Tourism consumer behavior: A systematic review of the Brazilian scientific production

Serra, Letícia Salazar; Alfinito, Solange

doi:10.7784/rbtur.v14i3.1913

Letícia Salazar Serra Email: leticiaserra08@gmail.com

University of Brasília (UnB), Federal District, Brasília, Brazil.

Letícia Salazar Serra She is an administrative assistant at the Pro-Rectory of Planning, Management and Transparency, Federal University of Maranhão (UFMA), Brazil. She is manager, M.Sc. in Business Administration at University of Brasilia and she has specialization lato sensu in Public Management. Her research interests are sustainable tourism, consumer behavior, solidarity economy, community-based tourism, creativity, innovation, and consumption. Contributions: research design, literature review, data collection and analysis, and discussion of results.

https://orcid.org/0000-0002-3382-2751

Solange Alfinito Email: salfinito@unb.br

University of Brasília (UnB), Federal District, Brasília, Brazil.

Solange Alfinito She is an associate professor at the Department of Business Management, University of Brasilia-UnB, Brazil. She is economist, M.Sc. in Business Economics, and Ph.D. in Social Psychology, Work and Organizations. In 2017, she developed her postdoctoral research project in marketing and sustainability at Aarhus University, Denmark, as a visiting researcher. She is head of the Conscient - Sustainable Consumption Research Lab at UnB and member of the steering committee of SCORAI Brazil – Sustainable Consumption Research, Action and Initiative in Brazil. Her research interests are sustainable consumption, consumer welfare, consumer behavior and its ethical and cultural aspects. Contributions: discussion of results, overall review and advisory.

https://orcid.org/0000-0001-6235-7564

Letícia Salazar Serra

She is an administrative assistant at the Pro-Rectory of Planning, Management and Transparency, Federal University of Maranhão (UFMA), Brazil. She is manager, M.Sc. in Business Administration at University of Brasilia and she has specialization lato sensu in Public Management. Her research interests are sustainable tourism, consumer behavior, solidarity economy, community-based tourism, creativity, innovation, and consumption.

Contributions: research design, literature review, data collection and analysis, and discussion of results.

Email: leticiaserra08@gmail.com

Solange Alfinito

She is an associate professor at the Department of Business Management, University of Brasilia-UnB, Brazil. She is economist, M.Sc. in Business Economics, and Ph.D. in Social Psychology, Work and Organizations. In 2017, she developed her postdoctoral research project in marketing and sustainability at Aarhus University, Denmark, as a visiting researcher. She is head of the Conscient - Sustainable Consumption Research Lab at UnB and member of the steering committee of SCORAI Brazil – Sustainable Consumption Research, Action and Initiative in Brazil. Her research interests are sustainable consumption, consumer welfare, consumer behavior and its ethical and cultural aspects.

Contributions: discussion of results, overall review and advisory.

Email: salfinito@unb.br

	DATA BASES
DESCRIPTORS	SPELL	SCIELO	SCOPUS	TOTAL
Tourist behavior	46	10	27	83
Comportamento AND turista	22	1	0	23
Comportamento AND consumidor AND turismo	54	6	0	60
Consum AND behav* AND tourism*	0	0	10	10
Consum AND comportamento AND turismo*	0	0	0	0
Consum AND experience AND tourism*	0	0	11	11
Experiência AND turista	0	0	0	0
Consumidor AND turismo	120	9	0	129
Consumer AND tourism	116	6	17	139
Total	358	32	65	455

FILTERING CRITERIA	SPELL	SCIELO	SCOPUS	TOTAL
Duplicate papers	155	19	25
Duplicate papers between bases				12
Total papers (before eliminating duplicates)	358	32	65
Total (after eliminating duplicates)	203	13	40	244
Summary, title, and non-adherent keywords				101
International journals papers				33
Theses, dissertations, abstracts, and other documents				1
Final sample				109

