Abstract:
This paper aimed to empirically validate a multidimensional measurement model for the Nature-Based Tourism Destination Image - NBDI, including the cognitive, affective, and conative components, present in the construct of variables tested by Chaves and Anjos, (2022). The validation of the NBDI measurement model relied on a non-probability quota-based sample consisting of 592 international tourists who visited the Legal Amazon destination. The results pointed out that the NBDI can be measured by a three-dimensional construct of 3rd Order, where the image components presented a positive influence in the formation of the overall image, being the affective component of greater influence, followed by the cognitive and conative, presenting convergent and discriminant validity. The study contributes to the theoretical discussions about NBDI, offering a multidimensional scale with reliable psychometric property and validated with 57 variables, scarce subjects in the scientific literature, as well as, in the marketing strategies of public and private institutions.
Keywords:
Destination Image; Nature-Based Destination; Image Measurement; Psychometric Models; Recommendation: Revisiting; WOM/eWOM
Resumo:
Este artigo teve como objetivo validar empiricamente um modelo de mensuração multidimensional da Imagem de Destino Baseado na Natureza - IDBN, incluindo os componentes cognitivo, afetivo e conativo, presentes no construto das variáveis testadas por Chaves e Anjos, (2022). A validação do modelo de mensuração do IDBN contou com uma amostra não probabilística baseada em cotas composta por 592 turistas internacionais que visitaram o destino Amazônia Legal. Os resultados apontaram que o IDBN pode ser medido por um construto tridimensional de 3ª Ordem, onde os componentes da imagem apresentaram influência positiva na formação da imagem global, sendo o componente afetivo de maior influência, seguido pelo cognitivo e conativo, apresentando validade convergente e discriminante. O estudo contribui para as discussões teóricas sobre a IDBN, oferecendo uma escala multidimensional com propriedade psicométrica confiável e validada com 57 variáveis, assuntos escassos na literatura científica, bem como, nas estratégias de marketing de instituições públicas e privadas.
Palavras-chave:
Imagem de Destino; Destino Baseado na Natureza; Medição de Imagem; Modelos Psicométricos; Recomendação: Revisitação; WOM/eWOM
Resumen:
Este artículo tuvo como objetivo validar empíricamente un modelo de medición multidimensional de la Imagen de Destino Basada en la Naturaleza - IDBN, incluyendo los componentes cognitivo, afectivo y conativo, presentes en el constructo de las variables testadas por Chaves y Anjos, (2022). La validación del modelo de medición del IDBN se basó en una muestra no probabilística basada en cuotas compuestas por 592 turistas internacionales que visitaron el destino Amazonía Legal. Los resultados mostraron que la IDBN puede ser medida mediante un constructo tridimensional de tercer orden, donde los componentes de la imagen tuvieron una influencia positiva en la formación de la imagen global, siendo el componente afectivo el de mayor influencia, seguido por el cognitivo y el conativo. componentes, con validez convergente y discriminante. El estudio contribuye a las discusiones teóricas sobre la IDBN, ofreciendo una escala multidimensional con propiedad psicométrica confiable y validada con 57 variables, temas escasos en la literatura científica, así como en las estrategias de marketing de instituciones públicas y privadas.
Palabras clave:
Imagen de Destino; Destino Basado en la Naturaleza; Medición de Imagen; Modelos Psicométricos; Recomendación: Revitación; WOM/eWOM
INTRODUCTION
Destination image plays an important role in decision making by influencing destination choice (Chi & Qu, 2008Chi, C. G. Q., & Qu, H. (2008). Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach. Tourism Management , 29(4), 624-636. https://doi.org/10.1016/j.tourman.2007.06.007
https://doi.org/10.1016/j.tourman.2007.0...
; Gartner, 1989Gartner, W. C. (1989). Tourism image: attribute measurement of state tourism products using multidimensional scaling techniques. Journal of Travel Research , 28(2), 16-20. https://doi.org/10.1177/004728758902800205
https://doi.org/10.1177/0047287589028002...
; Yen & Croy, 2016Yen, C. H., & Croy, W. G. (2016). Film tourism: celebrity involvement, celebrity worship and destination image. Current Issues in Tourism , 19(10), 1027-1044. https://doi.org/10.1080/13683500.2013.816270
https://doi.org/10.1080/13683500.2013.81...
). The better the image of a destination, the greater the influence on the tourism decision (Chon, 1990Chon, K. (1990). The role of destination image in tourism: A review and discussion. The Tourist Review, 45(2), 2-9. https://doi.org/10.1108/eb058040
https://doi.org/10.1108/eb058040...
; Fakeye & Crompton, 1991Fakeye, P. C., & Crompton, J. L. (1991). Image Differences between Prospective, First-Time, and Repeat Visitors to the Lower Rio Grande Valley. Journal of Travel Research , 30(2), 10-16. https://doi.org/10.1177/004728759103000202
https://doi.org/10.1177/0047287591030002...
). Moreover, the positive image built after the visit can influence new visits to the destination, as well as result in positive word of mouth (WOM) or recommendation to acquaintances and relatives, influencing new visitors to the destination (Potwarka & Banyai, 2016Potwarka, L. R., & Banyai, M. (2016). Autonomous Agents and Destination Image Formation of an Olympic Host City: The Case of Sochi 2014. Journal of Hospitality Marketing and Management, 25(2), 238-258. https://doi.org/10.1080/19368623.2014.1002146
https://doi.org/10.1080/19368623.2014.10...
; Wang, 2017Wang, H. Y. (2017). Determinants hindering the intention of tourists to visit disaster-hit destinations. Current Issues in Tourism , 20(5), 459-479. https://doi.org/10.1080/13683500.2015.1062471
https://doi.org/10.1080/13683500.2015.10...
). Given this, building a favorable image has been one of the main efforts of researchers, being pointed out as the main element for competitiveness among destinations (Camprubí et al., 2009Camprubí, R., Guía Julve, J., & Comas, J. (2009). La formación de la imagen turística inducida: un modelo conceptual. PASOS Revista de Turismo y Patrimonio Cultural, 7(2), 255-270. https://doi.org/10.25145/j.pasos.2009.07.017
https://doi.org/10.25145/j.pasos.2009.07...
).
The formation of the image of a destination is usually complex because it involves the understanding from the point of view of several areas of knowledge, by the quantity of attributes present in the image of a destination and by the innumerable affective and/or rational impressions that vary according to the subjectivity of each individual, characterizing the relativistic formation process, factors that make both its formation and its measurement difficult (Baloglu & McCleary, 1999Baloglu, S., & McCleary, K. W. (1999). A model of destination image formation. Annals of Tourism Research, 26(4), 868-897. https://doi.org/10.1016/S0160-7383(99)00030-4
https://doi.org/10.1016/S0160-7383(99)00...
; Gallarza et al., 2002Gallarza, M. G., Saura, I. G., & García, H. C. (2002). Destination image: Towards a conceptual framework. Annals of Tourism Research , 29(1), 56-78. https://doi.org/10.1016/S0160-7383(01)00031-7
https://doi.org/10.1016/S0160-7383(01)00...
).
The decision of a tourist is closely related to the interest in the various attributes that a destination can offer, the more attractive are the attributes of a destination the more competitive and popular the destination will be (Santos Silva et al., 2016Santos Silva, M. M., Albayrak, T., Caber, M., & Moutinho, L. (2016). Key destination attributes of behavioural intention: An application of neural networks. European Journal of Tourism Research, 14, 16-28.). Therefore, identifying the attributes that a destination can offer, understanding how they are perceived and felt by the tourist and their participation in the construction of a destination image, have always been situations pointed out by the literature as an important tool for tourism planning (Baloglu & McCleary, 1999Baloglu, S., & McCleary, K. W. (1999). A model of destination image formation. Annals of Tourism Research, 26(4), 868-897. https://doi.org/10.1016/S0160-7383(99)00030-4
https://doi.org/10.1016/S0160-7383(99)00...
; C. M. Echtner et al., 2003Echtner, C. M., Echtner, C., & Ritchie, M. B. (2003). O Significado e Destino Imagem. 14(1), 37-48.; C. Echtner & Ritchie, 1991Echtner, C., & Ritchie, J. (1991). The meaning and measurement of destination image. Journal of Tourism Studies, 2(2), 2-12.; Gartner, 1989Gartner, W. C. (1989). Tourism image: attribute measurement of state tourism products using multidimensional scaling techniques. Journal of Travel Research , 28(2), 16-20. https://doi.org/10.1177/004728758902800205
https://doi.org/10.1177/0047287589028002...
