Government actions to address the disinformation crisis during the COVID-19 pandemic

ABSTRACT

The profusion of fake news disseminated in the context of the COVID-19 pandemic posed new challenges to governments, health care managers and professionals, media and entities committed to protect health and life. Government actions from different countries faced with this problem are the object of this integrative review study which analyzed 16 articles, after searching three bibliographic databases, from November 2020 to January 2021 using inclusion and exclusion criteria. Grouped by continents (Asia, Europe and Latin America), the results pointed to: the existence of regulatory devices; criminalization of disinformation; digital communication regulation; use of technologies to bring closer government and citizens; monitoring and verification of fake news; creation of rebuttal news platforms; digital network approaches for identification and removal of news and accounts; disinformation crisis as a foment for political divergence; among other issues. Differences and inequalities marked government actions against disinformation in the context of the COVID-19 pandemic reflecting social cohesion, leadership, institutional trust or coercive force. In-depth studies are suggested to understand how societies with different types of government, economies, and political regimes define the actions taken to control disinformation and their potential effectiveness.

KEYWORDS
Communication; Disinformation; COVID-19