In Brazil, Family Health is a strategy for reorganization of primary care. In this scenario, the coordination of care, essence of which is the availability of information, is a tool for classification of health. In family health, the medical records of the family are a rich source of information for the health care team to develop the coordination of care. This descriptive study of qualitative approach, aims to analyze the records of the family and its information set, and to identify the "perception" of the health care team facing its systematization, use and importance to the coordination and qualified care. There is little standardization of registry information, classification and archiving of records, and little use of their information content. It was noted that the use of family's medical records for the coordination did not occur satisfactorily. There must be better management of this document as well as its effective use to support coordination and care qualification.
primary health care; family health; health information; medical records