; Leiper, 1990Leiper, N. (1990). TOURIST. 17, 367-384.).
Nature-Based Tourism - NBT, has represented a strong trend in the current tourism movement, being pointed out as relevant to the growth of tourism (Brumatti, 2014Brumatti, P. N. M. (2014). Sociedade, cultura e natureza: influências do ambientalismo no desenvolvimento do ecoturismo. Caderno Virtual de Turismo, 14(3).; Hall et al., 2009Hall, C. M., Müller, D. K., & Saarinen, J. (2009). Changement climatique, authenticité et marketing des régions nordiques: Conséquences sur le tourisme finlandais et la «plus grande marque au monde» ou «Les changements climatiques finiront-ils par tuer le père Noël?». Téoros, 28(1), 70-79. https://doi.org/10.7202/1024838ar
https://doi.org/10.7202/1024838ar...
; Marzuki et al., 2014Marzuki, A., Rofe, M., & Hashim, N. A. M. (2014). Disputes on nature-based tourism development in northern peninsular Malaysia. Tourism Analysis, 19(4), 525-530. https://doi.org/10.3727/108354214X14090817031314
https://doi.org/10.3727/108354214X140908...
). The search for leisure activities in natural environments that allow direct contact with nature has been growing, increasing the tourist demand for nature-based destinations. Being considered one of the types of tourism that contributes more, in relation to other types of tourism in tourism development, granting substantial benefits to the economy (Hall & Boyd, 2005Hall, C. M., & Boyd, S. (2005). Nature-based Tourism in Peripheral Areas: Development or Disaster? (Vol. 3, Issue 3, pp. 408-416).; Mehmetoglu, 2007Mehmetoglu, M. (2007). Typologising nature-based tourists by activity - Theoretical and practical implications. Tourism Management , 28(3), 651-660. https://doi.org/10.1016/j.tourman.2006.02.006
https://doi.org/10.1016/j.tourman.2006.0...
; Newsome et al., 2002Newsome, D., Moore, S. A., & Dowling, R. K. (2002). Natural AreaTourism: Ecology, Impacts and Management. Natural AreaTourism , 72-77. https://doi.org/10.21832/9781845413835
https://doi.org/10.21832/9781845413835...
).
With an eye on this growth True Luxury Travel (2018), analyzed the countries that offer the best conditions for tourism related to wild nature for travelers seeking to experience natural beauty and get in touch with wild animals and plants, Brazil, alongside the United States and Venezuela, appear at the top of the ranking. According to EMBRATUR (2018EMBRATUR. (2018). 2018: natureza é principal atrativo de destinos-tendência no Brasil.), interest in nature tourism, sun and beach, as well as sustainable tourism and ecotourism, are on the rise, pointing to a strong market trend that will benefit Brazil, with a 27.3% growth for nature tourism, showing it to be one of the main travel motivations for Brazil. Moreover, Brazil was considered by the World Economic Forum, the number 1 in natural attractions in the competitiveness ranking, which demonstrates the need to enhance the development actions of Brazilian destinations (Word Economic Forum, 2019Word Economic Forum. (2019). Travel and Tourism Competitiveness Report.).
Another situation that brought tourists closer to natural environments are the incidents caused by the Corona Virus pandemic situation, which has greatly affected national and international tourism. According to Medina, et al. (2021), the post-pandemic or post-vaccine scenario will tend to “popularize the term isolation tourism”, in search of places that promote isolation and, above all, “hotels surrounded by nature” (p.48). Still according to the author, the need for isolation and the recognition of collective responsibility towards the environment, has aroused an interest in nature tourism, tending more and more to the search for outdoor activities, related to sustainable tourism, ecotourism and adventure tourism. Allied to this, and according to Forbes (2022) wellness tourism, which has a direct connection with natural environments, will have an annual growth rate of 21% from 2020 to 2025, according to a December report 2021 of Global Wellness.
This possibility of approaching nature, being considered an ideal place to establish tourist visits and the increase in demand for these environments, provides the opportunity for the development of a range of services and activities that have integrated with the NBT that, stimulated by economic growth and increased competition, encourage managers to be increasingly competitive in order to improve strategies that promote a positive image for the tourist, in order to attract old and new tourists and visitors to their destinations.
Therefore, this paper aims to empirically validate, through psychometric properties, a multidimensional measurement model for the Image of Nature-Based Tourism Destinations - NBDI. The validation of the proposed model was based on the construct of variables on the NBDI, tested by Chaves and Anjos (2022Chaves, P. C. P. R. & Anjos, A. F (2022, "no prelo").), which includes the three components, affective, cognitive and conative.
LITERATURE REVIEW
Nature-Based Tourism
The interest in Nature-Based Tourism (NBT) has been increasing every year, representing a very attractive niche market (Hall et al., 2009Hall, C. M., Müller, D. K., & Saarinen, J. (2009). Changement climatique, authenticité et marketing des régions nordiques: Conséquences sur le tourisme finlandais et la «plus grande marque au monde» ou «Les changements climatiques finiront-ils par tuer le père Noël?». Téoros, 28(1), 70-79. https://doi.org/10.7202/1024838ar
https://doi.org/10.7202/1024838ar...
; Marzuki et al., 2014Marzuki, A., Rofe, M., & Hashim, N. A. M. (2014). Disputes on nature-based tourism development in northern peninsular Malaysia. Tourism Analysis, 19(4), 525-530. https://doi.org/10.3727/108354214X14090817031314
https://doi.org/10.3727/108354214X140908...
), its growth has been pointed out as relevant for tourism growth (Blanco, 2011Blanco, E. (2011). A social-ecological approach to voluntary environmental initiatives: The case of nature-based tourism. Policy Sciences, 44(1), 35-52. https://doi.org/10.1007/s11077-010-9121-3
https://doi.org/10.1007/s11077-010-9121-...
) in some moments, pointed out as being larger than tourism in general (Hall & Boyd, 2005Hall, C. M., & Boyd, S. (2005). Nature-based Tourism in Peripheral Areas: Development or Disaster? (Vol. 3, Issue 3, pp. 408-416).; Mehmetoglu, 2007Mehmetoglu, M. (2007). Typologising nature-based tourists by activity - Theoretical and practical implications. Tourism Management , 28(3), 651-660. https://doi.org/10.1016/j.tourman.2006.02.006
https://doi.org/10.1016/j.tourman.2006.0...
; Newsome et al., 2002Newsome, D., Moore, S. A., & Dowling, R. K. (2002). Natural AreaTourism: Ecology, Impacts and Management. Natural AreaTourism , 72-77. https://doi.org/10.21832/9781845413835
https://doi.org/10.21832/9781845413835...
).
According to the literature, NBT can be broadly defined, where its main characteristic is mainly linked to tourism practices carried out in natural environments, (Hall et al., 2009Hall, C. M., Müller, D. K., & Saarinen, J. (2009). Changement climatique, authenticité et marketing des régions nordiques: Conséquences sur le tourisme finlandais et la «plus grande marque au monde» ou «Les changements climatiques finiront-ils par tuer le père Noël?». Téoros, 28(1), 70-79. https://doi.org/10.7202/1024838ar
https://doi.org/10.7202/1024838ar...
; Lundmark & Müller, 2010Lundmark, L., & Müller, D. K. (2010). The supply of nature-based tourism activities in Sweden. Tourism, 58(4), 379-393.; Newsome et al., 2002Newsome, D., Moore, S. A., & Dowling, R. K. (2002). Natural AreaTourism: Ecology, Impacts and Management. Natural AreaTourism , 72-77. https://doi.org/10.21832/9781845413835
https://doi.org/10.21832/9781845413835...
; Taczanowska et al., 2019Taczanowska, K., González, L. M., García-Massó, X., Zieba, A., Brandenburg, C., Muhar, A., Pellicer-Chenoll, M., & Toca-Herrera, J. L. (2019). Nature-based tourism or mass tourism in nature? Segmentation of mountain protected area visitors using self-organizing maps (SOM). Sustainability (Switzerland), 11(5). https://doi.org/10.3390/su11051314
https://doi.org/10.3390/su11051314...
), including activities related to bird watching, hiking, fishing, boating, skiing activities, among other outdoor activities (Weaver et al., 1999Weaver, D., Faulkner, B., & Lawton, L. (1999). Nature-based tourism in Australia and beyond: A preliminary investigation in David Weaver, 1956. 30.). It can also include observation of cultural manifestations that may be part of the place visited, or that according to Notzke (1999Notzke, C. (1999). Indigenous tourism development in the artic. Annals of Tourism Research , 26(1), 55-76. https://doi.org/10.3727/108354209788970117
https://doi.org/10.3727/1083542097889701...
