Acessibilidade / Reportar erro

Satisfaction in working: a study on the hotel employees in João Pessoa

This study aims to verify the level of satisfaction at work among the hotel employees in João Pessoa and it based on Frederick Herzberg’s two factory theory. It was taken a sample of 69 subjects out of 456 employees of the 14 beach and downtown hotels with a minimum capacity of 70 bedrooms. Those employees were given a questionnaire in order to get all the needed data. The conclusions drawn from the analysis was that the employees are satisfied with their jobs.

Satisfaction; Motivation and work


Universidade de São Francisco, Programa de Pós-Graduação Stricto Sensu em Psicologia R. Waldemar César da Silveira, 105, Vl. Cura D'Ars (SWIFT), Campinas - São Paulo, CEP 13045-510, Telefone: (19)3779-3771 - Campinas - SP - Brazil
E-mail: revistapsico@usf.edu.br