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DESIGN OF AN INSTRUMENT TO MEASURE MIDWIVES’ WORKLOADS BASED ON NURSING INTERVENTIONS CLASSIFICATION

DESIGN DE UM INSTRUMENTO PARA MEDIR A CARGA DE TRABALHO DAS PARTEIRAS COM BASE NAS INTERVENÇÕES DE CLASSIFICAÇÃO DAS INTERVENÇÕES DE ENFERMAGEM

ABSTRACT

Objective:

to design a qualitative and quantitative scale for measuring specific workloads for obstetric-gynecological nurses (midwives) within the delivery unit and based on the Nursing Interventions Classification (NIC).

Method:

this is a mixed qualitative study through focus groups and quantitative with real measurements of NIC times, descriptive and cross-sectional. From September 2020 to May 2021, an extensive bibliographic search, mapping, ad hoc scale development and configuration of three focus groups were carried out to agree on scale design. Moreover, a comparison was carried out on the subjective perception of the time spent providing care (NIC) during the delivery process by focus groups with respect to times actually measured between March and April 2021 in a delivery unit.

Results:

the qualitative data obtained in focus groups were analyzed and related, agreeing on the ad hoc measuring instrument’s final structure and the importance of having this measuring instrument representative of their work, with standardized language adapted to real health demands. Furthermore, when comparing the subjective and real execution times of each of the NIC, we found a significant correlation when presenting different mean execution times with a variation of 13 minutes.

Conclusion:

the midwives in this study determined the measurement instrument construct validity for their workloads.

DESCRIPTORS:
Midwife; Maternity Ward; Labor; Standard nursing terminology; Administration of health services; Health personnel management

RESUMO

Objetivo:

elaborar uma escala qualitativa e quantitativa para mensuração de cargas de trabalho específicas para enfermeiras obstétrico-ginecológicas (parteiras) na unidade de parto e baseada na Classificação das Intervenções de Enfermagem (NIC).

Método:

trata-se de um estudo qualitativo misto por meio de grupos focais e quantitativo com medidas reais de tempos NIC, descritivo e transversal. De setembro de 2020 a maio de 2021, foi realizada uma extensa pesquisa bibliográfica, mapeamento, desenvolvimento de escala ad hoc e configuração de três grupos focais para chegar a um acordo sobre o desenho da escala. Além disso, foi realizada uma comparação da percepção subjetiva do tempo gasto na prestação de cuidados (NIC) durante o processo de parto pelos grupos focais com os tempos efetivamente medidos entre março e abril de 2021 em uma unidade de parto.

Resultados:

os dados qualitativos obtidos nos grupos focais foram analisados ​​e relacionados, concordando com a estrutura final do instrumento de medição ad hoc e a importância de ter este instrumento de medição representativo do seu trabalho, com linguagem padronizada e adaptada às reais demandas de saúde. Além disso, ao comparar os tempos de execução subjetivos e reais de cada uma das NIC, encontramos correlação significativa ao apresentar tempos médios de execução diferentes com variação de 13 minutos.

Conclusão:

as parteiras deste estudo determinaram a validade de construto do instrumento de medida para suas cargas de trabalho.

DESCRITORES:
Parteira; Maternidade; Trabalho; Terminologia padrão de enfermagem; Administração de serviços de saúde; Gestão de pessoal de saúde

RESUMEN

Objetivo:

diseñar cualitativa y cuantitativa, una escala de medición de cargas de trabajo, específica para las enfermeras obstétrico-ginecológicas (matronas), dentro de la unidad de partos y basada en la Clasificación de Intervenciones de Enfermería (NIC).

Método:

estudio mixto cualitativo mediante grupos focales y cuantitativo con mediciones reales de tiempos NIC, descriptivo y transversal. Durante los meses de septiembre de 2020 a mayo de 2021, se realizó una extensa búsqueda bibliográfica, mapeo, elaboración ad hoc de la escala, y la configuración de tres grupos focales, para consensuar el diseño de la escala. Además, se ejecutó una comparativa sobre la percepción subjetiva del tiempo empleado en la prestación de cuidados (intervenciones NIC) durante el proceso de parto por parte de los grupos focales, con respecto a los tiempos medidos realmente entre marzo y abril del 2021 en una unidad de partos.

Resultados: se analizaron y relacionaron los datos cualitativos obtenidos de los grupos focales, coincidiendo en la estructura final del instrumento ad hoc de medida, y en la importancia de tener este instrumento de medida representativo de su trabajo, con un leguaje estandarizado y adaptado a la demanda sanitaria real. Además, al comparar los tiempos subjetivos y reales de ejecución de cada una de las intervenciones NIC, encontramos una correlación significativa, al presentar distintos promedios de tiempos de ejecución con una variación de 13 minutos.

Conclusión:

las matronas de este estudio determinaron la validez del constructo del instrumento de medición para sus cargas de trabajo.

