The objective of this paper is to discuss matrix support in mental health provided to family health teams, and the relation of this type of support to crisis situations in mental health. This is done through the analysis of action research conducted on family health teams and on work carried out at a mental health treatment center (CAPS III) in the Rocinha slum neighborhood of Rio de Janeiro. Professionals from different areas participated in operative discussion groups and the resulting data were examined through content analysis. The importance of involving family health teams in clinical work with crisis situations is highlighted.
Mental health services; primary health care; matrix support; crisis