This article is part of an empirical study about changes in health work due to the introduction of new technologies. The study uses an interdisciplinary approach and the theoretical referential orienting the research has as bases the concepts of productive restructuring, competency and subjectivity. Focusing on the organization of the services and on the demands for further qualifications for secondary level workers, the research analyses the relation human being-work from the perspective of technological changes, work competences, autonomy, communication and language. The results indicate some trends in the health work process that point to the technologizing of care, to teamwork, and to the need for professional development and for a restructuring of the work in this area. Among the challenges that need to be faced, we emphasize the valorization of both work and worker, the incorporation of the concept of competency, the recognition of subjective relationships and the communication process.
human resources; health; technology; competency; subjectivity
