Programs and Services (37)/
S6,S7,S13,S14,S15,S22,S23,
S24,S25,S26,S27,S28,S29,S30,
S31,S32,S33,S34,S35,S36,S37,
S38,S39,S40,S41,S42,S43,S44,
S45,S46,S47,S48,S49,S50,S51,
S52,S53 |
• |
forYOU(6,7,22-39) |
| • |
Critical Crisis Management Plan(7) |
| • |
University of Illinois Program(25-26) |
| • |
Critical Incident Stress Debrifing (CISD)(24,29) |
| • |
For Our Team(34) |
| • |
ASSIST-ME(35) |
| • |
Health Work Enviroments (HWE)(36) |
| • |
Resilience in Stressful Events (RISE)(13,25-26,30,35-37,39-45) |
| • |
Critical Incident Stress Management (CISM)(7,33,36,41) |
| • |
Immediate Debriefing Team(41) |
| • |
Critical Incidence Stress/ Support Team(41) |
| • |
COPE(41) |
| • |
Outpatient Psychiatry Support Team(41) |
| • |
“Second Victim” SharePoint(42) |
| • |
Norwegian Medical Association Physician Support Program(43) |
| • |
Center for Professionalism and Peer Support (CPPS)(14,24,28,30,35,42,44) |
| • |
“Support our Staff”(44) |
| • |
Medically Induced Trauma Support Services (MITSS)(7,15,22,24-27,29,33,35-36,43-44,46-48) |
| • |
Code Lavander(30,43) |
| • |
YOU Matter(37,39,49) |
Programs and Services (37)/
S6,S7,S13,S14,S15,S22,S23,
S24,S25,S26,S27,S28,S29,S30,
S31,S32,S33,S34,S35,S36,S37,
S38,S39,S40,S41,S42,S43,S44,
S45,S46,S47,S48,S49,S50,S51,
S52,S53 |
• |
Online intervention program(50-51) |
| • |
The Washington University School of Medicine Clinician Peer Support Program(52) |
| • |
Novel Surgery-Specific Second VictimPeer Support Program(53) |
Guidelines (4)/
S48,S50,S54,S55 |
• |
AHRQ(48) |
| • |
Guía de recomendaciones - Grupo de Investigación em Segundas y Terceras Víctimas
(50,54)
|
| • |
Guía de actuación ante eventos centinela
(55)
|
Tools (5)/
S24,S26,S30,S50,S56 |
• |
Toolkit(24,26,30,56) |
| • |
Basada en el Análisis Causa-RAíz (BACRA)
(50)
|
Interventions (48)/
S6,S7,S9,S13,S14,S15,S16,S23
S24,S25,S27,S29,S30,S32,S33,
S34,S35,S39,S42,S43,S44,S46,
S47,S49,S50,S51,S55,S57,S58,
S59,S60,S61,S62,S63,S64,S65,
S66,S67,S68,S69,S70,S71,S72,
S73,S74,S75,S76,S77 |
• |
Dialogue with co-workers, family, friends, managers, mental health speciali st(6-7,9,13-14,16,23-24,29-30,33-35,44,46-47,49,51,55,57-75) |
| • |
Decalogue(57) |
| • |
Dialogue to reveal the AE and apology to the patient/family(29,33,42,44,58-59,61,69,71,73) |
| • |
Discussing the EA with another person(44,69,71,73) |
| • |
Informal and formal support strategies(6-7,9,13-16,29-30,32-34,42,44,47,49,55,58-61,65-66) |
Interventions (48)/
S6,S7,S9,S13,S14,S15,S16,S23
S24,S25,S27,S29,S30,S32,S33,
S34,S35,S39,S42,S43,S44,S46,
S47,S49,S50,S51,S55,S57,S58,
S59,S60,S61,S62,S63,S64,S65,
S66,S67,S68,S69,S70,S71,S72,
S73,S74,S75,S76,S77 |
• |
Support from managers at all levels, counselors or therapist, department/unit or institution and psychological support(6,9,15,29,33,43-44,55,59,61,65-66,68,70,75-76) |
| • |
Website Mitigating Impact in Second Victims (MISE)(39,42-43,50-51) |
| • |
Second Victim Support Unit (USVIC)(62) |
| • |
Coping strategies(13,16,23-25,30,35,44,46,61,63-64) |
| • |
Support from co-workers, spouse, family members, friends and multidisciplinary team(6,13,16,30,42,44,58,61,66,77) |
| • |
Training and learning from error(24,42,67-68,71,75-76), positive feedback(24,42) and proactive education(74) |
| • |
Solve the situation alone(6,49,66-68,77) |
| • |
Institutional policies and guidelines for professional and patient protection(59-60,68) |
| • |
Reflective writing(7,25) |
| • |
Temporary leave(33,55,71) |
| • |
Self-punishment, self-defense, denial of fact and depersonalization(27,35,55,63,66,71) |
| • |
Exercise well-being: physical activity, self-forgiveness, reviewing excessive perfection(44) and self-compassion(68) |
| • |
Support in prayer and spirituality(67-68,70) |
| • |
Worker Assistance Program(73) |
Estrategias para apoyar al profesional de la salud en la condición de segunda víctima: una revisión de alcance
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