Innovaciones tecnológicas en la Atención Primaria para la gestión de situaciones de desastres: revisión de alcance

Silva, Clarissa Bohrer da; Rech, Ana Paula; Ronquillo, Charlene Esteban; Trindade, Letícia de Lima

doi:10.1590/1983-1447.2026.20250101.en

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Scoping Review • Rev. Gaúcha Enferm. 47 • 2026 • https://doi.org/10.1590/1983-1447.2026.20250101.en linkcopiar

Innovaciones tecnológicas en la Atención Primaria para la gestión de situaciones de desastres: revisión de alcance

Autoría SCIMAGO INSTITUTIONS RANKINGS

Objetivo: Analizar la literatura científica sobre las innovaciones tecnológicas implementadas en los servicios de Atención Primaria de Salud para la gestión de situaciones de desastres.

Método: revisión de alcance siguiendo el marco metodológico del Instituto Joanna Briggs. Se realizó en noviembre de 2024, en las bases LILACS, PubMed, Web of Science, CINAHL, EMBASE e IEEE Xplore. Se incluyeron artículos que relacionaban Atención Primaria de Salud, innovaciones tecnológicas y gestión de situaciones de desastres, y fueron organizados en Rayyan®.

Resultados: De 832 publicaciones, se seleccionaron 58 estudios (predominantemente de las Américas, entre 2021 y 2023). El análisis resaltó la telesalud, la inteligencia artificial y las herramientas inteligentes como innovaciones estratégicas en la Atención Primaria de Salud para la gestión de desastres. Estas tecnologías facilitaron la continuidad del cuidado tanto para necesidades específicas de desastres como para otros problemas de salud, mejorando significativamente el acceso y reduciendo riesgos. Sin embargo, persisten desafíos relacionados con la inclusión digital, las limitaciones de infraestructura y el equilibrio entre la tecnología y una atención centrada en la persona.

Conclusión: Las innovaciones tecnológicas son herramientas estratégicas para la continuidad del cuidado y para mitigar riesgos en desastres. Aún se requieren inversiones en infraestructura, inclusión digital y políticas públicas sostenibles.

Descriptores:
Atención primaria de salud; Gestión en salud; Preparación ante desastres; Gestión de ciencia tecnología e innovación en salud; Tecnología biomédica