DESCRITORES:
Matrona; Sala de partos; Trabajo de parto; Terminología normalizada de enfermería; Administración de los servicios de Salud; Gestión de personal en salud

INTRODUCTION

The adequate estimation of workloads requires an instrument or tool that establishes the correct ratio between patient and nursing according to the type of care and users’ needs11. Acosta-Romo MF, Maya-Pantoja GJ. Competencias clínicas y carga laboral de enfermería en unidades de cuidado intensivo adultos. Rev Cienc Cuidad [Internet]. 2020 [cited 2020 Jun 6];17(2):22-32. Available from: https://doi.org/10.22463/17949831.1698
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. However, according to existing literature, we are faced with the lack of a validated tool that measures midwives’ workloads33. Thumm EB, Meek P. Development and initial psychometric testing of the midwifery practice climate scale. J Mid Wom Health [Internet]. 2020 [cited 2020 Oct 10];65(5):643-50. Available from: https://doi.org/10.1111/jmwh.13142
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-44. Thumm EB, Shaffer J, Meek P. Development and initial psychometric testing of the midwifery practice climate scale - part 2. J Midwifery Womens Health [Internet]. 2020 [cited 2020 Oct 10];65(5):651-9. Available from: https://doi.org/10.1111/jmwh.13160
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. Fortunately, the same does not happen with nursing, since currently there are various scales that measure the activities carried out within nephrology, hemodialysis or Intensive Care Units; these scales quantify the work performed depending on the type of patient, need for care and severity55. Asín ABG, Flores CF, Bético NG, Santamaria RG, Rivas AEG, Sacristán AR. Optimización del trabajo de la matrona en el hospital san pedro de Logroño. Crónicas Enfermería [Internet]. 2011 [cited 2019 Dec 20];31(1):5-9. Available from: https://investigacion.unirioja.es/documentos/6317255caf66e27e1a068f02
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: Therapeutic Intervention Scoring System (TISS-28)66. Valls JM, Salamero MA, Roldán CG. Análisis de la carga de trabajo y uso de los recursos enfermeros en una unidad de cuidados intensivos. Enferm Intensiva [Internet]. 2015 [cited 2019 Dec 20];26(2):72-81. Available from: https://doi.org/:10.1016/j.enfi.2015.02.002
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-99. Braña M, Campo RMU, Fernández EM, Villa MS. Propuesta de una nueva escala de valoración de cargas de trabajo y tiempos de enfermería (VACTE©). Enferm Intensiva [Internet]. 2007 [cited 2019 Nov 20];18(3):115-25. Available from: https://doi.org/10.1016/S1130-2399(07)74393-6
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; Nine Equivalents of Nursing Manpower Use Score (NEMS)77. Criado CB. Cómo calcular el ratio enfermera-paciente. Rev Esp Ped [Internet]. 2016 [cited 2019 Nov 20];72(1):83-7. Available from: http://secip.com/wp-content/uploads/2018/05/Ratio-Enfermera-paciente-C-Bravo.pdf
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; Nursing Activities Score (NAS)66. Valls JM, Salamero MA, Roldán CG. Análisis de la carga de trabajo y uso de los recursos enfermeros en una unidad de cuidados intensivos. Enferm Intensiva [Internet]. 2015 [cited 2019 Dec 20];26(2):72-81. Available from: https://doi.org/:10.1016/j.enfi.2015.02.002
https://doi.org/:10.1016/j.enfi.2015.02....
; Valoración de las Cargas de trabajo y Tiempos de Enfermería (VACTE)66. Valls JM, Salamero MA, Roldán CG. Análisis de la carga de trabajo y uso de los recursos enfermeros en una unidad de cuidados intensivos. Enferm Intensiva [Internet]. 2015 [cited 2019 Dec 20];26(2):72-81. Available from: https://doi.org/:10.1016/j.enfi.2015.02.002
https://doi.org/:10.1016/j.enfi.2015.02....
,99. Braña M, Campo RMU, Fernández EM, Villa MS. Propuesta de una nueva escala de valoración de cargas de trabajo y tiempos de enfermería (VACTE©). Enferm Intensiva [Internet]. 2007 [cited 2019 Nov 20];18(3):115-25. Available from: https://doi.org/10.1016/S1130-2399(07)74393-6
https://doi.org/10.1016/S1130-2399(07)74...
; and MIDENF®1010. Hellín Gil MF, Roldán Valcárcel MD, Seva Llor AM, Ibáñez-López FJ, Mikla M, López Montesinos MJ. Validación de una escala de medición de la carga de trabajo de enfermería, basada en la clasificación de las intervenciones de enfermería, para unidades de hospitalización de adultos. Int J Environ Res Public Health [Internet]. 2022 [cited 2022 Nov 26];19(23):15528. Available from: https://doi.org/10.3390/ijerph192315528
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The midwifery profession is internationally recognized in all health systems in which it is considered an essential figure that affects a health and social area as important as motherhood and attention to women’s sexual and reproductive health and the family at different moments in a woman’s life cycle1111. Federación de Asociación de Matronas de España. Informe de situación de las matronas en España [Internet]. 2014 [cited 2019 Nov 7]. Available from: http://www.federacion-matronas.org/wp-content/uploads/2018/01/informe-situacion-matronas-espana2014-mod3.pdf
http://www.federacion-matronas.org/wp-co...
. In Spain, midwifery training is articulated exclusively as a nursing specialty within the scope of specialized training. It is essential to have training in nursing. It is necessary to pass an entrance exam through a public tender for this specialty, called internal resident nurse, with a two-year training course1212. Fernández EM, Gómez MMP, Pérez AM, Onieva MDZ, Parra MLF, Beneit JVM. Análisis de la definición de la matrona, acceso a la formación y programa formativo de este profesional de la salud a nivel internacional, europeo y español. Educ Médica [Internet]. 2018 [cited 2020 Nov 7];19(S3):360-5. Available from: https://doi.org/10.1016/j.edumed.2017.10.017 .
https://doi.org/10.1016/j.edumed.2017.10...
-1414. Paz CP, Gutiérrez GTM. Llegar a ser matrona en España. Parte II Becoming a midwife in Spain. Educ Médica [Internet]. 2022 [cited 2022 Apr 7];23(6):100773. Available from: https://doi.org/10.1016/j.edumed.2022.100773
https://doi.org/10.1016/j.edumed.2022.10...
. At an international level, access to midwifery training is very heterogeneous, having in common the fact that it is framed within the context of university studies1212. Fernández EM, Gómez MMP, Pérez AM, Onieva MDZ, Parra MLF, Beneit JVM. Análisis de la definición de la matrona, acceso a la formación y programa formativo de este profesional de la salud a nivel internacional, europeo y español. Educ Médica [Internet]. 2018 [cited 2020 Nov 7];19(S3):360-5. Available from: https://doi.org/10.1016/j.edumed.2017.10.017 .
https://doi.org/10.1016/j.edumed.2017.10...
-1414. Paz CP, Gutiérrez GTM. Llegar a ser matrona en España. Parte II Becoming a midwife in Spain. Educ Médica [Internet]. 2022 [cited 2022 Apr 7];23(6):100773. Available from: https://doi.org/10.1016/j.edumed.2022.100773
https://doi.org/10.1016/j.edumed.2022.10...
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This professional profile is defined by 1349/2009 SAS order in point 3 as: “professionals who, with a responsible scientific attitude and using at all times the clinical and technological means appropriate to the development of science, provide comprehensive sexual healthcare, reproductive and maternal of women in its preventive, promotion and healthcare and recovery aspects, also including care for mothers in the diagnosis, control and care during pregnancy, normal birth and puerperium and care for healthy newborns up to the 28th day of life. The scope of action of midwives covers both primary care (which includes health centers, the community, the family and the home) and specialized care (which includes the hospital or other devices dependent on it). Likewise, midwives can practice their profession in the public and private sectors as employees and as self-employed workers”.

