Coaching Leadership in the context of the Mobile Emergency Care Service

Moura, André Almeida de; Bernardes, Andrea; Dessotte, Carina Aparecida Marosti; Matsuda, Laura Misue; Gabriel, Carmen Silvia; Zanetti, Ariane Cristina Barboza

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Revista da Escola de Enfermagem da USP

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Sumário

Original Article • Rev. esc. enferm. USP 54 • 2020 • https://doi.org/10.1590/S1980-220X2019016203657 copy

Coaching Leadership in the context of the Mobile Emergency Care Service^* * Extracted from the thesis: “Liderança Coaching e satisfação no trabalho no contexto do atendimento pré-hospitalar móvel no Estado de Goiás”, Programa de Pós-Graduação em Enfermagem Fundamental, Escola de Enfermagem de Ribeirão Preto, Universidade de São Paulo, 2018.

Authorship SCIMAGO INSTITUTIONS RANKINGS

Objective:

To analyze the Coaching Leadership exercised by nursing coordinators in the Mobile Emergency Care Service units, in the coordinators and nursing technicians’ perception, in addition to its correlation with three sociodemographic variables.

Method:

Descriptive and analytical study carried out on nursing coordinators and nursing technicians from the pre-hospital care units, using the Coaching Leadership questionnaires and the Spearman correlation test to analyze the results.

Results:

11 nursing coordinators and 155 nursing technicians participated in the study. The Coaching Leadership exercise was observed in the perception of two professional categories: “giving and receiving feedback”, which was the domain with the highest average for the coordinators (21.45; SD=2.84); and “communication” (20.43; SD=5.57) for technicians. Furthermore, in the coordinators’ self-perception of the Coaching Leadership, there was an indirect correlation between the domains “giving and receiving feedback” (Spearman −0.720; p-value 0.012) and “total scale score” (Spearman −0.652 and p-value 0.029) with regard to “training time”.

Conclusion:

The research results indicate significant contributions to nursing practices and denote this competence impact on the pre-hospital care nursing staff, in the work environment, and in the care provided to the patient.

DESCRIPTORS
Leadership; Emergency Nursing; Nursing, Supervisory; Professional Competence; Personnel Management

Dimensions	No.	Mean	Standard Deviation	Median	Minimum	Maximum
Communication	11	21.27	1.85	22	17	24
Giving and receiving feedback	11	21.45	2.84	22	16	25
Empowering and exerting influence	11	20.09	4.18	22	9	23
Supporting the team in achieving results	11	18.09	4.5	19	10	24
Total scale score	11	80.91	11.67	83	52	93

Dimensions	No.	Mean	Standard Deviation	Median	Maximum
Communication	155	20.43	5.57	22	25
Giving and receiving feedback	155	17.72	6.32	19	25
Empowering and exerting influence	155	16.39	6.57	17	25
Supporting the team in achieving results	155	16.43	6.62	17	25
Total scale score	155	70.97	23.09	75	100

Dimensions		Variables
Dimensions		Age	Time of Training	Time in the Unit
Communication	R	-0.317	-0.516	-0.466
Communication	p^* * p – p value from the Spearman's Correlation test.	0.340	0.103	0.147
Giving and receiving feedback	R	-0.184	-0.720	-0.324
Giving and receiving feedback	p^* * p – p value from the Spearman's Correlation test.	0.587	0.012	0.329
Empowering and exerting influence	R	-0.247	-0.594	0.049
Empowering and exerting influence	p^* * p – p value from the Spearman's Correlation test.	0.462	0.053	0.884
Supporting the team in achieving results	R	0.170	-0.236	-0.414
Supporting the team in achieving results	p^* * p – p value from the Spearman's Correlation test.	0.617	0.483	0.204
Total scale score	R	-0.164	-0.652	-0.319
Total scale score	p^* * p – p value from the Spearman's Correlation test.	0.629	0.029	0.338

Coaching Leadership Dimensions		Variables
Coaching Leadership Dimensions		Age	Time of Training	Time in the Unit
Communication	R	-0.034	-0.230	-0.127
Communication	p^* * p – p value from the Spearman's Correlation test.	0.670	0.003	0.112
Giving and receiving feedback	R	0.038	-0.231	-0.185
Giving and receiving feedback	p^* * p – p value from the Spearman's Correlation test.	0.638	0.003	0.021
Empowering and exerting influence	R	0.071	-0.184	-0.154
Empowering and exerting influence	p^* * p – p value from the Spearman's Correlation test.	0.379	0.021	0.054
Supporting the team in achieving results	R	0.026	-0.231	-0.213
Supporting the team in achieving results	p^* * p – p value from the Spearman's Correlation test.	0.746	0.003	0.007
Total scale score	R	0.042	-0.226	-0.178
Total scale score	p^* * p – p value from the Spearman's Correlation test.	0.598	0.004	0.026

Universidade de São Paulo, Escola de Enfermagem Av. Dr. Enéas de Carvalho Aguiar, 419 , 05403-000 São Paulo - SP/ Brasil, Tel./Fax: (55 11) 3061-7553, - São Paulo - SP - Brazil
E-mail: reeusp@usp.br

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[1] Corresponding author: André Almeida de Moura, Rua São Sebastião, 1016, Apto. 42, Centro CEP 14015-040 – Ribeirão Preto, SP, Brazil. andalmo@usp.br