Database	Search strategy	Total search
LILACS	("Atenção Primária à Saúde" ) AND ("Aprendizado de Máquina" OR "redes neurais artificiais" OR "ciência de dados" OR "Processamento de Linguagem Natural" OR "Sistemas de Apoio à Decisão Clínica" OR "Inteligência Artificial" OR "Tecnologia Biomédica" OR "Tecnologia da Informação" OR "Invenções" OR "Biotecnologia" OR "Dispositivos Médicos" OR "Equipamentos e Provisões" OR "Tecnologia Médica" OR "Biomedicina" OR "Engenharia Biomédica" OR "Informática em Saúde" OR "Sistemas de Informação em Saúde" OR "Registros Eletrônicos de Saúde" OR "Telessaúde" OR "Telemedicina" OR "Saúde Digital" OR "eHealth" OR "Inovações" OR "Inovações Tecnológicas" OR "Inovações Médicas" OR "Patentes" OR "Novas Tecnologias" OR "Tecnologias Emergentes" OR "Inovação em Saúde" OR "Tecnologia" OR "Desenvolvimento Tecnológico") AND ("emergência em saúde pública" OR "desastre" OR "desastres" OR "emergências em saúde pública" OR "emergência") AND db:("LILACS") AND instance:"lilacsplus" AND db:("LILACS") AND instance:"lilacsplus"	52
PubMed	("primary health care"[All Fields] AND ("Supervised Machine Learning"[All Fields] OR "Deep Learning"[All Fields] OR "Unsupervised Machine Learning"[All Fields] OR "neural networks computer"[All Fields] OR "Multifactor Dimensionality Reduction"[All Fields] OR "data science"[All Fields] OR "Machine Learning"[All Fields] OR "Natural Language Processing"[All Fields] OR "decision support systems clinical"[All Fields] OR "Artificial Intelligence"[All Fields] OR "Biomedical Technology"[All Fields] OR "Information Technology"[All Fields] OR "Inventions"[All Fields] OR "Biotechnology"[All Fields] OR "Medical Devices"[All Fields] OR "Medical Technology"[All Fields] OR "Biomedicine"[All Fields] OR "Biomedical Engineering"[All Fields] OR "Health Informatics"[All Fields] OR "Health Information Systems"[All Fields] OR "Electronic Health Records"[All Fields] OR "Telehealth"[All Fields] OR "Digital Health"[All Fields] OR "eHealth"[All Fields] OR "Innovations"[All Fields] OR "Technological Innovations"[All Fields] OR "Medical Innovations"[All Fields] OR "Patents"[All Fields] OR "New Technologies"[All Fields] OR "Emerging Technologies"[All Fields]) AND ("public health emergency"[All Fields] OR "disaster"[All Fields] OR "disasters"[All Fields] OR "public health emergencies"[All Fields] OR "emergency"[All Fields])) AND (2020:2024[pdat])	287
Web of Science	((ALL=("primary health care" )) AND ALL=("Supervised Machine Learning" OR "Deep Learning" OR "Unsupervised Machine Learning" OR "neural networks, computer" OR "Multifactor Dimensionality Reduction" OR "data science" OR "Machine Learning" OR "Natural Language Processing" OR "Decision Support Systems, Clinical" OR "Artificial Intelligence" OR “Biomedical Technology” OR “Information Technology” OR “Inventions” OR "Biotechnology" OR "Medical Devices" OR "Medical Technology" OR "Biomedicine" OR "Biomedical Engineering" OR "Health Informatics" OR "Health Information Systems" OR "Electronic Health Records" OR "Telehealth" OR "Digital Health" OR "eHealth" OR "Innovations" OR "Technological Innovations" OR "Medical Innovations" OR "Patents" OR "New Technologies" OR "Emerging Technologies")) AND ALL=("public health emergency" OR "disaster" OR "disasters" OR “public health emergencies” OR "emergency")	82
Embase	'primary health care' AND ('supervised machine learning' OR 'deep learning' OR 'unsupervised machine learning' OR 'neural networks, computer' OR 'multifactor dimensionality reduction' OR 'data science' OR 'machine learning' OR 'natural language processing' OR 'decision support systems, clinical' OR 'artificial intelligence' OR 'biomedical technology' OR 'information technology' OR 'inventions' OR 'biotechnology' OR 'medical devices' OR 'medical technology' OR 'biomedicine' OR 'biomedical engineering' OR 'health informatics' OR 'health information systems' OR 'electronic health records' OR 'telehealth' OR 'digital health' OR 'ehealth' OR 'innovations' OR 'technological innovations' OR 'medical innovations' OR 'patents' OR 'new technologies' OR 'emerging technologies') AND ('public health emergency' OR 'disaster' OR 'disasters' OR 'public health emergencies' OR 'emergency') AND [article]/lim AND ([english]/lim OR [portuguese]/lim OR [spanish]/lim) AND [2020-2024]/py	208
CINAHL	MW "primary health care" AND MW ( "Supervised Machine Learning" OR "Deep Learning" OR "Unsupervised Machine Learning" OR "neural networks, computer" OR "Multifactor Dimensionality Reduction" OR "data science" OR "Machine Learning" OR "Natural Language Processing" OR "Decision Support Systems, Clinical" OR "Artificial Intelligence" OR “Biomedical Technology” OR “Information Technology” OR “Inventions” OR "Biotechnology" OR "Medical Devices" OR "Medical Technology" OR "Biomedicine" OR "Biomedical Engineering" OR "Health Informatics" OR "Health Information Systems" OR "Electronic Health Records" OR "Telehealth" OR "Digital Health" OR "eHealth" OR "Innovations" OR "Technological Innovations" OR "Medical Innovations" OR "Patents" OR "New Technologies" OR "Emerging Technologies" ) AND MW ( "public health emergency" OR "disaster" OR "disasters" OR “public health emergencies” OR "emergency" ) - Restringir por Language: - spanish Restringir por Language: - english	60
IEEE Xplore	Showing 1-25 of 143 resultsfor ("Full Text & Metadata":"primary health care") AND ("Full Text & Metadata":"Supervised Machine Learning" OR "Full Text & Metadata":"Deep Learning" OR "Full Text & Metadata":"Unsupervised Machine Learning" OR "Full Text & Metadata":"neural networks, computer" OR "Full Text & Metadata":"Multifactor Dimensionality Reduction" OR "Full Text & Metadata":"data science" OR "Full Text & Metadata":"Machine Learning" OR "Full Text & Metadata":"Natural Language Processing" OR "Full Text & Metadata":"Decision Support Systems, Clinical" OR "Full Text & Metadata":"Artificial Intelligence" OR "Full Text & Metadata":“Biomedical Technology” OR "Full Text & Metadata":“Information Technology” OR "Full Text & Metadata":“Inventions” OR "Full Text & Metadata":"Biotechnology" OR "Full Text & Metadata":"Medical Devices" OR "Full Text & Metadata":"Medical Technology" OR "Full Text & Metadata":"Biomedicine" OR "Full Text & Metadata":"Biomedical Engineering" OR "Full Text & Metadata":"Health Informatics" OR "Full Text & Metadata":"Health Information Systems" OR "Full Text & Metadata":"Electronic Health Records" OR "Full Text & Metadata":"Telehealth" OR "Full Text & Metadata":"Digital Health" OR "Full Text & Metadata":"eHealth" OR "Full Text & Metadata":"Innovations" OR "Full Text & Metadata":"Technological Innovations" OR "Full Text & Metadata":"Medical Innovations" OR "Full Text & Metadata":"Patents" OR "Full Text & Metadata":"New Technologies" OR "Full Text & Metadata":"Emerging Technologies") AND ("Full Text & Metadata":"public health emergency" OR "Full Text & Metadata":"disaster" OR "Full Text & Metadata":"disasters" OR "Full Text & Metadata":“public health emergencies” OR "Full Text & Metadata":"emergency") Filters Applied: 2020 - 2025	143
	Total productions	832

