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Evaluation of career intervention: former clients' perspectives

Evaluation of career intervention strategies is considered relevant in international literature. This study aimed at evaluating career interventions carried out at a clinic-service delivered by a psychology course at a Brazilian state university. Seventy-seven former clients, aged between 17-24 years old, with prevalence of females, and attended in groups, participated in this study. The intervention evaluation was based on French, Hiebert and Bezanzon's model, which contains three dimensions of analysis (input, processes and output). The questionnaire, forwarded by post, consisted of open and closed questions that contemplated three dimensions: inputs, processes and outcomes. The quantitative data were analyzed by means of descriptive statistics, and the qualitative data by means of content analysis. In summary, the former clients evaluated the service conditions positively and attributed positive value to the activities and themes developed in the interventions. The need for more career information and service expansion were suggested.

Vocational guidance; Psychological intervention; Program evaluation; Process assessment


Universidade de São Francisco, Programa de Pós-Graduação Stricto Sensu em Psicologia R. Waldemar César da Silveira, 105, Vl. Cura D'Ars (SWIFT), Campinas - São Paulo, CEP 13045-510, Telefone: (19)3779-3771 - Campinas - SP - Brazil
E-mail: revistapsico@usf.edu.br