The International Conference of Midwives, Royal Decree 1837/2008 of November 8 and 1349/2009 SAS order establish the different competencies of midwives, which define their daily work in caring for women and newborns1515. Boletín Oficial del Estado (España). [Ministerio de Sanidad y Política Social] Orden SAS/1349/2009, 6 de mayo: Por la que se aprueba y publica el programa formativo de la especialidad de Enfermería Obstétrico- Ginecológica (Matrona) [Internet]. BOE; 2009 [cited 2020 Feb 2]. 33 p. Available from: http://www.boe.es/boe/dias/2009/05/28/pdfs/BOE-A-2009-8881.pdf
http://www.boe.es/boe/dias/2009/05/28/pd...
-1717. Boletín Oficial del Estado (España). Real Decreto 1837/2008, de 8 de noviembre, por el que se incorporan al ordenamiento jurídico español la Directiva 2005/36/CE, del Parlamento Europeo y del Consejo, de 7 de septiembre de 2005, y la Directiva 2006/100/CE, del Consejo, de 20 de noviembre de 2008 relativas al reconocimiento de cualificaciones profesionales, así como a determinados aspectos del ejercicio de la profesión de abogado [Internet]. 2008[cited 2020 Feb 2]. Available from: https://www.msssi.gob.es/profesionales/formacion/docs/REAL_DECRETO_1837_2008.pdf
https://www.msssi.gob.es/profesionales/f...
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By focusing attention on the birth process, midwives carry out a host of activities and tasks that allow them to be recognized as a responsible professional who works in partnership with women to provide the necessary support, care and counseling during pregnancy, childbirth and the postpartum period. Directing births is the midwives’ own responsibility and providing care to neonates and infants1616. Confederación Internacional de Matronas. Competencias esenciales para la práctica básica de la partería: Describen el conjunto mínimo de conocimientos, técnicas y conductas profesionales que debe dominar una persona para poder llamarse matrona conforme a la definición de la ICM para ejercer la partería. International Confederation of Midwives; 2019 [cited 2020 Jan 9]. 24 p. Available from: https://internationalmidwives.org/es/resources/competencias-esenciales-para-la-practica-de-la-parteria/
https://internationalmidwives.org/es/res...
,1818. Begley C, Devane D, Clarke M, McCann C, Hughes P, Reilly M, et al. Comparison of midwife-led and consultant-led care of healthy women at low risk of childbirth complications in the Republic of Ireland: A randomised trial. BMC Preg Child [Internet]. 2011 [cited 2020 Feb 2];11:85. Available from: https://doi.org/10.1186/1471-2393-11-85
https://doi.org/10.1186/1471-2393-11-85...
. Childbirth is a profound and unique experience and, at the same time, a complex physiological process, as a transcendental event in women’s lives, and the type of attention given to them has important effects on them and their sons and daughters, both physically and emotionally, in the short and long term1919. Guías Práctica Clínica en el SNS (España). Ministerio de Sanidad y Política Social Guía de Práctica Clínica sobre la Atención al Parto Normal [Internet]. Servicio central de publicaciones del gobierno vasco; 2010 [cited 2019 Nov 22]. 173 p. Available from: https://www.mscbs.gob.es/organizacion/sns/planCalidadSNS/pdf/equidad/guiaPracticaClinicaParto.pdf
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-2020. Rottenstreich M, Rotem R, Mor P, Reichman O, Rottenstreich A, Grisaru-Granovsky S, et al. Midwife annual delivery workload and maternal and neonatal adverse outcomes, is there an association? Eur J Obstet Gynecol Reprod Biol [Internet]. 2021 [cited 2022 Feb 7];262:147-54. Available from: https://doi.org/10.1016/j.ejogrb.2021.05.024
https://doi.org/10.1016/j.ejogrb.2021.05...
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Midwives perform their role within the health institution in the delivery service classified according to the hospital organization chart as the emergency service. The delivery service, like any emergency unit, has different peculiarities to take into account, since staff actions are dynamic and constant due to the great pressure of care and haste in the execution of the different interventions55. Asín ABG, Flores CF, Bético NG, Santamaria RG, Rivas AEG, Sacristán AR. Optimización del trabajo de la matrona en el hospital san pedro de Logroño. Crónicas Enfermería [Internet]. 2011 [cited 2019 Dec 20];31(1):5-9. Available from: https://investigacion.unirioja.es/documentos/6317255caf66e27e1a068f02
https://investigacion.unirioja.es/docume...
, always linked to the organization and coordination with various healthcare and professional services, both healthcare and non-healthcare.