Inclusion Criteria	Exclusion Criteria
Original articles or experience reports	Reviews, editorials, letters to the editor, conference abstracts, dissertations, theses, other documents
Published since 2020. The year 2020 was established as the starting point for inclusion due to the profound global impact of the Covid-19 pandemic, which accelerated the adoption of health information and communication technologies (HICTs). This timeframe ensures the review reflects the most recent innovations and adaptations in disaster management and PHC care in response to health emergencies.	Focus outside the proposed topic (technological innovation in PHC for disaster management and health emergencies) or context irrelevant to the review
Available in Portuguese, English, or Spanish	No full-text access available

Article	Country / Year	Method/ Level of Evidence	Technology type	Objective	Specific Application & Mechanism
A1²⁰	Brazil 2023	Quantitative ecological / 6	Teleconsultation	Develop a virtual teleconsultation platform for suspected Influenza Syndromes and Covid-19 infection cases	Virtual platform for teleconsultations aimed at triage, diagnostic support and follow-up of suspected cases of Flu Syndrome and COVID-19 to reduce in-person contact and manage case load.
A2²¹	Argentina 2023	Quantitative cross-sectional / 6	Teleconsultation	Compare interaction and communication between general practitioners and patients before and during the pandemic period	Teleconsultation platform to understand changes in general health care provision.
A3²²	Uruguay 2023	Qualitative descriptive / 6	Teleconsultation	Describe the experience of mental health professionals working on the support line during the health emergency	Phone line for psychological support, operated by mental health professionals to provide remote support and counseling.
A4²³	Mexico 2021	Quantitative cross-sectional/ 6	Telemedicine	Evaluate the conversion of an in-person diabetes primary care center to a telephone-based telemedicine service	Telephone-based telemedicine is analyzed concerning its efficacy in the management of diabetic patients (remote monitoring, medication adjustment, education).
A5²⁴	USA 2024	Qualitative - Case report/ 6	Telehealth	Describe lessons learned from transitioning to Internet-based care during Covid-19	Health services based on the internet (telehealth), focusing on care continuity and adaptation during COVID-19 pandemic.
A6²⁵	USA 2024	Quantitative cohort/ 4	Telehealth	Examine the association of telehealth with primary care use	Telehealth expansion, assessing the impact of internet speed on accessibility.
A7²⁶	USA 2021	Quantitative cohort/ 4	Telehealth	Capture the impact of the pandemic on primary care service delivery	Use of telehealth platform modalities for service continuity.
A8²⁷	USA 2022	Quantitative cohort/ 4	Artificial Intelligence	Evaluate an algorithm to identify patients vulnerable to severe Covid-19 complications	Evaluation of AI logarithm to identify patients that are highly vulnerable to severe complications due to COVID-19, using demographic and chronic condition data to allow for proactive interventions.
A9²⁸	USA 2022	Quantitative cohort/ 4	Telehealth	Examine telehealth usage and changes in acute care rates	Evaluates if the telehealth platform affected the demand for acute care.
A10²⁹	USA 2021	Quantitative cohort/ 4	Teleconsultation	Examine the effectiveness of a Covid-19 hotline	COVID-19 direct hotline to provide information, triage and guidance to patients.
A11³⁰	Canada 2021	Quantitative cross-sectional/ 6	Telehealth	Document telehealth adoption by primary health service providers during the pandemic	Adoption of telehealth platform.
A12³¹	USA 2020	Qualitative descriptive/ 6	Telehealth	Understand physicians' experiences using telemedicine for elderly patients	Telemedicine platform for elderly patients, exploring the challenges and benefits of its use.
A13³²	China 2020	Quantitative cross-sectional/ 6	Management	Investigate roles and training needs of general practitioners managing the coronavirus outbreak	Training of general practitioners in managing the coronavirus outbreak, focusing on preparing, answering and coordinating care.
A14³³	USA 2021	Qualitative/ 6	Telehealth	Explore physicians' experiences providing telehealth for the elderly	Telehealth platform for elderly patients, focusing on strategies to ensure the continuity and quality of care.
A15³⁴	Spain 2021	Quantitative descriptive/ 6	Teleconsultation	Analyze user profiles and usage patterns of the tool since the Covid-19 outbreak	Understanding the demand and acceptance of teleconsultation tools during the COVID-19 pandemic.
A16³⁵	USA 2023	Quantitative cohort/ 4	Telehealth	Examine telehealth usage by homeless people in primary care	Use of telehealth by homeless people, analyzing the accessibility and challenges faced.