SCIENTIFIC JOURNALS	Number of papers
Revista Turismo em Análise	22
Turismo – Visão e Ação	21
Revista Brasileira de Pesquisa em Turismo	14
Revista Rosa dos Ventos - Turismo e Hospitalidade	8
Caderno Virtual de Turismo	5
Marketing & Tourism Review	5
Revista Acadêmica Observatório de Inovação do Turismo	5
Podium-Sport Leisure and Tourism Review	4
Revista Hospitalidade	3
Revista de Administração da UFSM	3
Revista Brasileira de Marketing	2
Revista Eletrônica de Ciência Administrativa	2
Amazônia, Organizações e Sustentabilidade	1
Brazilian Business Review	1
Caderno Virtual de Mergulho	1
Economia e Gestão	1
Estudos Históricos	1
RACE. Revista de Administração, Contabilidade e Economia	1
RAE-Revista de Administração de Empresas	1
ReUNA – Revista de Economia, Administração e Turismo	1
Revista Brasileira de Ciências do Esporte	1
Revista Brasileira de Estratégia	1
Revista de Administração	1
Revista de Administração da UNIMEP	1
Revista de Administração, Sociedade e Inovação	1
Revista Interdisciplinar de Marketing	1
Sociedade, Contabilidade e Gestão	1

	AUTHORS	Number of papers
Marlusa de Sevilha Gosling - Universidade Federal de Minas Gerais (UFMG)		8
Glauber Eduardo de Oliveira Santos – Universidade de São Paulo (USP)		4
Luiz Mendes Filho - Universidade Federal do Rio Grande do Norte (UFRN)		4
José Manoel Gonçalves Gândara - Universidade Federal do Paraná (UFPR)		3
Juliana Maria Magalhães Christino - Universidade Federal de Minas Gerais (UFMG)		3
Marina Dias de Faria - Universidade Federal do Rio de Janeiro (UFRJ)		3
Sérgio Marques Júnior - Universidade Federal do Rio Grande do Norte (UFRN)		3
Alexandre Augusto Biz - Universidade Federal do Paraná (UFPR)		2
Andréa do Nascimento Barbosa Cacho - Universidade Federal do Rio Grande do Norte (UFRN)		2
Carlos Alberto Gonçalves - Universidade Federal de Minas Gerais (UFMG)		2
Carlos Alberto Mello Moyano - Universidade Federal do Rio Grande do Sul (UFRGS)		2
Danielle Miranda de Oliveira Arruda - Universidade Estadual do Ceará		2
Derli Luís Angnes - Universidade de Santa Cruz do Sul (UNISC)		2
Eduardo Michelotti Bettoni - Universidade Federal do Paraná (UFPR)		2
Fabíola Fernandes Silva - Universidade Federal do Rio Grande do Norte (UFRN)		2
Gislainy Laise da Silva - Universidade Federal do Rio Grande do Norte (UFRN)		2
Graziela Scalise Horodyski - Universidade Federal do Paraná (UFPR)		2
Janaina de Moura Engracia Giraldi - Universidade de São Paulo (USP)		2
Jefferson Oliveira da Silva Lacerda - Universidade Federal de Minas Gerais (UFMG)		2
Jorge Brantes Ferreira – Pontifícia Universidade Católica do RJ (PUC/RJ)		2
Jorge Francisco Bertinetti Lengler - Michael Smurfit School of Business (Irlanda)		2
José Luis Felicio Carvalho - Universidade Federal do Rio de Janeiro (UFRJ)		2
Luis Moretto Neto - Universidade Federal de Santa Catarina (UFSC)		2
Nelsio Rodrigues de Abreu - Universidade Federal da Paraíba (UFPB)		2
Sâmara Borges Macedo - Universidade Federal de Minas Gerais (UFMG)		2
Thaís Santos Silva - Universidade Federal de Minas Gerais (UFMG)		2
Tiago Savi Mondo - Universidade do Estado de Santa Catarina(UDESC)		2
Valentina Gomes Haensel Schmitt - Universidade Federal de Santa Catarina (UFSC)		2
Vinícius Sittoni Brasil - Pontifícia Universidade Católica do Rio Grande do Sul (PUC/RS)		2

