Acessibilidade / Reportar erro

Qualidade total e certificação ISO 9000: história, imagem e poder

The objective of this work is to reflect about the implementation of administrative system of Quality Control, from of the theoretical referential of Michel Foucault, analyzing some questions about power relations caused on this new administrative approach.

Total quality; Power relations


Conselho Federal de Psicologia SAF/SUL, Quadra 2, Bloco B, Edifício Via Office, térreo sala 105, 70070-600 Brasília - DF - Brasil, Tel.: (55 61) 2109-0100 - Brasília - DF - Brazil
E-mail: revista@cfp.org.br