MASTER-PM: ADDRESSING REMOTE TEACHING CHALLENGES IN PROJECT MANAGEMENT THROUGH A SERIOUS GAME APPROACH

ABSTRACT

The Covid-19 pandemic provoked a reevaluation of teacher-student dynamics, prompting the adoption of innovative approaches to ensure student engagement, participation, academic performance, and retention. To effectively address the emerging challenges in this context, mixed methods research was conducted, anchored by the Design Science Research approach, where artifacts were developed, evaluated, and systematized in a collaborative serious game, MASTER-PM. The findings demonstrated the game’s positive impact on teamwork learning outcomes, and valuable student feedback facilitated iterative enhancements to the game and its support artifacts. This paper describes the MASTER-PM application in an undergraduate administration course at a Brazilian university and evaluates its viability and usefulness in project management education.

Keywords
Serious Games; Active Learning; Remote Teaching; Engagement; Project Management