Competências do Secretariado Executivo na gestão de projetos

Constructs Theoretical or Constitutive Definition Operational Definition Source Variables Means Standard Deviation Technical Competences of the ES The acquired professional knowledge represents a deep methodological knowledge of processes and procedures in activities of the organization. Project managers believe that the ES has technical competences. CNE, 2005 (Brasil, 2005); Brière et al (2015) Bernhardt (2004). TC_ES_1. Capacity to articulate knowledge according to the competence levels set by the organizations. 4.36 .864 TC_ES_10. General vision of the organization and unique hierarchical and inter-sector relations. 4.39 .914 TC_ES_11. Practice of managerial functions, with a solid domain of planning, organization, control, and direction. 4.11 1.122 TC_ES_2. Use of logical, critical, and analytical thinking, dealing with values and establishing formal and causal relationships between phenomena and organizational situations. 4.23 1.034 TC_ES_3. Ability to deal with innovative managerial models. 4.12 1.039 TC_ES_4. Mastering the resources of expression and communication compatible with the function assignment, including negotiation processes and interpersonal and intergroup communication. 4.39 1.025 TC_ES_5. Effective use of secretarial techniques, with new technologies, printing security, credibility, and loyalty in the information flow 4.55 .810 TC_ES_6. Adoption of alternative means related to improving the quality and productivity of services, identifying needs, and equating solutions 4.21 1.004 TC_ES_7. Information management, ensuring uniformity and reference for different users 4.35 .979 TC_ES_8. Manage administrative staff based on objective, departmental, and corporate goals. 4.32 .975 TC_ES_9. Capacity for maximization and optimization of technological resources 4.19 1.023 Behavioral Competences of the ES Competence acquired both in professional and life experience. Ability to manage daily situations. Project manager believes that the ES has behavioral competences. CNE, 2005 (Brasil, 2005) BC_ES_1. Responsiveness and leadership to teamwork in the pursuit of synergy 4.44 1.003 BC_ES_2. Initiative 4.71 .693 BC_ES_3. Creativity 4.53 .794 BC_ES_4. Determination 4.73 .664 BC_ES_5. Desire to learn 4.68 .738 BC_ES_6. Openness to change 4.51 .760 BC_ES_7. Awareness of implications and ethical responsibilities in professional practice. 4.67 .759 Technical competences of project team Technical competence is related to techniques used by the professionals of the projects and involves domain of knowledge areas in the project management, besides tools and methods. Technical competences of the Project team are developed by the ES in project management. IPMA Brasil (2012). TC_PM_1. Quality management 4.00 1.230 TC_PM_10. Team work 4.47 .859 TC_PM_11. Communication in multiple levels. 4.39 .914 TC_PM_12. Troubleshooting. 4.40 .900 Contextual competences of project management Contextual competence involves understanding the context in which the project is inserted and the needs in the field of portfolio management, programs resources, legal, environmental and health aspects, as well as business models, finance, and operation of the company. Contextual competences of the Project team are developed by the ES in project management. IPMA Brasil (2012). CC_PM_13. Orientation to projects 3.65 1.289 CC_PM_14. Orientation to programs 3.80 1.284 CC_PM_15. Orientation to portfolios 3.67 1.245 CC_PM_2. Implementation of Projects, programs and portfolios 3.51 1.309 CC_PM_3. Permanent organization 4.47 .844 CC_PM_4. Business 3.92 1.148 CC_PM_5. Systems, products and e technology 3.64 1.226 CC_PM_6. People management 4.16 1.091 CC_PM_7. Health, security and environment 3.73 1.189 CC_PM_8. Finances and accounting 3.87 1.057 CC_PM_9. Legal aspects 3.69 1.208 Behavioral Competences of the Project Team Behavioral competences are related to the successful management of projects and the parties involved. They are personal skills of the project manager. Behavioral skills of the project team are developed by ES in project management. IPMA Brasil (2012). BC_PM_1. Leadership 4.19 1.182 BC_PM_10. Commitment and innovation 4.45 1.082 BC_PM_11. Self-control 4.36 1.098 BC_PM_2. Assertiveness 4.43 1.002 BC_PM_3. Casualness 4.19 1.159 BC_PM_4. Openness 4.19 1.099 BC_PM_5. Creativity 4.32 1.08 BC_PM_6. Orientation to results 4.40 1.04 BC_PM_7. Efficiency 4.52 .978 BC_PM_8. Negotiation 4.16 1.079 BC_PM_9. Ethics 4.53 1.004

