@article{amestoy_backes_thofehrn_martini_meirelles_trindade_2014,  title={Conflict management: challenges experienced by nurse-leaders in the hospital environment},  volume={35},  ISSN={1983-1447},  url={https://doi.org/10.1590/1983-1447.2014.02.40155},  DOI={10.1590/1983-1447.2014.02.40155},  number={2},  journal={Revista Gaúcha de Enfermagem},  publisher={Universidade Federal do Rio Grande do Sul. Escola de Enfermagem},  author={Amestoy, Simone Coelho and Backes, Vânia Marli Schubert and Thofehrn, Maira Buss and Martini, Jussara Gue and Meirelles, Betina Hörner Schlindwein and Trindade, Letícia de Lima},  year={2014},  month={Jun},  pages={79–85} }