Municipal Monitoring Panel: Bases for building a health service management tool

Abstract

OBJECTIVE:

To describe and critically analyze the steps taken and the technical references used to build the São Paulo City Health Department Monitoring Panel, highlighting its potentials and limits for the decision-making process.

METHODS:

This was a qualitative study based on analysis of official documents and semi-structured interviews with key informants. The data was submitted to thematic analysis aimed at understanding the technical choices and paths taken to build the Panel.

RESULTS:

The Panel provides numerical and graphical reports applying four statistical analysis models, thus facilitating access to information and data analysis by different management levels.

CONCLUSIONS:

The Panel provides analysis options for different management levels, thus strengthening decentralized decisions. It is a streamlined and appropriate monitoring strategy as well as being able to be used in different management contexts and territory sizes.

Key words:
Monitoring; Health Management; Management Indicators