) the social structure, culture and community life is directly linked to the natural environment (J. Chen et al., 2014Chen, J., Tang, D., & Wang, J. (2014). A Comprehensive Cost Analysis on New System Structure for Nature-Based Tourism Destination: Perspective of Front and Back Stage Decoupling. Asia Pacific Journal of Tourism Research, 19(11), 1345-1358. https://doi.org/10.1080/10941665.2013.852118
https://doi.org/10.1080/10941665.2013.85...
; Marzuki et al., 2014Marzuki, A., Rofe, M., & Hashim, N. A. M. (2014). Disputes on nature-based tourism development in northern peninsular Malaysia. Tourism Analysis, 19(4), 525-530. https://doi.org/10.3727/108354214X14090817031314
https://doi.org/10.3727/108354214X140908...
). It can also include activities linked to some segments such as ecotourism, adventure tourism, extractive tourism, wildlife tourism (J. Chen et al., 2014Chen, J., Tang, D., & Wang, J. (2014). A Comprehensive Cost Analysis on New System Structure for Nature-Based Tourism Destination: Perspective of Front and Back Stage Decoupling. Asia Pacific Journal of Tourism Research, 19(11), 1345-1358. https://doi.org/10.1080/10941665.2013.852118
https://doi.org/10.1080/10941665.2013.85...
).
NBT, despite being associated with natural environments, does not require protected areas and neither carries in its definition issues related to environmental conservation, sustainability, environmental education, or even, a direct link with ecotourism that is aligned with environmentally friendly tourism. However the simple fact of being connected to these natural environments through the involvement of recreation and leisure activities refers to the subjectivity of appreciation and care for this environment (Lundmark & Müller, 2010Lundmark, L., & Müller, D. K. (2010). The supply of nature-based tourism activities in Sweden. Tourism, 58(4), 379-393.; Machnik Aleksandra, 2013Machnik, Aleksandra. (2013). Nature-based tourism as an introduction to ecotourism experience - a new approach . Journal of Tourism Challenges and Trends, 1(1), 75-95.; Weaver et al., 1999Weaver, D., Faulkner, B., & Lawton, L. (1999). Nature-based tourism in Australia and beyond: A preliminary investigation in David Weaver, 1956. 30.).
Weaver, et al. (1999Weaver, D., Faulkner, B., & Lawton, L. (1999). Nature-based tourism in Australia and beyond: A preliminary investigation in David Weaver, 1956. 30.), points out that in NBT can occur both mass tourism or alternative, stating that, it will be the studies and circumstances found, within each destination, that will determine whether the NBT is an example of sustainable or unsustainable tourism, indicating the development model that best suits each situation.
According to Chaves and Anjos (2022Chaves, P. C. P. R. & Anjos, A. F (2022, "no prelo").) who conducted a survey in the EBSCO base, between the periods from 2000 to 2020, analyzing 78 articles, there is an effort in trying to list possible forms, types or activities related to NBT. However, none of the analyzed works proposed to gather in a broad and systematic way such possible forms, this had also already been pointed out by Weaver, et al. (1999Weaver, D., Faulkner, B., & Lawton, L. (1999). Nature-based tourism in Australia and beyond: A preliminary investigation in David Weaver, 1956. 30.), who verified a preliminary classification related to the parameters under natural environments and belonging to a resource structure in relation to the NBT in Australia, being the first to present a universal taxonomy about the NBT, with 6 categories that subdivide 67 activities related to the NBT in Australia.
With the intention of validating an NBDI measurement model, the construct of variables tested by Chaves and Anjos (2022Chaves, P. C. P. R. & Anjos, A. F (2022, "no prelo").) was used. This construct initially had 99 variables, 77-cognitive, 13-affective and 9-conative, all built on the basis of 36 theorists on destination image with some kind of relationship with natural environments, and resulted in 57 variables, 4 -cognitive, 10-affective and 7-conative, after the construct has been tested.
Measuring the Image of Destination
The process of measuring the image goes through the understanding that the image of a destination is built in a relativistic way, i.e., the affective or rational impressions about a particular destination can be numerous, varying according to the subjectivity of each individual (Gallarza et al., 2002Gallarza, M. G., Saura, I. G., & García, H. C. (2002). Destination image: Towards a conceptual framework. Annals of Tourism Research , 29(1), 56-78. https://doi.org/10.1016/S0160-7383(01)00031-7
https://doi.org/10.1016/S0160-7383(01)00...
). Each subject understands the destination in various ways, identifying how they can satisfy their needs and desires, which are also varied. Leiper (1990Leiper, N. (1990). TOURIST. 17, 367-384.), points out that the attraction to a destination is motivated by the possible satisfaction of needs and desires that a tourist has in relation to a destination, however, points out that a single need can result in several motivations, in which, a single desire can be the result of numerous needs.
Understanding why people travel and what are the main reasons that influence the choice of a destination becomes an important tool for tourism planning. The classical literature points out that there is a need to identify the resources that a destination can offer, considered destination attributes, such as natural attractions, food, facilities, accessibility, infrastructure, among others, and understand how such attributes are perceived and felt by the tourist and what is their participation in the construction of a destination image, being the attributes closely linked to the tourist decision (Baloglu & McCleary, 1999Baloglu, S., & McCleary, K. W. (1999). A model of destination image formation. Annals of Tourism Research, 26(4), 868-897. https://doi.org/10.1016/S0160-7383(99)00030-4
https://doi.org/10.1016/S0160-7383(99)00...
; C. Echtner & Ritchie, 1991Echtner, C., & Ritchie, J. (1991). The meaning and measurement of destination image. Journal of Tourism Studies, 2(2), 2-12.; Fakeye & Crompton, 1991Fakeye, P. C., & Crompton, J. L. (1991). Image Differences between Prospective, First-Time, and Repeat Visitors to the Lower Rio Grande Valley. Journal of Travel Research , 30(2), 10-16. https://doi.org/10.1177/004728759103000202
https://doi.org/10.1177/0047287591030002...
; Gartner, 1989Gartner, W. C. (1989). Tourism image: attribute measurement of state tourism products using multidimensional scaling techniques. Journal of Travel Research , 28(2), 16-20. https://doi.org/10.1177/004728758902800205
https://doi.org/10.1177/0047287589028002...
; Leiper, 1990Leiper, N. (1990). TOURIST. 17, 367-384.; Milman & Pizam, 1995Milman, A., & Pizam, A. (1995). The Role of Awareness and Familiarity with a Destination: The Central Florida Case.; Santos Silva et al., 2016Santos Silva, M. M., Albayrak, T., Caber, M., & Moutinho, L. (2016). Key destination attributes of behavioural intention: An application of neural networks. European Journal of Tourism Research, 14, 16-28.). Attribute performance has also been noted as an influencer on satisfaction, perceived value, quality, and revisit and recommendation behavioral intentions (Bigné et al., 2001Bigné, J. E., Sánchez, M. I., & Sánchez, J. (2001). Tourism image, evaluation variables and after purhase behaviour: Inter-relationship. Tourism Management, 22(6), 607-616. https://doi.org/10.1016/S0261-5177(01)00035-8
https://doi.org/10.1016/S0261-5177(01)00...
; C. F. Chen & Tsai, 2007Chen, C. F., & Tsai, D. C. (2007). How destination image and evaluative factors affect behavioral intentions? Tourism Management , 28(4), 1115-1122. https://doi.org/10.1016/j.tourman.2006.07.007
https://doi.org/10.1016/j.tourman.2006.0...
; Santos Silva et al., 2016Santos Silva, M. M., Albayrak, T., Caber, M., & Moutinho, L. (2016). Key destination attributes of behavioural intention: An application of neural networks. European Journal of Tourism Research, 14, 16-28.).
The measurement of the destination image is a costly process for comprising a series of challenges, mainly by the multiplicity attributed to the image, being the focus of studies, leading the authors to consider in their constructs several attributes, components and dimensions capable of apprehending the range of evaluations perceived by tourists (Baloglu & Brinberg, 1997Baloglu, S., & Brinberg, D. (1997). Affective images of tourism destinations. Journal of Travel Research, 35(4), 11-15. https://doi.org/10.1177/004728759703500402
https://doi.org/10.1177/0047287597035004...
; Gallarza et al., 2002Gallarza, M. G., Saura, I. G., & García, H. C. (2002). Destination image: Towards a conceptual framework. Annals of Tourism Research , 29(1), 56-78. https://doi.org/10.1016/S0160-7383(01)00031-7
https://doi.org/10.1016/S0160-7383(01)00...