Categorization	Classification	Conceptualization
Study type	Theoretical	It is dedicated to reconstructing theories, concepts, aiming at theoretical improvements (Demo, 2000Demo, P. (2000). Methodology of scientific knowledge. São Paulo: Atlas.).
Study type	Empirical T.	It is dedicated to the treatment of reality, producing and analyzing data, approaching practical experiences (Demo, 2000Demo, P. (2000). Methodology of scientific knowledge. São Paulo: Atlas.).
Nature of research	Descriptive	It aims to explain characteristics of a population or phenomenon or to establish non-causal relationships between variables (Gil, 2008Gil, A. C. (2008). Methods and techniques of social research. (6th ed.) Atlas Publisher.).
	Explanatory	It aims to explain the reason for the phenomena, through experimentation (Gil, 2008Gil, A. C. (2008). Methods and techniques of social research. (6th ed.) Atlas Publisher.).
	Exploratory	Enables a wide view of a given phenomenon; research developed with themes that are still little explored (Gil, 2008Gil, A. C. (2008). Methods and techniques of social research. (6th ed.) Atlas Publisher.).
Approach	Quality	In this type of approach, there is no concern with generalization, but with the deepening of the studied phenomenon (Appolinário, 2013Appolinário, F. (2013). Methodology of science: philosophy and practice of research. 2nd edition: Thomson.).
	Quantitative	The objective of this, is to measure something (Cooper & Schindler, 2016Cooper, D. R., & Schindler, P. S. (2016). Methods of research in the field of administration. 12th Edition. McGraw Hill Brazil.), with less possibility for the researcher's intervention, with no concern for exceptions, but generalizations (Appolinário, 2013Appolinário, F. (2013). Methodology of science: philosophy and practice of research. 2nd edition: Thomson.).
	Mixed-method	Studies that operate both qualitative and quantitative approaches.
Observation type	Longitudinal	The study is repeated various times for a period of time (Cooper & Schindler, 2016Cooper, D. R., & Schindler, P. S. (2016). Methods of research in the field of administration. 12th Edition. McGraw Hill Brazil.).
Observation type	Transversal	The study is performed only once at a given time (Cooper & Schindler, 2016Cooper, D. R., & Schindler, P. S. (2016). Methods of research in the field of administration. 12th Edition. McGraw Hill Brazil.).
Environment	Field	The studies take place under real environmental conditions (Cooper & Schindler, 2016Cooper, D. R., & Schindler, P. S. (2016). Methods of research in the field of administration. 12th Edition. McGraw Hill Brazil.).
Environment	Laboratory	They occur in conditions prepared or manipulated by the researcher (Cooper & Schindler, 2016Cooper, D. R., & Schindler, P. S. (2016). Methods of research in the field of administration. 12th Edition. McGraw Hill Brazil.).
Design	Experimental	It aims to establish cause-and-effect relations with manipulation of independent variables and random distribution of subjects (Shadish, Cook, & Campbell, 2002).
	Quasi- Experimental	Design without random distribution of subjects (Shadish, Cook, & Campbell, 2002).
	Correlational	It aims to describe relations between variables, in an uncontrolled way. Thus, it does not determine cause-effect relations (Gressler, 2004Gressler, L. A. (2004). Introduction to research. (2nd ed.) Loyola Publisher.).

