@article{pazetto_mannes_beuren_2020,  title={INFLUENCE OF CONTROL SYSTEMS AND SLACK TIME ON PROCESS INNOVATION},  volume={21},  ISSN={1678-6971},  url={https://doi.org/10.1590/1678-6971/eRAMR200147},  DOI={10.1590/1678-6971/eRAMR200147},  number={3},  journal={RAM. Revista de Administração Mackenzie},  publisher={Editora Mackenzie; Universidade Presbiteriana Mackenzie},  author={PAZETTO, CELLIANE F. and MANNES, SILVANA and BEUREN, ILSE M.},  year={2020},  pages={eRAMR200147} }