The study aimed to characterize the institutions to support children with special health care needs and apprehend how to happen the interactions between these institutions and the other services that make up the network of care. This is a descriptive and exploratory study with qualitative approach. Ten people responsible for institutions which assist this clientele participated in this study. Semi structured interview was used as the instrument of data collection. The institutions assist approximately 3310 clients, with 432 children; eight assist beyond their capabilities and the pent-up demand is 200 patients; two have 24 hour care; most are non-governmental and the funding sources consist of donations, own and transfer government resources. With regard to the dynamics of the work process, integration and deficient articulation were mentioned. It is necessary to reorganize the services in order to have a qualified and integrative care, minimizing the difficulties of communication and cooperation among services.
Pediatric Nursing; Child Care; Health Services; Non-Governmental Organizations