This paper presents results of research that aims at assessing the possible impacts of the asymmetry of information in the performance of strategists and decision-makers in tax revision procedure of electric energy adopted by the Agência Nacional de Energia Elétrica (ANEEL). The study conducted from the perspective of the Strategic Knowledge Management. Analysis focus on the design of some aspects of the organizational frame and it aims at better understanding the environment within which the state-problem is experimented. It was made description of the legal competences, decision- making model, organizational structure and other relevant factors in relation to procedure for revising the subject. Methodology comprises questionnaires applied to people involved to formulate and propose revision and to the Collegiate Directors strategists and decision-makers. Results pointed out inadequacies and inconsistencies in some methods adopted to minimize the asymmetry of information. It was observed that the Agency has not considered some of the systemic factors of Strategic Knowledge Management, while other factors are fairly developed. It was noted that there is the need for development and maintenance of expertise. It is proposed implementation of actions in order to develop and maintain expertise as a means to combat the asymmetry of information.
asymmetry of information; regulation; strategic knowledge management; regulatory agency