). This has led to many variations in relation to the scales used, resulting in a disagreement about the measurement of image, suggesting that there is still room for new proposals, more complete and efficient, that contribute to the advances in relation to universal models of image measurement (Anjos et al., 2017Anjos, F. A. dos, Pereira, M. de L., & Tennenberg, F. F. P. Von. (2017). Evaluation of the image of a coastal tourism destination in Brazil. International Journal of Tourism Cities, 3(4), 324-338. https://doi.org/10.1108/IJTC-09-2016-0032
https://doi.org/10.1108/IJTC-09-2016-003...
; Nghiêm-Phú, 2014Nghiêm-Phú, B. (2014). A review of destination image studies from 2008 to 2012. In European Journal of Tourism Research (Vol. 8, Issue 1).; Pereira, 2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.; Stylidis et al., 2017Stylidis, D., Shani, A., & Belhassen, Y. (2017). Testing an integrated destination image model across residents and tourists. Tourism Management , 58, 184-195. https://doi.org/10.1016/j.tourman.2016.10.014
https://doi.org/10.1016/j.tourman.2016.1...
).
Gartner (1994Gartner, W. C. (1994). Image Formation Process. Journal of Travel & Tourism Marketing, 2(2-3), 191-216. https://doi.org/10.1300/J073v02n02_12
https://doi.org/10.1300/J073v02n02_12...
), in his three-dimensional model referring to the basic dimensions of image, which comprise the cognitive, affective and conative components, points out that, although they can be analyzed in isolation, they are hierarchically interrelated, and this relationship results in the interest and attitude to acquire a particular travel destination.
Part of the trips, due to the absence of experience, are based on the perception of a particular destination than in the reality experienced, what one wants to find in a destination is pointed out as the most relevant in the choice Gartner (1994Gartner, W. C. (1994). Image Formation Process. Journal of Travel & Tourism Marketing, 2(2-3), 191-216. https://doi.org/10.1300/J073v02n02_12
https://doi.org/10.1300/J073v02n02_12...
). Such perception is related to cognitive components because they are linked to the perception about the physical characteristics of the destination, or attributes, considered by the authors Kesic and Pavlic (2011Kesić, T., Professor, P. D., Pavlić, I., & Assistant Professor, P. D. (2011). TOURISM DESTINATION IMAGE FORMATION-THE CASE OF DUBROVNIK, CROATIA FORMIRANJE IMIDŽA TURISTIČKE DESTINACIJE-PRIMJER DUBROVNIKA, HRVATSKA. In Ivana Pavlić: Vol. XXIII (Issue 1). Sveučilište u Zagrebu, Ekonomski fakultet Zagreb.) rational interpretations.
The literature has already confirmed that the cognitive component is formed through observable sub-dimensions, and should be analyzed in an isolated way, but grouping by factors will occur, being considered multidimensional, mainly by the heterogeneity of the attributes (Baloglu & McCleary, 1999Baloglu, S., & McCleary, K. W. (1999). A model of destination image formation. Annals of Tourism Research, 26(4), 868-897. https://doi.org/10.1016/S0160-7383(99)00030-4
https://doi.org/10.1016/S0160-7383(99)00...
; Keown et al., 1984Keown, C., Jacobs, L., & Worthley, R. (1984). American tourists’ perception of retail stores in 12 selected countries. Journal of Travel Research , 22(3), 26-30. https://doi.org/10.1177/004728758402200303
https://doi.org/10.1177/0047287584022003...
; Pereira, 2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.; Rodríguez Molina et al., 2013Rodríguez Molina, M. Á., Frías-Jamilena, D. M., & Castañeda-García, J. A. (2013). The moderating role of past experience in the formation of a tourist destination’s image and in tourists’ behavioural intentions. Current Issues in Tourism , 16(2), 107-127. https://doi.org/10.1080/13683500.2012.665045
https://doi.org/10.1080/13683500.2012.66...
).
The affective component is related to emotions, representing the feelings a tourist has for a destination, or their evaluations about it (Baloglu & Brinberg, 1997Baloglu, S., & Brinberg, D. (1997). Affective images of tourism destinations. Journal of Travel Research, 35(4), 11-15. https://doi.org/10.1177/004728759703500402
https://doi.org/10.1177/0047287597035004...
; Hallmann et al., 2015Hallmann, K., Zehrer, A., & Müller, S. (2015). Perceived Destination Image: An Image Model for a Winter Sports Destination and Its Effect on Intention to Revisit. Journal of Travel Research , 54(1), 94-106. https://doi.org/10.1177/0047287513513161
https://doi.org/10.1177/0047287513513161...
; Stylos et al., 2017Stylos, N., Bellou, V., Andronikidis, A., & Vassiliadis, C. A. (2017). SLinking the dots among destination images, place attachment, and revisit intentions: A study among British and Russian tourists. University of Bristol, 15-29.). Considered irrational interpretations, because they are related to the intangible aspects of the destination, and of great relevance because, they measure the emotional responses of destinations (Kesic and Pavlic, 2011Kesić, T., Professor, P. D., Pavlić, I., & Assistant Professor, P. D. (2011). TOURISM DESTINATION IMAGE FORMATION-THE CASE OF DUBROVNIK, CROATIA FORMIRANJE IMIDŽA TURISTIČKE DESTINACIJE-PRIMJER DUBROVNIKA, HRVATSKA. In Ivana Pavlić: Vol. XXIII (Issue 1). Sveučilište u Zagrebu, Ekonomski fakultet Zagreb.).
There is an agreement on the importance of these two components in the studies of the basic dimensions of image (Baloglu & McCleary, 1999Baloglu, S., & McCleary, K. W. (1999). A model of destination image formation. Annals of Tourism Research, 26(4), 868-897. https://doi.org/10.1016/S0160-7383(99)00030-4
https://doi.org/10.1016/S0160-7383(99)00...
), this is due to the fact that the isolated measurement of the cognitive component does not include the emotional issues of the tourist (S. K. Kim et al., 2016Kim, S. K., Park, J. A., & Kim, W. (2016). The Mediating Effect of Destination Image on the Relationship Between Spectator Satisfaction and Behavioral Intentions at an International Sporting Event. Asia Pacific Journal of Tourism Research , 21(3), 273-292. https://doi.org/10.1080/10941665.2015.1048262
https://doi.org/10.1080/10941665.2015.10...
). Crompton (1979Crompton, J. L. (1979). MOTIVATIONS FOR PLEASURE VACATION. Annals of Tourism Research , December, 1-8.) highlights the importance of measuring the affective component in addition to the cognitive, in order to know how the individual feels in relation to the cognitive attributes of the image. Image should be understood as a second-order construct, formed by the affective (first order) and cognitive (second-order) component (Apostolopoulou & Papadimitriou, 2015Apostolopoulou, A., & Papadimitriou, D. (2015). The role of destination personality in predicting tourist behaviour: implications for branding mid-sized urban destinations. Current Issues in Tourism, 18(12), 1132-1151. https://doi.org/10.1080/13683500.2013.878319
https://doi.org/10.1080/13683500.2013.87...
; Baloglu & McCleary, 1999Baloglu, S., & McCleary, K. W. (1999). A model of destination image formation. Annals of Tourism Research, 26(4), 868-897. https://doi.org/10.1016/S0160-7383(99)00030-4
https://doi.org/10.1016/S0160-7383(99)00...
; Mikulić & Ryan, 2018Mikulić, J., & Ryan, C. (2018). Reflective versus formative confusion in SEM based tourism research: A critical comment. Tourism Management , 68(March 2017), 465-469. https://doi.org/10.1016/j.tourman.2018.05.002
https://doi.org/10.1016/j.tourman.2018.0...
; Pereira, 2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.).
Mikulic and Rayan's (2018Mikulić, J., & Ryan, C. (2018). Reflective versus formative confusion in SEM based tourism research: A critical comment. Tourism Management , 68(March 2017), 465-469. https://doi.org/10.1016/j.tourman.2018.05.002
https://doi.org/10.1016/j.tourman.2018.0...
) studies, among 66 articles analyzed, to verify the studies that used reflective constructs to measure destination image, only 16 articles presented first- and second-order measurement scales, which demonstrates incipiency among convergent validation in 3rd-order models.
The third basic component of the image, evidenced in the three-dimensional model of Gartner (1994Gartner, W. C. (1994). Image Formation Process. Journal of Travel & Tourism Marketing, 2(2-3), 191-216. https://doi.org/10.1300/J073v02n02_12
https://doi.org/10.1300/J073v02n02_12...