A17³⁶	USA 2023	Quantitative cohort/ 4	Telehealth	Evaluate the association of advanced primary care with Covid-19 outcomes	Telehealth platform for managing cases and clinical outcomes.
A18³⁷	Malaysia 2021	Qualitative/ 6	Smart tool	Evaluate the feasibility of the Covid-19 symptom monitoring system (COSMOS)	Feasibility of COVID-19 symptom monitoring system (CoSMoS) based on bot (ex. Telegram) for remote vigilance and case managment..
A19³⁸	China 2021	Qualitative - Case report / 6	Telemedicine	Present response strategies of an integrated healthcare system during the pandemic	Use of an integrated health system, emphasizing the use of telemedicine and other innovations to ensure care continuity.
A20³⁹	USA 2023	Quantitative cohort/ 4	Telemedicine	Examine changes in telemedicine use in rural vs. urban areas	Telemedicine platform. Aims at understanding disparities in access and implementation..
A21⁴⁰	USA 2020	Quantitative retrospective/ 6	Telemedicine	Examine associations between telemedicine use in pediatric primary care and practice characteristics	Telemedicine platform . Evaluates impact on different clinical contexts.
A22⁴¹	USA 2024	Quantitative cross-sectional/ 6	Telemedicine	Analyze associations between daily telemedicine participation and electronic record time	Telemedicine platform and usage time of electronic record to evaluate efficiency and integration of digital tools.
A23⁴²	USA 2023	Quantitative cohort/ 4	Telehealth	Evaluate pandemic impact on primary care delivery by the Clinical Resource Hub (CRH) Program	Clinical Resource Hub Program . (CRH) Explores how telehealth was integrated and its results.
A24⁴³	USA 2021	Qualitative - Case study/ 6	Telemedicine	Explore telemedicine utility for comprehensive pulmonary embolism outpatient treatment with video visits	Use of telemedicine (video visits) for comprehensive pulmonary embolism outpatient treatment, assessing the safety and efficacy in a pandemic context.
A25⁴⁴	Brazil 2020	Qualitative - Case report/ 6	Telehealth	Implement real-time telephone audiology for patients previously attended in outpatient clinics	Telephone audiology in real time for patients previously attended in person with the aim of continuing care during the pandemic.
A26⁴⁵	USA 2023	Mixed/ 6	Telemedicine	Describe facilitators and barriers of telemedicine during Covid-19 for primary care clinicians	Facilitators and barriers of adopting the telemedicine platform by primary care clinicians during COVID-19.
A27⁴⁶	Canada 2023	Quantitative cohort/ 4	Telemedicine	Compare health care usage after a virtual visit with own family doctor vs. external	Comparison between a virtual visit with own family doctor versus an external doctor, assessing continuation of care and patient preference.
A28⁴⁷	Brazil 2022	Mixed/ 6	Teleconsultation	Describe development and expansion of synchronous teleconsultation for Covid-19 symptoms	Expansion of a synchronous teleconsultation service (in real time) for patients with COVID-19 symptoms.
A29⁴⁸	United Kingdom 2024	Quantitative descriptive/ 6	Teleconsultation	Evaluate satisfaction with remote consultations during the pandemic	Evaluation of user satisfaction with primary care remote consultations during the pandemic.
A30⁴⁹	Canada 2024	Quantitative descriptive/ 6	Telehealth	Explore occupational therapists' roles adaptation during the pandemic	Telehealth platform for the continuity and innovation of therapeutic services.
A31⁵⁰	USA 2022	Quantitative descriptive/ 6	Management	Investigate system setup and information management with e-visits	System setup and information management with e-visits (virtual visits), analyzing how data management supports primary care.
A32⁵¹	Saudi Arabia 2023	Qualitative/ 6	Teleconsultation	Explore patient opinions on primary care during Covid-19	Teleconsultation platform during the pandemic.
A33⁵²	Iran 2023	Quantitative cross-sectional/ 6	Telehealth	Determine continuity of care for chronic conditions during the pandemic	Telehealth platform for management of chronic conditions.
A34⁵³	USA 2023	Quantitative cohort/ 4	Telehealth	Understand racial and psychosocial factors influencing integrated psychological service use	Telehealth platform for integrated psychological services in primary care during the pandemic.
A35⁵⁴	Australia 2023	Quantitative cross-sectional/ 6	Telehealth	Investigate impact of pandemic response on primary care delivery in a remote community	Telehealth platform to access a remote aboriginal community.
A36⁵⁵	USA 2023	Quantitative cohort/ 4	Telehealth	Understand substitution of in-person services with telehealth among US Medicare beneficiaries	Substituting in-person services with telehealth, analyzing use patterns and implications for general care delivery.
A37⁵⁶	USA 2023	Qualitative - Case study/ 6	Teleconsultation	Present a case of SARS-CoV-2 infection and Herpes Zoster diagnosis in audio meetings	Audio meetings (teleconsultation), highlighting the usefulness of the modality by audio only.