In recent years, the care burden of midwives within the birth unit has increased due to various factors, such as sociocultural aspects, increase in maternal-fetal pathologies, current professional demands at a legal and research level, and the development of new technologies within the field of obstetrics, which imply the performance of new procedures, which has generated an overload of care for the staff that makes up these units55. Asín ABG, Flores CF, Bético NG, Santamaria RG, Rivas AEG, Sacristán AR. Optimización del trabajo de la matrona en el hospital san pedro de Logroño. Crónicas Enfermería [Internet]. 2011 [cited 2019 Dec 20];31(1):5-9. Available from: https://investigacion.unirioja.es/documentos/6317255caf66e27e1a068f02
https://investigacion.unirioja.es/docume...
. Added to this is the health pandemic situation, which has led to a structural and staffing reorganization of the delivery room itself2121. Campion J, Javed A, Sartorius N, Marmot M. Addressing the public mental health challenge of COVID-19. Lancet Psychiatry [Internet]. 2020 [cited 2022 Feb 7];7(8):657-9. Available from: https://doi.org/10.1016/S2215-0366(20)30240-6
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-2424. Yörük S, Güler D. The relationship between psychological resilience, burnout, stress, and sociodemographic factors with depression in nurses and midwives during the COVID-19 pandemic: A cross-sectional study in Turkey. Perspect Psychiatr Care [Internet]. 2021 [cited 2022 Feb 7];57(1):390-8. Available from: https://doi.org/10.1111/ppc.12659
https://doi.org/10.1111/ppc.12659...
. This situation highlights the priority of determining, as precisely as possible, midwife management, examining their workloads in mother-child care during childbirth. It is limiting how it is reflected in the cost-effective studies that have assessed the work carried out by this union that have been based on the quantification of the number of births and cesarean sections, without valuing humanized care that midwives provide in a moment as transcendental as childbirth in a woman’s life55. Asín ABG, Flores CF, Bético NG, Santamaria RG, Rivas AEG, Sacristán AR. Optimización del trabajo de la matrona en el hospital san pedro de Logroño. Crónicas Enfermería [Internet]. 2011 [cited 2019 Dec 20];31(1):5-9. Available from: https://investigacion.unirioja.es/documentos/6317255caf66e27e1a068f02
https://investigacion.unirioja.es/docume...
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Therefore, instruments are needed to measure and quantify workload adapted to pregnant women’s real needs and care demands, expressed in standardized terminology, such as that provided by Nursing Interventions Classification (NIC) so that the language used is internationally recognized and commonly applied by all healthcare professionals. NIC describes specific behaviors in the act of caring and enables comparisons between care practiced in different settings. It is updated periodically2525. Córdoba PB, Lucero RJ, Hyun S, Quinlan P, Price K, Stone PW. Uso de la clasificación de intervenciones de enfermería como medida potencial de la carga de trabajo de enfermería. J Enferm Calificación Atención [Internet]. 2010 [cited 2020 Mar 10];25(1):39-45. Available from: https://doi.org/10.1097/NCQ.0b013e3181b3e69d
https://doi.org/10.1097/NCQ.0b013e3181b3...
-2828. Rodríguez-Suárez CA, Rodríguez-Álvaro M, García-Hernández AM, Fernández-Gutiérrez DÁ, Martínez-Alberto CE, Brito-Brito PR. Uso de la Clasificación de Intervenciones de Enfermería y Cargas de Trabajo de Enfermería: Una revisión de alcance. Sanidad [Internet]. 2022 [cited 2022 Jun 28];10:1141. Available from: https://doi.org/10.3390/healthcare10061141
https://doi.org/10.3390/healthcare100611...
, and this allows systematic organization of care provided by midwives, and its characteristics include an estimate of the time necessary to carry out the intervention2121. Campion J, Javed A, Sartorius N, Marmot M. Addressing the public mental health challenge of COVID-19. Lancet Psychiatry [Internet]. 2020 [cited 2022 Feb 7];7(8):657-9. Available from: https://doi.org/10.1016/S2215-0366(20)30240-6
https://doi.org/10.1016/S2215-0366(20)30...
. Furthermore, NIC defines the role of midwives, as recommended by the Spanish Ministry of Health2929. Ministerio de Sanidad, Servicios Sociales e Igualdad (España). Estrategia de Seguridad del Paciente del Sistema Nacional de Salud: período 2015-2020. Madrid, (ES): Ministerio de Sanidad; 2016 [cited 2019 Nov 22]. Available from: https://seguridaddelpaciente.sanidad.gob.es/docs/Estrategia_seguridad_del_paciente_2015-2020.pdf
https://seguridaddelpaciente.sanidad.gob...
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A measuring instrument design must faithfully collect all the activities to be carried out by pregnant women during labor within the four functions of midwives, and, consequently, the more reliable measurement will be and midwives will be able to adapt to mother-newborn’s real care demands.

