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Multimedia decision support system in hygiene procedures for food facilities

The purpose of this study was to develop a multimedia system to help improve hygiene practices in food facilities.The Clean Up system, composed of many knowledge bases and interconnected information organized in modules, was tested by 30 users who answered an acceptability test based on the modified Likert Scale, with typical hedonic scale attributes and grades ranging from 1 to 9, in a classification that varied from "extremely good" to "extremely bad." The mode and the maximum and minimum values of the grades given to each attribute judged by the users were calculated from the collected data. The most frequent grade given in the quantitative assessment of the modules was 8, that is, "very good" according to the Likert Scale. The multimedia should also entertain the user. Colors, sounds, films and images must surprise the user and create positive expectations, increasing the user's will to explore its contents during learning.

food hygiene; multimedia system; food service unit


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