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Competitive intelligence and Internet: a process optimized by intelligent agents - a partial study of case

This is a proposal for a competitive intelligence activity through the Internet, in order to make possible the use of intelligent agents in the monitoring of information sources available in the network. The present project has already been developed up to the mapping of sources of strategic information found in the Internet, working with the possibility of applying it to any organization. The project's empirical reference was an organization located in Minas Gerais (a State of Brazil), which works with consulting and services on documentation and. information management.

competitive intelligence; organizational strategy; small and medium-size enterprises (SME); Internet; intelligent agents


Pontifícia Universidade Católica de Campinas Núcleo de Editoração SBI - Campus II - Av. John Boyd Dunlop, s/n. - Prédio de Odontologia, Jd. Ipaussurama - 13059-900 - Campinas - SP, Tel.: +55 19 3343-6875 - Campinas - SP - Brazil
E-mail: transinfo@puc-campinas.edu.br