A38⁵⁷	USA 2022	Quantitative time series/ 6	Telehealth	Examine characteristics of virtual and video-based care in primary care	Characteristics of virtual and video-based care in primary care, analyzing tendencies and factors associated with the use of telehealth over time.
A39⁵⁸	UAE 2022	Quantitative cross-sectional/ 6	Telemedicine	Study effect of pandemic on telemedicine use	Perception and acceptance of patients and health professionals of telemedicine use.
A40⁵⁹	Australia, South Africa, Egypt, Nigeria 2022	Quantitative descriptive/ 6	Telehealth	Report learnings from Covid-19 primary health approaches	Exhibit of telehealth initiatives in different countries.
A41⁶⁰	Canada 2020	Quantitative cross-sectional/ 6	Management	Explore scalability assessment among primary care innovators for expansion	Assessing scalability among primary care innovators for expansion, focusing on how new strategies are implemented and broadened.
A42⁶¹	China 2020	Quantitative descriptive/ 6	Management - Information system	Understand role of information management systems in public health	The role of information management systems in public health, assessing the efficacy and challenges in the collection and use of data for primary care.
A43⁶²	Brazil 2021	Quantitative cross-sectional/ 6	Telemedicine	Present national telehealth service actions in Brazil	Telehealth platform.
A44⁶³	Brazil 2021	Quantitative cross-sectional/ 6	Artificial Intelligence	Analyze spatial AI use in Covid-19 immunization resource allocation	Spatial Artificial intelligence for optimization of resource allocation during the immunization campaign against COVID-19, aiming efficiency and equity.
A45⁶⁴	Italy 2021	Quantitative cohort/ 4	Artificial Intelligence	Develop deep learning-based decision tree for stratifying Covid-19 patients	Deep learning-based decision tree for stratifying COVID-19 patients, predicting the need for hospitalization and optimizing triage.
A46⁶⁵	USA 2021	Quantitative retrospective/ 6	Telehealth	Develop pandemic preparedness protocols for opioid treatment programs	Pandemic preparedness protocols in opioid treatment programs, including the use of telehealth to ensure continuity of treatment.
A47⁶⁶	USA 2021	Quantitative retrospective/ 6	Telehealth	Examine office resource use by primary care patients initially assessed via telehealth	Understanding the effectivity of remote triage.
A48⁶⁷	Turkey 2021	Quantitative descriptive/ 6	Smart Tool	Provide a mathematical model for APS policy decision simulations	Mathematical model for simulation of APS policy decisions specifically for situations of COVID-19 outbreaks, optimizing intervention strategies.
A49⁶⁸	Poland 2021	Quantitative cross-sectional/ 6	Telemedicine	Evaluate pandemic impact on patients' health habits and attitude towards vaccination	Role of telemedicine on communication and engagement regarding vaccinations.
A50⁶⁹	Botswana, Ghana, Nigeria, South Africa, Uganda, Zimbabwe 2021	Qualitative/ 6	Telemedicine	Synthesize lessons from the pandemic	Telemedicine was used to maintain health care and management.
A51⁷⁰	Gauteng2021	Qualitative descriptive/ 6	Telehealth	Describe health system response during the pandemic's first wave	Use of triage and tracking apps (telehealth) to monitor and manage cases.
A52⁷¹	USA 2022	Qualitative - Case study/ 6	Telemedicine	Describe innovative telepsychiatry use for "on-site" psychiatric screening	Innovative psychiatric use for on-site psychiatric screening in rural areas aiming to mitigate the scarcity of mental health professionals.
A53⁷²	USA 2023	Quantitative cohort/ 4	Telehealth	Evaluate changes in visits by diabetes patients before and after telehealth implementation	Evaluating changes in visits of diabetes patients before and after telehealth implementation, analyzing the impact on the frequency and modality of consultations.
A54⁷³	Canada 2023	Qualitative - Case study/ 6	Teleconsultation	Describe systems to mitigate Covid-19 exposure in primary care settings	Use of hotlines and virtual care to protect patients and teams.
A55⁷⁴	USA 2023	Quantitative cross-sectional/ 6	Telemedicine	Examine office and telemedicine primary care use for insured patients	Comparison of modalities and patterns of use of in-person versus telemedicine care.
A56⁷⁵	USA 2020	Mixed/ 6	Management	Understand necessary support for home care programs during natural disasters	Home care programs during natural disasters.
A57⁷⁶	USA 2021	Quantitative quasi-experimental/ 6	Telehealth	Describe care utilization changes by homebound acute myocardial infarction patients during the pandemic	The use of telehealth tools in maintaining follow-up.
A58⁷⁷	Australia 2022	Quantitative retrospective/ 6	Telehealth	Analyze implementation of digital health technologies for high-quality primary care continuity	Implementing digital health technologies to ensure the continuity of high quality primary care, evaluating its impact and challenges in daily practice.

