The insertion of the physical therapist in primary care is a reality that needs assessment with regard to user satisfaction in health services. Questionnaires become auxiliary instruments and contribute to the knowledge concerning the importance of physical therapy services in the context of public health, in order to plan and to evaluate the services provided for the population. The aim of this study was to measure the satisfaction of patients assisted at the Physical Therapy curricular internship in the community, in one of the 50 neighborhoods in the city of Maceió, Alagoas. For this purpose, we performed a descriptive, cross-sectional and quantitative study with a sample of 15 patients. An adaptation of the questionnaire "I nstrumento para aferir a satisfação do paciente com a assistência fi sioterapêutica na rede pública de saúde " (Instrument to assess patient satisfaction regarding physical therapy care in public health) was used as a data collection instrument. The statistical analysis was performed with the Shapiro-Wilk test for normality, complemented with nonparametric Friedman - for a comparison of dimensions - and then the nonparametric Wilcoxon test, to check the significant differences between dimensions. The information obtained in this study demonstrated a high level of overall satisfaction, and a significant difference was observed between therapist/patient relationship and satisfaction, hygiene and satisfaction, access and satisfaction (p<0.05). Through this analysis, it was determined that most patients were satisfied with the provided service.
Physical Therapy Speciality; Public Health; Patient Satisfaction