) is the conative, in which, the hierarchical interrelation between the three components (cognitive, affective and conative), form the overall image. This component is compared or is equivalent to behavior in that it is considered an action component, representing the likelihood of visiting a destination (Pike & Ryan, 2004Pike, S., & Ryan, C. (2004). Destination positioning analysis through a comparison of cognitive, affective, and conative perceptions. Journal of Travel Research , 42(4), 333-342. https://doi.org/10.1177/0047287504263029
https://doi.org/10.1177/0047287504263029...
). Being an interactive system that includes, thought, opinions, feelings and purchase intentions of the destination (Tasci et al., 2007Tasci, A. D. A., Gartner, W. C., & Tamer Cavusgil, S. (2007). Conceptualization and Operationalization of Destination Image. Journal of Hospitality and Tourism Research , 31(2), 194-223. https://doi.org/10.1177/1096348006297290
https://doi.org/10.1177/1096348006297290...
), representing the result of cognitive and affective information (King et al., 2015King, C., Chen, N., & Funk, D. C. (2015). Exploring Destination Image Decay: A Study of Sport Tourists’ Destination Image Change after Event Participation. Journal of Hospitality and Tourism Research, 39(1), 3-31. https://doi.org/10.1177/1096348012461547
https://doi.org/10.1177/1096348012461547...
).
For a long time, the conative component has been neglected, as scholars considered there to be a direct relationship with the behavioral intention of revisiting, WOM, recommending, and loyalty. However, recently the conative component has been observed to be distinct from behavioral intentions, being a predecessor to the behavioral attitudes of revisiting or recommending (Pereira, 2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.; Stylos et al., 2016Stylos, N., Vassiliadis, C. A., Bellou, V., & Andronikidis, A. (2016). Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination. Tourism Management , 53, 40-60. https://doi.org/10.1016/j.tourman.2015.09.006
https://doi.org/10.1016/j.tourman.2015.0...
, 2017).
Perugini and Bagozzi (2004Perugini, M., & Bagozzi, R. P. (2004). The distinction between desires and intentions. European Journal of Social Psychology, 34(1), 69-84. https://doi.org/10.1002/ejsp.186
https://doi.org/10.1002/ejsp.186...
), argues that desire is considered a conative component that, along with the cognitive and affective component, form the attitude, or the motivation for destination purchase. Furthermore, the studies by Stylos, et al. (2016Stylos, N., Vassiliadis, C. A., Bellou, V., & Andronikidis, A. (2016). Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination. Tourism Management , 53, 40-60. https://doi.org/10.1016/j.tourman.2015.09.006
https://doi.org/10.1016/j.tourman.2015.0...
; 2017Stylos, N., Bellou, V., Andronikidis, A., & Vassiliadis, C. A. (2017). SLinking the dots among destination images, place attachment, and revisit intentions: A study among British and Russian tourists. University of Bristol, 15-29.) and Pereira (2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.) concluded that the interrelationship between the cognitive, affective and conative components, proposed by Gartner (1994Gartner, W. C. (1994). Image Formation Process. Journal of Travel & Tourism Marketing, 2(2-3), 191-216. https://doi.org/10.1300/J073v02n02_12
https://doi.org/10.1300/J073v02n02_12...
), has not been widely tested and discussed, leaving room for inaccuracies, lacking empirical evidence supporting the influences of the cognitive and affective components on the conative component (Agapito et al., 2013Agapito, D., Oom do Valle, P., & da Costa Mendes, J. (2013). The Cognitive-Affective-Conative Model of Destination Image: A Confirmatory Analysis. Journal of Travel and Tourism Marketing, 30(5), 471-481. https://doi.org/10.1080/10548408.2013.803393
https://doi.org/10.1080/10548408.2013.80...
). In the end, measurement models have validated the conative component as an individual component that is extremely important in overall image formation, as distinguished from tourist attitudinal behavior (Anjos et al., 2017Anjos, F. A. dos, Pereira, M. de L., & Tennenberg, F. F. P. Von. (2017). Evaluation of the image of a coastal tourism destination in Brazil. International Journal of Tourism Cities, 3(4), 324-338. https://doi.org/10.1108/IJTC-09-2016-0032
https://doi.org/10.1108/IJTC-09-2016-003...
; Pereira, 2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.; Stylos et al., 2016Stylos, N., Vassiliadis, C. A., Bellou, V., & Andronikidis, A. (2016). Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination. Tourism Management , 53, 40-60. https://doi.org/10.1016/j.tourman.2015.09.006
https://doi.org/10.1016/j.tourman.2015.0...
, 2017Stylos, N., Bellou, V., Andronikidis, A., & Vassiliadis, C. A. (2017). SLinking the dots among destination images, place attachment, and revisit intentions: A study among British and Russian tourists. University of Bristol, 15-29.).
Stylos, et al. (2016Stylos, N., Vassiliadis, C. A., Bellou, V., & Andronikidis, A. (2016). Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination. Tourism Management , 53, 40-60. https://doi.org/10.1016/j.tourman.2015.09.006
https://doi.org/10.1016/j.tourman.2015.0...
and 2017Stylos, N., Bellou, V., Andronikidis, A., & Vassiliadis, C. A. (2017). SLinking the dots among destination images, place attachment, and revisit intentions: A study among British and Russian tourists. University of Bristol, 15-29.), Anjos, et al. (2017Anjos, F. A. dos, Pereira, M. de L., & Tennenberg, F. F. P. Von. (2017). Evaluation of the image of a coastal tourism destination in Brazil. International Journal of Tourism Cities, 3(4), 324-338. https://doi.org/10.1108/IJTC-09-2016-0032
https://doi.org/10.1108/IJTC-09-2016-003...
) and Pereira (2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.), it is recognized the importance of conative image, inserting it no longer as a component similar or equivalent to behavior, but as a differentiated component, in which, highlights singularities of tourist destinations, aiming to measure the image of nature-based tourist destinations, through the construction and validation of a multidimensional structural scale, of the cognitive, affective and conative components. That said, the following hypotheses are proposed:
H1 - The overall nature-based destination image can be measured by a three-dimensional construct, consisting of the cognitive, affective, and conative components.
H1 a - Cognitive image positively influences the overall image of the nature-based destination.
H1 b - Affective image positively influences the overall image of the nature-based destination.
H1 c - Conative image positively influences the overall image of the nature-based destination.
The validation of the overall image of coastal destinations as a higher-order (third-order) construct, formed by the second-order) and first-order) components, measured by a set of directly observed variables, was also presented by Pereira (2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.). In view of this, this study aims to recognize the overall image of a nature-based tourist destination as a 3rd order construct, for this purpose, the following hypothesis was constructed:
H2 - The overall image of a nature-based tourist destination as a 3rd order construct.
Also, according to the studies of Anjos, et al. (2017Anjos, F. A. dos, Pereira, M. de L., & Tennenberg, F. F. P. Von. (2017). Evaluation of the image of a coastal tourism destination in Brazil. International Journal of Tourism Cities, 3(4), 324-338. https://doi.org/10.1108/IJTC-09-2016-0032
https://doi.org/10.1108/IJTC-09-2016-003...
) and Pereira (2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.), who conducted an extensive survey on the main scales for measuring destination image, it was realized that although research has presented considerable advances in relation to structures and theoretical model of image measurement, "there are still few measurement scales with reliable and valid psychometric properties" [. ...], in which, "a large part of these studies do not present the process of construction of the scales with transparency, providing statistical proof of construct validity" (Pereira, 2018, p. 46). Given this, this study also aims to verify whether the proposed model presents discriminant convergence indexes in relation to the constructs or factors and reliability, the following hypothesis was built:
H3 - The components of the NBDI have convergent and discriminant validity.
METHODOLOGY
The object of study to validate the multidimensional model to measure the NBDI was the destination of the Brazilian Amazon, a Brazilian territory, which has 60% of the forest present in the International Amazon.
The target population was international tourists over 18 years old who had already visited the Amazon. A balance was sought, in the non-probability sample by quotas, that represented the inflows of foreigners in the state of Amazonas in the years 2017, 2018 and 2019 (period without interference of the COVID-19 pandemic), a state with the highest concentration of international tourist flow in the Brazilian Amazon (Tourism Tourist Yearbook, 2020Tourism Tourist Yearbook (2020). Dadosefatos. Available at: http://www.dadosefatos.turismo.gov.br/2016-02-04-11-53-05.html
http://www.dadosefatos.turismo.gov.br/20...