Thematic categories	Topics	Articles
Technological innovations for care management in PHC during disaster situations	Use of Telehealth via virtual platforms, phone lines, messaging apps, audio and video, SMS	²⁰ ^, ²⁹ ^, ³⁶ ^, ³⁸ ^, ⁴⁵ ^, ⁴⁷ ^, ⁵⁶ ^, ⁵⁹ ^, ⁶⁶ ^, ⁷³
	Use of intelligent tools and artificial intelligence	²⁷ ^, ³⁷ ^, ⁶³ ^- ⁶⁴ ^, ⁶⁷ ^, ⁷⁰
	Management processes	³² ^, ³⁸ ^, ⁵⁹ ^, ⁶² ^, ⁶⁹ ^, ⁷⁵
Technological innovations for managing other diseases in PHC during disasters	Use of Telehealth for general diseases	²¹ ^, ²⁵ ^- ²⁶ ^, ³⁰ ^, ³⁴ ^, ⁴¹ ^- ⁴² ^, ⁴⁶ ^, ⁴⁸ ^, ⁵¹ ^, ⁵⁴ ^- ⁵⁵ ^, ⁵⁷ ^- ⁵⁸ ^, ⁶⁸ ^, ⁷⁴ ^, ⁷⁷
	Use of Telehealth for chronic conditions	²³ ^, ⁵² ^, ⁷²
	Use of Telehealth for elderly patients	³¹ ^, ³³
	Use of Telehealth for homeless populations	³⁵
	Use of Telehealth for acute health events	²⁸ ^, ⁴³ ^, ⁷⁶
	Use of Telehealth for pediatrics	⁴⁰
	Use of Telehealth for mental health	²² ^, ³⁹ ^, ⁵³ ^, ⁷¹
	Use of Telehealth by specific professional groups	⁴⁴ ^, ⁴⁹
	Management processes	²⁴ ^, ⁵⁰ ^, ⁶⁰ ^- ⁶¹
Potentialities and challenges of technological innovations for disaster management in PHC		²⁴ ^, ²⁶ ^, ³⁰ ^, ³⁹ ^, ⁴¹ ^, ⁴⁵ ^, ⁴⁸ ^- ⁴⁹ ^, ⁵⁴ ^, ⁵⁶ ^, ⁵⁹

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