Therefore, we proposed as an objective to qualitatively and quantitatively design a workload measurement scale specific for obstetric-gynecological nurses (midwives) within the delivery unit and based on the NIC that constitute it.

METHODS

This is a methodological study, developed in two phases: literature review and instrument construction and validity. To do this, we proceeded to analyze and search the current scientific literature, both national and international, from the last 5 years of databases such as PubMed, Dialnet, Scopus, Embase, SciELO, using the Parturition, Workload, Nurse Midwives, Delivery Rooms, Measuring Instrument descriptors, NIC and Boolean operators AND OR.

In order to list the activities carried out by this professional group, within the delivery room, we focused on the documents published by prestigious organizations such as: at the international level the International Confederation of Midwives (ICM); and at the national level, the normal birth strategy proposed by the Ministry of Health, Social Policy and Environment in 2010 and of a legislative nature, Royal Decree 1837/2008 of November 8, 1349/2009 SAS order (Annex I). Once each of the activities was listed (Annex II) that are part of midwives’ daily work in the delivery area, the research team proceeded to identify and classify each activity with its NIC taxonomy. To this end, an exhaustive mapping was carried out consulting the NIC classification (7th Edition, 2018) and on the NNN Consult platform in order to increase construct validity. After selecting each activity corresponding to each NIC, the research team prepared a draft scale for measuring midwives’ workloads applicable to the birth unit. This was characterized, according to the focus groups, by being quick, simple and easy to use, in addition to being reproducible and reliable. The scale was structured with correlation to the four functions of nursing (care, manager, teacher and researcher) and nursing care plans based on Marjory Gordon’s functional patterns, as they are used in midwives’ care process assessment in the study region (Murcia, Spain).