Technical Competences	Behavioral Competences	Contextual Competences
Success in the projects management	Leadership	Orientation of projects
Stakeholders	Commitment and motivation	Orientation in programs
Objectives and Project requirement	Self control	Orientation to a portfolio
Risks: opportunities and threats	Assertiveness	Implementation of projects, programs and portfolios
Quality	Casualness	Permanent organization
Organization of projects	Openness	Business
Team work	Creativity	Systems, products and technology
Troubleshooting	Orientation for results	People Management
Structure of projects	Efficiency	Health, security and environment
Scope and delivery	Counseling	Finance and accounting
Time and phases of the project	Negotiation	Legal aspects
Resources	Conflicts and crises
Costs and finances	Reliability
Procurement and contracts	Values
Alterations	Ethics
Control and reporting
Information and Documentation
Communication
Initiation
Closing

Technical competences	Articulation capacity according to the levels of the competences fixed by organizations.
	General vision of the organization and peculiar hierarchical and inter-sector relationships.
	Practice of management functions with solid mastery on planning, organization, control and direction.
	Use of logical, critical, and analytical thinking, operating with values and establishing formal and casual relationships between organizational phenomena and situations.
	Skills to deal with new models of management innovation.
	Domain of resources of expression and communication compatible with professional practice, including in negotiation processes and in interpersonal and intergroup communication.
	Effective use of secretary techniques, with new technologies allowing security, credibility and loyalty in the flow of information.
	Adoption of alternative means related with improvement of quality and productivity of services, identifying needs and providing solutions.
	Information management, providing uniformity and references to different users.
	Management and advisory aiming sectors and business objectives and goals.
	Capability to the maximization and optimization of technical resources.
Behavioral Competences	Receptivity and leadership in team work, searching for synergy.
	Initiative
	Creativity
	Determination
	Willingness to learn
	Openness to changes
	Awareness for implications and ethical responsibility in the course of profession.

	AVE	AVE Root	1	2	3	4	5
(1) Compet_Beh_PT	.826	.909	.909
(2) Compet_Technic_PT	.641	.801	.873	.801
(3) Compet_Technic_ES	.705	.839	.666	.709	.839
(4) Compet_Beh_ES	.757	.870	.727	.613	.753	.870
(5) Contribution ES	.670	.818	.839	.775	.670	.684	.818

	AVE	Composite Reliability	Cronbach’s Alpha	R²	Communality
Compet_Beh_PT	.826	.981	.979	.935	.826
Compet_Technic_PT	.641	.964	.960	.938	.641
Compet_Tecnicas_ES	.705	.963	.958	.918	.705
Compet_Beh_ES	.757	.956	.946	.827	.757
Knowledge ES	.638	.969	.966		.638
Contribution ES	.670	.941	.927	.717	.670
Uses_Compet_ES	.674	.982	.980		.674

Hypothesis	Expected relationship	Path	Original load	Means of the resampling bootstraping	Standart error	Test t	Sig.
H1	+	Knowledge of ES -> Compet_Technic_ES	.958	.957	.013	75.964	p<.01
H2	+	Knowledge of ES -> Compet_comp_ES	.910	.902	.043	21.113	p<.01
H3	+	Use_Compet_ES -> Compet_Technic_PT	.969	.967	.015	66.162	p<.01
H4	+	Use_Compet_ES -> Compet_Beh_PT	.967	.966	.012	8.453	p<0,01
H5	+	Knowledge of ES -> Contribution ES	.219	.308	.229	.959	N.S.
H6	+	Use_Compet_ES -> Contribution ES	.670	.580	.238	2.817	p<.01

[1] Source: adapted from IPMA Brasil (2012)IPMA Brasil. (2012). National Competence Baseline 3.0. Rio de Janeiro: IPMA Brasil..

Brasil

Brasil

Competências do Secretariado Executivo na gestão de projetos

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