ABSTRACT
Objective
to analyze the use of urgency and emergency services by individuals with acute complications of Hypertension and/or Diabetes Mellitus.
Method
a retrospective study conducted in three public emergency care services in a city in southern Brazil. Data was collected by consulting the electronic medical records of people who attended two or more times during the period from January 2018 to February 2020. Logistic Regression and geo-referencing of residential addresses were used in the analysis.
Results
of the 1,125 people, 72.7% sought the services for hypertension; 18.1% for diabetes; and 7.3% for both conditions. Most did not have the chronic condition registered in Primary Care and lived near the emergency services. Users who sought the Emergency Care Units of the University Hospital and the municipal ones concomitantly, for both conditions, with less education, and without a partner had a greater chance of three or more attendances.
Conclusion and implications for practice
information on the use of urgency and emergency services and of people who seek them for acute complications of Hypertension and/or Diabetes can subsidize the formulation of public policies and the proposition of more effective strategies in the identification, follow-up and active search for people with chronic conditions.
Keywords:
Hypertension; Diabetes Mellitus; Emergency Medical Services; Primary Health Care; Health Evaluation
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