). In addition, Amazonas is the only state highlighted, among the other states of the Brazilian Amazon in which the motivation is centered on ecotourism and nature tourism (BIMT, 2018). The characteristic proportion of the international flow, excluding the International Amazon countries, was: South America - 4.95%; Central America - 3.44%; North America - 64.62%; Asia - 6.84%; Europe - 19.10%.
The sample size was defined by Soper's calculator (2022Soper, D.S. (2022). A-priori Sample Size Calculator for Structural Equation Models [Software]. Available from https://www.danielsoper.com/statcalc
https://www.danielsoper.com/statcalc...
), based on Westland (2010Westland, J.C. (2010). Lower bounds on sample size in structural equation modeling. Electronic Commerce Research and Applications, 9(6), 476-487.), using the number of observed and latent variables, the expected effect size and statistical power. With the proposition of the model presented by Chaves and Anjos (2022Chaves, P. C. P. R. & Anjos, A. F (2022, "no prelo")., “in press”) to be validated, it has 58 items in 8 dimensions, the minimum calculated to achieve the structure of the model is 466 respondents in the sample.
The construct proposed by Chaves and Anjos (2022Chaves, P. C. P. R. & Anjos, A. F (2022, "no prelo").) with 58 variables (cognitive-41, affective-10, conative-7) was used with international tourists. The study relied on the application in September 2021 of the online questionnaire in English, hosted on Survey Monkey and conveyed on Amazon's Mechanical Turk (MTurk) platform, considered by researchers with an interest in behavior a source of high-performance and high-quality convenience population sampling (Chandler & Shapiro, 2016Chandler, J., & Shapiro, D. (2016). Conducting Clinical Research Using Crowdsourced Convenience Samples. Annual Review of Clinical Psychology, 12(January), 53-81. https://doi.org/10.1146/annurev-clinpsy-021815-093623
https://doi.org/10.1146/annurev-clinpsy-...
).
In the end, 592 valid questionnaires were obtained, being, 64.49% from North America, 24.49% from Europe, 9.80% and 1.18 % distributed between Oceania and Africa, reaching a frequency of respondents very similar to the idealized international tourist flow. The entire operation after data collection is carried out via the Mplus software in its 7th version, having the Excel program as an aid for the construction of graphs and tables.
The affective and conative component dimensions of the NBDI, as well as the sub-dimensions of the cognitive component, were tested for Construct Validity (Hair et al., 2009Hair, J. F. J., Black, W. C., Babin, B. J., Anderson, R. E., & Burke, R. L. T. (2009). Análise Multivariada de Dados (6th ed.). Bookman.). The normality of the data was verified using the Shapiro-Wilk test, which advocates p > 0.05 (Field, 2011Field, A. (2011). Descobrindo a estatística usando o SPSS. In Aletheia (Issues 35-36).). The results indicated values of p < 0.05, thus indicating a non-normal distribution, it was necessary to use robust estimation methods. Therefore, AFC analyses conducted using the Weighted Least Squares Mean and Variance Adjusted (WLSMV) estimation method (DiStefano & Morgan, 2014DiStefano, C., & Morgan, G. B. (2014). A Comparison of Diagonal Weighted Least Squares Robust Estimation Techniques for Ordinal Data. Structural Equation Modeling, 21(3), 425-438. https://doi.org/10.1080/10705511.2014.915373
https://doi.org/10.1080/10705511.2014.91...
; Li, 2016Li, C. H. (2016). Confirmatory factor analysis with ordinal data: Comparing robust maximum likelihood and diagonally weighted least squares. Behavior Research Methods, 48(3), 936-949. https://doi.org/10.3758/s13428-015-0619-7
https://doi.org/10.3758/s13428-015-0619-...
) was used, which involves structural equation modeling, where certain adjustments should be expected, such as: Fit indices with chi-square (x²) value not significant the x²/gl ratio (gl= degree of freedom) being preferably <3 or acceptable <5, RMSEA with values <0.080 or more indicated <0.060, Comparative Fit Index (CFI) and Turker-Lewis Index (TLI), both seeking higher values >0.900, or preferably >0.950; Convergent Validity tested with the values of the variables having standardized loadings >0.500 in relation to the factor they were indicated, statistical significance and the ratio of the loading by the standard error >3.6; Composite Reliability (CR) values >0.700, ideal Average Variance Extracted (AVE) values >0.500; Discriminant Validity that compares whether the AVE of two factors is greater than the squared value of the correlation between them (Brown, 2015Brown, T. A. (2015). Confirmatory Factor Analysis for Applied Research (2nd ed.). Guilford Press.; Fornell & Larcker, 1981Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.2307/3151312
https://doi.org/10.2307/3151312...
; Hair et al. , 2009Hair, J. F. J., Black, W. C., Babin, B. J., Anderson, R. E., & Burke, R. L. T. (2009). Análise Multivariada de Dados (6th ed.). Bookman.; Muthén & Muthén, 2010Muthén, L. K., & Muthén, B. O. (2010). Mplus User’s Guide. In Los Angeles: Author (6th ed.). Muthén & Muthén. https://doi.org/10.1111/j.1600-0447.2011.01711.x).
RESULTS AND DISCUSSIONS
The International Flow in the Amazon and the Tourist Profile
Within the valid sample composed of 592 international tourists, 78.71% passed through the state of Amazonas, the other states follow much smaller flows of visitation, between 15.20%, referring to the state of Pará and 6.25% in the state of Tocantins, setting Amazonas as the state that best represents the Brazilian Amazon when it comes to nature-based tourism.
Among the sociodemographic characteristics raised from the tourists, we highlight: the male gender with 69.26%; generation Y, with 71.96% (Souza & Alcará, 2021Souza, A. C. P. de, & Alcará, A. R. (2021). Competência em informação e as diferentes gerações Information literacy and different generations. Revista Brasileira de Biblioteconomia e Documentação, 17, 1-20.); the level of education with higher education referring to 43.41% and Masters to 45.27%; the marital status related to tourists Married or in a Stable Union having 77.03%; the family income ranges, indicate that 71.79% receiving between 5 thousand to 20 thousand.
Evaluation of the Affective, Conative, and Cognitive Dimensions
The affective component was tested by keeping the 10 items that fit within the parameters suggested by the literature, achieving an RMSEA value of 0.080 and value of 4.76 for the ratio between x² and gl (166.606 / 35). However, its x² value gave significant (p < 0.000), in which p values greater than 0.05 are expected. In this case, because there were good fits in the other indices, one should not absolutely consider this result as a problem, since x² is sensitive to sample size and in more complex models (Anderson & Gerbing, 1988Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423. https://doi.org/10.1037/0033-2909.103.3.411
https://doi.org/10.1037/0033-2909.103.3....
). In the case of the incremental fit indices the values were excellent, resulting in 0.991 and 0.989 respectively for CFI and TLI. The detailed results of the CFA on the affective component can be seen in Table 01.
With these results it is possible to confirm the convergent validity of the affective component, as it has all significant standardized loadings (p < 0.05) and above 0.500 in the same way that the load ratio and standard error were greater than 3.6. The AVE solution with 0.699 is a good value, which explain 69.9% of the variance of the affective component. The convergent validation is further complemented by the CR value 0.959, indicating an excellent result >0.700. Hair et al. (2009Hair, J. F. J., Black, W. C., Babin, B. J., Anderson, R. E., & Burke, R. L. T. (2009). Análise Multivariada de Dados (6th ed.). Bookman.) reinforces that high reliability indicates the existence of internal consistency, in which all observable variables represent the same latent construct.
Such findings are in line with the theory, which indicate that the affective component is built on a single factor, being pointed out by the literature as unidimensional (Stylos, et al., 2016Stylos, N., Vassiliadis, C. A., Bellou, V., & Andronikidis, A. (2016). Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination. Tourism Management , 53, 40-60. https://doi.org/10.1016/j.tourman.2015.09.006
https://doi.org/10.1016/j.tourman.2015.0...
; Carballo and León, 2018Carballo, R. R., León, C. J. (2018) The influence of artistically recreated nature on the image of tourist destinations: Lanzarote's art, cultural and tourism visitor centres and their links to sustainable tourism marketing. Journal of Susteinabel Tourism. 26 (2) 192-204.; Pereira, 2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.). The loads presented corroborate the findings of quantitative studies that analyzed destinations that included natural elements, in good part, the indexes surpass the indexes presented in the theory (Hernández-Lobato, Et Al., 2006; Matovelle and Pillajo, 2017Matovelle, P. A. T., Pillajo, C. C. (2017). Analysis of the Image of Quito, Ecuador, as a Tourist Destination. Rosa dos Ventos - Turismo e Hospitalidade. 10 (1) 106-118.; Anjos, et al., 2017Anjos, F. A. dos, Pereira, M. de L., & Tennenberg, F. F. P. Von. (2017). Evaluation of the image of a coastal tourism destination in Brazil. International Journal of Tourism Cities, 3(4), 324-338. https://doi.org/10.1108/IJTC-09-2016-0032
https://doi.org/10.1108/IJTC-09-2016-003...