After the research team consensus, the measurement scale was organized into four dimensions to be assessed: first dimension: care (where Marjory Gordon’s 11 functional patterns are integrated). The second dimension is divided into two: on the one hand, we have patient management (referring to all midwives’ specific care) and, on the other hand, unit management (more administrative actions). Third dimension: teaching. Fourth dimension: research. And finally, a section on substitutes (made up of those interventions that are carried out in an extraordinary way). Once the bibliographic search, mapping and ad hoc preparation of the draft scale from September 2020 to March 2021 were carried out, the three focus groups were configured. Each of them has certain peculiarities, such as the geographical place of work and the time dedicated to the profession, to agree on the design of the scale proposed by the research team.

The three focus groups were based on different professional profiles. Group 1 was made up of midwives who provide care during childbirth, in national hospitals (Spain), such as Hospital Universitario Virgen de la Candelaria, Hospital Público Verge de los Lliris, Hospital de Jaca, Hospital Universitario 12 de Octubre, Hospital Universitario Virgen de la Arrixaca (HUVA), Hospital Insular Nuestra Señora de los Reyes and Hospital Universitario de Canarias in Tenerife. Group 2 is made up of midwives from regional hospitals, Region of Murcia, performing their duties at HUVA, Hospital Comarcal del Noroeste, Hospital General Universitario Santa Lucia, Hospital Rafael Méndez. Finally, group 3 was formed, also at a regional level (Region of Murcia), made up of managing midwives (delivery unit supervisors and maternal and child area directors) who practice at HUVA, Hospital Comarcal del Noroeste and Hospital General Universitario Santa Lucia.

Each focus group was formed with 8 professionals and was guided and coordinated by the main researcher. Within the group, free expression of opinions was sought by each of its participants, creating a relaxed atmosphere that allowed the exchange of ideas as well as the inclusion and exclusion and suitability of the elements that make up the scale. To select the focus group participants, an intentional non-probabilistic sample was carried out, taking into account their knowledge and professional experience within the delivery area of more than 5 years. The meeting with each of the focus groups was held during May 2021, lasting 1 hour each, in digital format, through the Zoom platform, which allowed it to be recorded, always with the advance consent of each of the group members. The group members had to determine the clarity, coherence and relevance of each of the NICs and the execution time of each of the interventions for quality care provision. Furthermore, at the end of each dimension, it was considered whether they were sufficient, whether they would be grouped or deleted and whether, on the contrary, some more should be considered.

Once the qualitative data had been collected, they were analyzed and coded using specific software for qualitative research (Atlas.ti). This allowed us to validate the scale from the point of view of content and construct qualitatively. Moreover, a new draft was generated taking into account focus groups’ contributions (Annex III).

After the qualitative phase, the quantitative phase begins on measuring the time dedicated to the execution of NIC, comparing the consensus of times obtained by the three focus groups with the real execution time measured in the HUVA delivery unit (Murcia), for being the reference hospital in Murcia and presenting a great variability in midwifery interventions, between March and April 2021, by two observers previously trained to carry out observations homogeneously. The same NIC were measured with the same instrument, timing the actual execution time (Annex IV).

The determination of the times by the three focus groups was subject to the saturation principle, but in those interventions where it was difficult to reach a consensus between the groups, the mean time dictated was established. In those figures whose decimal is equal to or greater than 0.50, the next minute was taken. All the data obtained were processed with SPSS version 23.0 and a descriptive analysis was carried out, calculating frequencies and contingency tables between the different variables (NIC). The chi-square test has been applied for statistical inference and statistical significance has been accepted when p <0.05, with a 95% confidence level. After the consensus of the three focus groups, the actual measurement of NIC times and contributions and recommendations by the research team gave rise to the final design of the scale.

The scale consists of 24 items and each item contains one or more NIC associated with the same time of application. The time assigned to each item was established by comparing the real time it takes to execute each intervention with the time agreed upon by the focus groups. To measure workload, the scale is applied to each labor patient during work shift, noting the number of times each NIC /items are performed. The total time spent on that patient is calculated by adding the validated time with the number of times each NIC is performed.

The commitment to ethical research standards and the essential legal requirements to carry out this study have been scrupulously complied with. A study that is part of a doctoral thesis, for which approval was obtained from the research ethics committee of participating entities, did not require measuring the times of each NIC. Special attention was paid to compliance with the following ethical aspects, such as voluntariness, anonymity and confidentiality when participating in the research. The midwives participating in the three focus groups formed signed the informed consent. Law 3/2018 of December 5 on the Protection of Personal Data and guarantee of digital rights was respected at all times.

RESULTS

The data obtained in the qualitative phase by the three groups, made up of a total of 24 professionals, are considered in a unified manner after analysis using the Atlas.ti program, obtaining the following map that includes the main topics discussed as well as the most representative textual citation obtained from each of them (Figure 1).

Figure 1 -
Unified consensus of the three focus groups on the scale importance and design to measure their workloads in digital format, Zoom platform (2021).

Furthermore, a comparison was made of the data extracted from each of the focus groups on the subjective perception of time spent providing care (NIC) during the birth process in relation to times actually measured between March and April 2021 in the HUVA birthing unit, obtaining the results presented in Table 1.

