Abstract
Introduction:
Brazilian research on maritime work conditions concerns mainly the work on offshore platforms. Studies on the quality of life of cruise ship workers are not easily found, probably because these workers and their offshore activities are little accessible.
Objective:
to identify and describe cruise ship workers’ working and living conditions, through their perceptions reported on blogs.
Methods:
qualitative study based on netnography (digital ethnography), an ethnographic methodology applied to analysis of environments and digital sources. Data was collected through 23 blogs, and systematized according to content analysis.
Results:
two thematic categories were defined, one referring to complaints and the other to offshore work benefits. The most reported complaints were: lack of comfort, health problems, negative psychological states and failures in work organization. Mentioned benefits were: salary, travel opportunities and facility in socializing.
Conclusion:
despite some limitations, investigations based on online reports made it possible to identify and analyze offshore working and living conditions.
Keywords:
work on board; reports of experiences in virtual environments; virtual ethnography; cruises; occupational health