; Carballo and León, 2018Carballo, R. R., León, C. J. (2018) The influence of artistically recreated nature on the image of tourist destinations: Lanzarote's art, cultural and tourism visitor centres and their links to sustainable tourism marketing. Journal of Susteinabel Tourism. 26 (2) 192-204.; Pereira, 2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.).
In the evaluation and validation process of the conative component, it was necessary to make some adjustments. When the CFA was conducted through 7 variables, it obtained a high x² value that caused a x²/gl ratio (96.649 / 14) above the reasonable limit of 5. The result of the RMSEA index was 0.100, above the reasonable value of 0.08, indicating problems about the residuals generated by the model (Brown, 2015Brown, T. A. (2015). Confirmatory Factor Analysis for Applied Research (2nd ed.). Guilford Press.). The estimations of the analyses showed high and significant standardized factorial loadings, showing high correlation in the errors between items Cona02 and Cona06, suggesting the elimination of one of them (Hair et al., 2009Hair, J. F. J., Black, W. C., Babin, B. J., Anderson, R. E., & Burke, R. L. T. (2009). Análise Multivariada de Dados (6th ed.). Bookman.; Muthén & Muthén, 2010Muthén, L. K., & Muthén, B. O. (2010). Mplus User’s Guide. In Los Angeles: Author (6th ed.). Muthén & Muthén. https://doi.org/10.1111/j.1600-0447.2011.01711.x). The elimination of item Cona02 (standardized load = 0.779 / Standard Error = 0.017) improved the model fits. As well as the content of the variable Cona06 and Cona02 express similarity, which confirmed that absence of Cona2 will not represent great harm to the model, now more adjusted.
Performing the CFA, now with 6 variables, the adjustment results showed good values, with a ratio of x²/gl (37.707 / 9) of 4.19 and an RMSEA index with a value of 0.073. The CFI and TLI hold with excellent values, indicating 0.996 and 0.993 respectively, demonstrating a good overall fit of the conative component of the image. The details of CFA, in Table 02, make it possible to attest Convergent Validity, all standardized loadings are significant and are above 0.500; it presents the ratio of the loading with standard error with values greater than 3.6; obtaining CR value of 0.927 > 0.700 and AVE of 0.679 > 0.500, explaining 67.9% of the content of the latent construct (Brown, 2015Brown, T. A. (2015). Confirmatory Factor Analysis for Applied Research (2nd ed.). Guilford Press.; Hair et al., 2009Hair, J. F. J., Black, W. C., Babin, B. J., Anderson, R. E., & Burke, R. L. T. (2009). Análise Multivariada de Dados (6th ed.). Bookman.; Muthén & Muthén, 2010Muthén, L. K., & Muthén, B. O. (2010). Mplus User’s Guide. In Los Angeles: Author (6th ed.). Muthén & Muthén. https://doi.org/10.1111/j.1600-0447.2011.01711.x).
The results of the conative component confirmed six variables and like Stylos, et al. (2016Stylos, N., Vassiliadis, C. A., Bellou, V., & Andronikidis, A. (2016). Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination. Tourism Management , 53, 40-60. https://doi.org/10.1016/j.tourman.2015.09.006
https://doi.org/10.1016/j.tourman.2015.0...
and 2017), Anjos. Et al. (2017Anjos, F. A. dos, Pereira, M. de L., & Tennenberg, F. F. P. Von. (2017). Evaluation of the image of a coastal tourism destination in Brazil. International Journal of Tourism Cities, 3(4), 324-338. https://doi.org/10.1108/IJTC-09-2016-0032
https://doi.org/10.1108/IJTC-09-2016-003...
) and Pereira (2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.) the conative component was assumed to be unidimensional.
It is worth noting that half of the confirmed variables are related to the proximity to the environment, the improvement of environmental knowledge and the contribution that the experience of a trip to the Amazon can bring in the personal development of the individual, showing that there is a strong relationship with issues related to the search for a more harmonious relationship with the environment. Therefore, the environmental preservation of the Amazon is extremely important for the development of nature-based tourism.
When performing the CFA of the cognitive component with the 6 factors in Mplus (Chaves and Anjos, 2022Chaves, P. C. P. R. & Anjos, A. F (2022, "no prelo").), an error warning on the covariance matrix of the latent variables was presented, indicating negative variance, where the correlation was greater than or equal to 1 or even a linear dependence between more than two of the latent variables, presenting an indication of factor 06 analysis. With the elimination of factor 06, the continuity of the CFA operationalization was possible, in the same way the adjustment values for RMSEA with 0.085 and the x²/gl ratio (3296.01 / 619) with 5.32 did not reach the expected parameters.
Using the strategy of checking the modification indices (MI), one can notice high cross-loading values regarding the variables Cog07 (MI > 350), Cog20 (MI > 70) and Cog21 (MI > 150), suggesting their elimination and keeping the other indices below 50 (Brown, 2015Brown, T. A. (2015). Confirmatory Factor Analysis for Applied Research (2nd ed.). Guilford Press.; Muthén & Muthén, 2010Muthén, L. K., & Muthén, B. O. (2010). Mplus User’s Guide. In Los Angeles: Author (6th ed.). Muthén & Muthén. https://doi.org/10.1111/j.1600-0447.2011.01711.x). The variable Cog22 'Beautiful caves and caverns', also needed to be eliminated, presenting itself displaced from the current organization of the constructs, grouping itself to the cultural elements factor. Thus, the research interpreted it as confusing and atypical values, opting for its elimination.
In the end, the CFA of the cognitive component reached results with good adjustments being structured with 5 factors and 33 variables, having the x²/gl ratio (2143.226 / 485) with a value of 4.42 and the RMSEA with 0.076, all below the expected parameter. The CFI and TLI indices showed good fits with values of 0.965 and 0.962 respectively, thus reflects how well the specified model fits relative to some alternative reference model (Hair et al., 2009Hair, J. F. J., Black, W. C., Babin, B. J., Anderson, R. E., & Burke, R. L. T. (2009). Análise Multivariada de Dados (6th ed.). Bookman.). The significant standardized loadings are above 0.500; the ratio of the loadings to the standard error of each variable are above the indicated value of 3.6; the CR obtained values >0.897 >0.700 across the 5 factors; the AVE resulted in values >0.600 (Raykov, 1997Raykov, T. (1997). Estimation of composite reliability for congeneric measures. Applied Psychological Measurement, 21(2), 173-184. https://doi.org/10.1177/01466216970212006
https://doi.org/10.1177/0146621697021200...
; Valentini & Damasio, 2016Valentini, F., & Damásio, B. F. (2016). Variância Média Extraída e Confiabilidade Composta: Indicadores de Precisão. Psicologia: Teoria e Pesquisa, 32(2), 1-7. https://doi.org/10.1590/0102-3772e322225
https://doi.org/10.1590/0102-3772e322225...
). The details described in Table 03, supporting the indicated parameters to attest the convergent validity of the sub dimensions of the cognitive component.
The confirmation of the model, referring to the cognitive components, meet the theory that points out that the cognitive component is analyzed under the aspect of sub-dimensions, resulting here in 5 factors, being pointed out as a construct of second order in the validity of measurement models (Apostolopoulou & Papadimitriou, 2015Apostolopoulou, A., & Papadimitriou, D. (2015). The role of destination personality in predicting tourist behaviour: implications for branding mid-sized urban destinations. Current Issues in Tourism, 18(12), 1132-1151. https://doi.org/10.1080/13683500.2013.878319
https://doi.org/10.1080/13683500.2013.87...
; Baloglu & McCleary, 1999Baloglu, S., & McCleary, K. W. (1999). A model of destination image formation. Annals of Tourism Research, 26(4), 868-897. https://doi.org/10.1016/S0160-7383(99)00030-4
https://doi.org/10.1016/S0160-7383(99)00...
; Mikulić & Ryan, 2018Mikulić, J., & Ryan, C. (2018). Reflective versus formative confusion in SEM based tourism research: A critical comment. Tourism Management , 68(March 2017), 465-469. https://doi.org/10.1016/j.tourman.2018.05.002
https://doi.org/10.1016/j.tourman.2018.0...