Table 1 -
Time to carry out the interventions agreed upon by three focus groups together with the real time measured in the delivery unit of Hospital Universitario Virgen de la Arrixaca (2021).

The results extracted from the focus group consensus indicate that the mean time that midwives need to carry out a NIC intervention is 33 minutes. When comparing this figure with the mean real time in the execution of a NIC, we found a discrepancy, since they spend 20 minutes carrying it out. By relating the mean times of both samples using SPSS version 23.0, we obtained a mean time of 13 minutes. This indicates the statistical significance of said correlation due to disparity between the mean time of both samples (p=0.000).

DISCUSSION

One of the most relevant attributes of this research is the fact of using a qualitative and quantitative methodology to design a scale. This allows a more thorough analysis of its reliability and validity. It is increasingly necessary to use both types of methodologies and not just quantitative ones to check the validity or reliability of an instrument2929. Ministerio de Sanidad, Servicios Sociales e Igualdad (España). Estrategia de Seguridad del Paciente del Sistema Nacional de Salud: período 2015-2020. Madrid, (ES): Ministerio de Sanidad; 2016 [cited 2019 Nov 22]. Available from: https://seguridaddelpaciente.sanidad.gob.es/docs/Estrategia_seguridad_del_paciente_2015-2020.pdf
https://seguridaddelpaciente.sanidad.gob...
-3030. Cucolo DF, Perroca MG. La dimensión cualitativa de la carga de trabajo de Enfermería: Una propuesta de medición. Rev Lat Am Enferm [Internet]. 2019 [cited 2020 Mar 5];27:E3238. Available from: https://doi.org/10.1590/1518-8345.3274.3238
https://doi.org/10.1590/1518-8345.3274.3...
, since qualitative analysis complements the numerical data provided by quantitative methodology.

The members of the different focus groups show us their urgent need to have a scale that measures their workloads in line with studies11. Acosta-Romo MF, Maya-Pantoja GJ. Competencias clínicas y carga laboral de enfermería en unidades de cuidado intensivo adultos. Rev Cienc Cuidad [Internet]. 2020 [cited 2020 Jun 6];17(2):22-32. Available from: https://doi.org/10.22463/17949831.1698
https://doi.org/10.22463/17949831.1698...
-22. Doosty F, Maleki MR, Yarmohammadia MH. An investigation on workload indicator of staffing need: A scoping review. J Educ Health Promotion [Internet]. 2019 [cited 2020 Feb 12];8(1):22. Available from: https://doi.org/10.4103/jehp.jehp_220_18
https://doi.org/10.4103/jehp.jehp_220_18...
, because on many occasions they encounter obstacles both in terms of staffing and material resources to be able to provide the quality care that mother-child demands. These high workloads to which midwives are subjected have an impact on parturient women, since they can only dedicate their work time to tasks that, during the birth process, are essential, ceasing to do those things that are dispensable, but no less important, for mothers’ satisfaction and empowerment, who expect childbirth care to be a loving, pleasant and positive experience as determined in studies2020. Rottenstreich M, Rotem R, Mor P, Reichman O, Rottenstreich A, Grisaru-Granovsky S, et al. Midwife annual delivery workload and maternal and neonatal adverse outcomes, is there an association? Eur J Obstet Gynecol Reprod Biol [Internet]. 2021 [cited 2022 Feb 7];262:147-54. Available from: https://doi.org/10.1016/j.ejogrb.2021.05.024
https://doi.org/10.1016/j.ejogrb.2021.05...
.

Given that the time that midwives dedicate to the execution of NIC is linked to existing work overload in these units, which in turn affects the quality and safety of maternal and neonatal care, evidence2020. Rottenstreich M, Rotem R, Mor P, Reichman O, Rottenstreich A, Grisaru-Granovsky S, et al. Midwife annual delivery workload and maternal and neonatal adverse outcomes, is there an association? Eur J Obstet Gynecol Reprod Biol [Internet]. 2021 [cited 2022 Feb 7];262:147-54. Available from: https://doi.org/10.1016/j.ejogrb.2021.05.024
https://doi.org/10.1016/j.ejogrb.2021.05...
,3131. Bonfim D, Laus AM, Leal AE, Fugulin FM, Gaidzinski RR. Application of the Workload Indicators of Staffing Need method to predict nursing human resources at a Family Health Service. Rev Lat Am Enferm [Internet]. 2016 [cited 2019 Nov 22];24:e2683. Available from: https://doi.org/10.1590/1518-8345.1010.2683
https://doi.org/10.1590/1518-8345.1010.2...
-3232. Hausman BL. Risky business: Framing childbirth in hospital settings. J Med Humanit [Internet]. 2005 [cited 2019 Nov 22];26(1):23-38. Available from: https://doi.org/10.1007/s10912-005-1050-3
https://doi.org/10.1007/s10912-005-1050-...
determines that reduced quality of care has a high impact on maternal and neonatal health. Morbidity-mortality indices, as factors that indicate the occurrence of adverse events and human errors, cause ethical-legal implications and increased health costs. To this we must add physical and mental overload, due to structural changes and the way of working, caused by the health pandemic situation, which led to structural and work changes indicated by international studies.This situation causes harm to staff and at the same time their actions are many (they carry out several interventions at the same time), multitasking arises, with consequent repercussions for both the professionals themselves, in this case midwives and women in labor, generating a feeling of dissatisfaction, results that agree with the study55. Asín ABG, Flores CF, Bético NG, Santamaria RG, Rivas AEG, Sacristán AR. Optimización del trabajo de la matrona en el hospital san pedro de Logroño. Crónicas Enfermería [Internet]. 2011 [cited 2019 Dec 20];31(1):5-9. Available from: https://investigacion.unirioja.es/documentos/6317255caf66e27e1a068f02
https://investigacion.unirioja.es/docume...
. The multiple execution of interventions meant the grouping of the items that make up the scale in order to facilitate handling and speed in its application.