Categorization	Classifications	Conceptualization
Sampling	Probability	All elements of the population have equally, the same odds to be selected to compose the sample (Guimarães, 2012Guimarães, P. R. B. (2012). Quantitative statistical methods. (1st ed. rev.) IESDE.).
Sampling	non-probability	The elements are selected arbitrarily and without the knowledge of the entire population (Guimarães, 2012Guimarães, P. R. B. (2012). Quantitative statistical methods. (1st ed. rev.) IESDE.).
Types of sampling	Simple random	Each element is selected at random, with an equal chance of being selected (Cooper & Schindler, 2016Cooper, D. R., & Schindler, P. S. (2016). Methods of research in the field of administration. 12th Edition. McGraw Hill Brazil.).
	Stratified	In this type of probability sampling, the population is divided into strata, mutually exclusive, and in each of these strata a random sampling is performed (Cooper & Schindler, 2016Cooper, D. R., & Schindler, P. S. (2016). Methods of research in the field of administration. 12th Edition. McGraw Hill Brazil.).
	By conglomerate	The population is divided into heterogeneous subgroups within groups and homogeneous between them. Random sampling of some subgroups is performed (unlike the stratified one, elements for study are not selected, but subgroups) (Cooper & Schindler, 2016Cooper, D. R., & Schindler, P. S. (2016). Methods of research in the field of administration. 12th Edition. McGraw Hill Brazil.).
	Systematic	Probability sampling, which starts by determining an element ranging from 1 to k and each kth element of the population is sampled (Cooper & Schindler, 2016Cooper, D. R., & Schindler, P. S. (2016). Methods of research in the field of administration. 12th Edition. McGraw Hill Brazil.).
	Snowball	Non-probability sampling, in which the first individuals are selected and, after this initial selection, the selected ones, themselves, indicate new participants (Cooper & Schindler, 2016Cooper, D. R., & Schindler, P. S. (2016). Methods of research in the field of administration. 12th Edition. McGraw Hill Brazil.). Also known as self-generated sampling.
	Convenience	Non-probability sampling, in which researchers are free to choose the elements they would like to compose the sample (Cooper & Schindler, 2016Cooper, D. R., & Schindler, P. S. (2016). Methods of research in the field of administration. 12th Edition. McGraw Hill Brazil.).
Collection instruments	Questionnaires	Instrument composed of ordered questions in sequence (Marconi & Lakatos, 2017Marconi, A. M., & Lakatos, E. V. (2017). Fundamentals of scientific methodology. (8th edition.))
Collection instruments	Interview	It uses qualitative means to obtain information from one or more people about a certain subject (Cooper & Schindler, 2016Cooper, D. R., & Schindler, P. S. (2016). Methods of research in the field of administration. 12th Edition. McGraw Hill Brazil.).
Data collection procedures	Presential	Face-to-face communication between researcher and researched (Cooper & Schindler, 2016Cooper, D. R., & Schindler, P. S. (2016). Methods of research in the field of administration. 12th Edition. McGraw Hill Brazil.).
Data collection procedures	By email	Communication carried out via internet (Cooper & Schindler, 2016Cooper, D. R., & Schindler, P. S. (2016). Methods of research in the field of administration. 12th Edition. McGraw Hill Brazil.).
Data analysis technique	Factor analysis	Provides tools to establish the structure of the interrelations between variables (Hair et al., 2009Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2009). Multivariate data analysis. Bookman Publisher.)
	Regression analysis	It tests linear relations between two or more variables and is used to make predictions of a variable as a function of one or more independent variables (Field, 2013Field, A. (2009). Discovering statistics using SPSS. (2nd ed.). Bookman Publisher.).
	Content analysis	A set of systematic procedures is used to describe the content of messages and infer knowledge about the conditions of the sender or receiver (Bardin 1977Bardin, L. (1977). Content Analysis (L. A. Reto & A. Pinheiro, Transl.). Lisboa: Issues 70.; 2006Bardin, L. (2006). Content Analysis (L. de A. Reto & A. Pinheiro, Transl.). Lisboa: Issues 70.).
	Correlation analysis	Test linear relations between two or more variables (Field, 2009Field, A. (2009). Discovering statistics using SPSS. (2nd ed.). Bookman Publisher.).
	Social media analysis	Methodological and heuristic tool to map relations and quantify the involvement between interdependent actors (Borgatti & Foster, 2003Borgatti, S. P., & Foster, P. C. (2003). The network paradigm in organizational research: A review and typology. Journal of Management, 29, 991-1013.)
	Descriptive statistics	Summarizes characteristics of a set of numerical data (Guimarães, 2012Guimarães, P. R. B. (2012). Quantitative statistical methods. (1st ed. rev.) IESDE.).
	Structural equation modeling	A family of statistical models is used to establish relations between multiple variables, such as a series of multiple regression equations (Hair et al., 2009Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2009). Multivariate data analysis. Bookman Publisher.).
	Comparing means	Analyzes means differences between two or more groups (Hair et al., 2009Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2009). Multivariate data analysis. Bookman Publisher.).

[1] Letícia Salazar Serra

She is an administrative assistant at the Pro-Rectory of Planning, Management and Transparency, Federal University of Maranhão (UFMA), Brazil. She is manager, M.Sc. in Business Administration at University of Brasilia and she has specialization lato sensu in Public Management. Her research interests are sustainable tourism, consumer behavior, solidarity economy, community-based tourism, creativity, innovation, and consumption.

Contributions: research design, literature review, data collection and analysis, and discussion of results.

Brasil

Brasil

Tourism consumer behavior: A systematic review of the Brazilian scientific production

Abstract