Furthermore, the determination of times for each of the interventions was a topic of debate by focus groups, due to the controversy that arose, since setting a time for each task to be carried out is not simple, since one must have the necessary usual situations, but also with extraordinary or complicated situations that require more time in execution and staff involvement. When comparing the objective data (real times measured in a delivery unit) with the subjective data (provided by the groups), we found a substantial difference in NIC execution times, due to multiple realities surrounding the birth process; the existing work overload that hinders comprehensive and individualized high-quality care; the consecutive performance of multiple and overlapping activities; the organizational structure of the different delivery units; and the different models of care and actions developed by the same professional profile.

This study gives a voice to professionals, using different methodologies to see their consensus qualitatively to enrich the instrument design, reflecting the real healthcare of this type of units and consequently facilitating its applicability and assimilation by midwives, all this to improve human resources management and improve the quality of care they provide to their patients3333. Hellín Gil MF, López Montesinos MJ, Seva Llor AM, Ferrer Bas MP, Maciá Soler ML. Valoración de dos escalas de medición de cargas de trabajo por profesionales de enfermería. Rev Enferm Atenção Saúde [Internet]. 2017 [cited 2019 Nov 22];6:18-29. Available from: https://doi.org/10.18554/reas.v6i1.1788
https://doi.org/10.18554/reas.v6i1.1788...
. The continuous and desired development of the areas of quality care management in nursing specialties are still slower than expected. This makes it difficult to find studies on validated scales that quantify the workloads of this professional group, so a limitation is that it is impossible for us to compare the methodology used and results obtained with other scientific articles.

CONCLUSION

An ad hoc scale was constructed with 4 dimensions (care, management, teaching and research) that allow visualization of the four intrinsic functions of midwives, in which the interventions and activities are incorporated using our own language, based on NIC taxonomy, which subsequently obtained construct validity by the midwives of this study.

The existing need among midwives to measure and quantify the workload they bear associated with real NIC carried out in birth units is confirmed. These interventions are the most reliable indicator to determine the proportion of midwifery staff needed and consider the proposed scale as a relevant management tool when associating midwives’ human resources with pregnant women’s real demands and care needs to improve mother-child’s quality of care and safety.

This study is part of a broader research project, a doctoral thesis, which continued with the real multicenter application, in three public hospitals of the designed scale to carry out its complete validity. The use of this tool will guarantee effective work organization within the delivery service, as it will contribute to guaranteeing adequate, timely and quality healthcare.

ACKNOWLEDGMENT

We would like to thank all the midwives who have participated in this study, putting part of their time at the service of science, in addition to publicly recognizing the facilities provided by both the HUVA delivery service management and professionals (Murcia, Spain).

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NOTES

  • ORIGIN OF THE ARTICLE

    Article extracted from the thesis - Diseño, validación y aplicación multicéntrica de una escala de medición de cargas de trabajo de matronas, basadas en intervenciones NIC, para unidades de paritorio, presented to the Doctoral Program of the Health Science of Universidad de Murcia, Spain, 2023.
  • APPROVAL OF ETHICS COMMITTEE IN RESEARCH

    Approved by the HUVA Research Ethics Committee, Murcia, Spain, with internal code 2021-1-5-HCUVA-TD. Assessed protocol version: 10.0.04/02/2021.
  • TRANSLATED BY

    Letícia Belasco

Edited by

EDITORS

Associated Editors: Jaime Alonso Caravaca-Morera, Ana Izabel Jatobá de Souza Editor-in-chief: Elisiane Lorenzini

Publication Dates

  • Publication in this collection
    29 Apr 2024
  • Date of issue
    2024

History

  • Received
    30 May 2023
  • Accepted
    29 Nov 2023
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