; Pereira, 2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.; Rodríguez Molina et al., 2013Rodríguez Molina, M. Á., Frías-Jamilena, D. M., & Castañeda-García, J. A. (2013). The moderating role of past experience in the formation of a tourist destination’s image and in tourists’ behavioural intentions. Current Issues in Tourism , 16(2), 107-127. https://doi.org/10.1080/13683500.2012.665045
https://doi.org/10.1080/13683500.2012.66...
).
It is also perceived, that issues related to environmental conservation, as well as highlighted in the conative component, stand out again in the cognitive component, evidencing once again the importance of educational and conservation actions of nature-based tourism in the Amazon destination.
With this part of the results finalized it can be stated that hypothesis H1, was supported, pointing out that the overall image of nature-based destinations, in this case the Amazon, can be measured by a three-dimensional construct, formed by the cognitive, affective and conative components.
First Order Convergent Discriminant Analysis
With the components of the NBDI, the analysis for Discriminant Validity of the measurement model was performed in 1st order. Its results make it possible to state that the dimensions discriminate against each other, and thus provide evidence that the construct measure is unique and measures phenomena that other measures cannot (Hair et al., 2009Hair, J. F. J., Black, W. C., Babin, B. J., Anderson, R. E., & Burke, R. L. T. (2009). Análise Multivariada de Dados (6th ed.). Bookman.).
The criteria provided by the work of Fornell and Larcker (1981Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.2307/3151312
https://doi.org/10.2307/3151312...
) served as the basis for attesting to discriminant validity. In this process, the AVE of each construct is compared with the square of the correlation load between these two constructs, which must be higher than the correlations of the AVE of the other factors, as shown in table 04.
Not all correlations between factors are less than the square root of the AVE of their respective factors. However, discriminant validity between the factors of the cognitive component is considered to exist when the latent variables with reflective indicators load higher on their corresponding construct than on the others (Assaf et al., 2011Assaf, A. G., Deery, M., & Jago, L. (2011). Evaluating the Performance and Scale Characteristics of the Australian Restaurant Industry. Journal of Hospitality & Tourism Research, 35(4), 419-436. https://doi.org/10.1177/1096348010380598
https://doi.org/10.1177/1096348010380598...
). In Table 04, it can be noted that all the sub dimensions of the cognitive component have higher loadings on their own training construct, in this way we claim discriminant validity among them.
In the interpretation about the affective and conative component, there were strong correlations between the factors, not fitting the criteria guidelines of Fornell and Larcker (1981Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.2307/3151312
https://doi.org/10.2307/3151312...
). However, according to the theory of Rönkkö and Cho (2020Rönkkö, M., & Cho, E. (2020). An Updated Guideline for Assessing Discriminant Validity. In Organizational Research Methods. https://doi.org/10.1177/1094428120968614
https://doi.org/10.1177/1094428120968614...
), relationships with high estimates can occur when constructs are theoretically and empirically already validated as discriminant, without compromising their discriminant characteristic, arguing that in cases where, the constructs are well defined by the literature, high correlations should be tolerated. Therefore, the literature on destination image formation recognizes that both the affective and conative components are analogous dimensions, with their own characteristics. These two being tested and validated in the studies of Stylos, et al. (2016Stylos, N., Vassiliadis, C. A., Bellou, V., & Andronikidis, A. (2016). Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination. Tourism Management , 53, 40-60. https://doi.org/10.1016/j.tourman.2015.09.006
https://doi.org/10.1016/j.tourman.2015.0...
and 2017Stylos, N., Bellou, V., Andronikidis, A., & Vassiliadis, C. A. (2017). SLinking the dots among destination images, place attachment, and revisit intentions: A study among British and Russian tourists. University of Bristol, 15-29.) and Anjos, et al. (2017Anjos, F. A. dos, Pereira, M. de L., & Tennenberg, F. F. P. Von. (2017). Evaluation of the image of a coastal tourism destination in Brazil. International Journal of Tourism Cities, 3(4), 324-338. https://doi.org/10.1108/IJTC-09-2016-0032
https://doi.org/10.1108/IJTC-09-2016-003...
), as unidimensional components, which are part of the internal arrangement of image formation, pointed out by Pereira (2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.), as first-order operationalized components.
We can thus assume based on theoretical and empirical results that the conative, affective and cognitive sub-dimensions have discriminant validity, however, it would indicate the exploration of these dimensions through other destinations based on nature (Assaf et al., 2011Assaf, A. G., Deery, M., & Jago, L. (2011). Evaluating the Performance and Scale Characteristics of the Australian Restaurant Industry. Journal of Hospitality & Tourism Research, 35(4), 419-436. https://doi.org/10.1177/1096348010380598
https://doi.org/10.1177/1096348010380598...
; Rönkkö & Cho, 2020Rönkkö, M., & Cho, E. (2020). An Updated Guideline for Assessing Discriminant Validity. In Organizational Research Methods. https://doi.org/10.1177/1094428120968614
https://doi.org/10.1177/1094428120968614...
).
The 1st order measurement model obtained in the end an optimal result with: the x²/gl ratio (3909.377 / 1154) with a value of 3.39, below the indicated value of 3.6; an RMSEA value very close to ideal with 0.064; measures in CFI and TLI with respective values of 0.960 and 0.958; CR values between 0.897 to 0.959; and AVE >0.500, being in the range between measures of 0.679 to 0.708 (Brown, 2015Brown, T. A. (2015). Confirmatory Factor Analysis for Applied Research (2nd ed.). Guilford Press.; Fornell & Larcker, 1981Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.2307/3151312
https://doi.org/10.2307/3151312...
; Hair et al. , 2009Hair, J. F. J., Black, W. C., Babin, B. J., Anderson, R. E., & Burke, R. L. T. (2009). Análise Multivariada de Dados (6th ed.). Bookman.; Muthén & Muthén, 2010Muthén, L. K., & Muthén, B. O. (2010). Mplus User’s Guide. In Los Angeles: Author (6th ed.). Muthén & Muthén. https://doi.org/10.1111/j.1600-0447.2011.01711.x; Raykov, 1997Raykov, T. (1997). Estimation of composite reliability for congeneric measures. Applied Psychological Measurement, 21(2), 173-184. https://doi.org/10.1177/01466216970212006
https://doi.org/10.1177/0146621697021200...
; Valentini & Damásio, 2016Valentini, F., & Damásio, B. F. (2016). Variância Média Extraída e Confiabilidade Composta: Indicadores de Precisão. Psicologia: Teoria e Pesquisa, 32(2), 1-7. https://doi.org/10.1590/0102-3772e322225
https://doi.org/10.1590/0102-3772e322225...
).
Validation of the 2nd and 3rd Order Measurement Model
To verify the hypothesis H2, it was necessary to assess the image components through structural equation modeling, using a confirmatory factor approach (Hair et al., 2009Hair, J. F. J., Black, W. C., Babin, B. J., Anderson, R. E., & Burke, R. L. T. (2009). Análise Multivariada de Dados (6th ed.). Bookman.). And because this is a database without normality in the distribution, the choice of estimator should be directed to a robust method. Using the WLSMV estimation method remains the correct choice, considering that the data is configured as categorical (DiStefano & Morgan, 2014DiStefano, C., & Morgan, G. B. (2014). A Comparison of Diagonal Weighted Least Squares Robust Estimation Techniques for Ordinal Data. Structural Equation Modeling, 21(3), 425-438. https://doi.org/10.1080/10705511.2014.915373
https://doi.org/10.1080/10705511.2014.91...
; Li, 2016Li, C. H. (2016). Confirmatory factor analysis with ordinal data: Comparing robust maximum likelihood and diagonally weighted least squares. Behavior Research Methods, 48(3), 936-949. https://doi.org/10.3758/s13428-015-0619-7
https://doi.org/10.3758/s13428-015-0619-...
).
The evaluation indices of the higher-order model are within the parameters indicated by the literature, resulting in: x² / gl ratio value of 3.76, being below the indicated of 3 and acceptable below 5; RMSEA index with 0.068, showing below the indicated of 0.08; and the incremental fit indices CFI and TLI respectively with 0.955 and 0.953, considered good values for being above 0.950 (Brown, 2015Brown, T. A. (2015). Confirmatory Factor Analysis for Applied Research (2nd ed.). Guilford Press.; Hair et al., 2009Hair, J. F. J., Black, W. C., Babin, B. J., Anderson, R. E., & Burke, R. L. T. (2009). Análise Multivariada de Dados (6th ed.). Bookman.; Muthén & Muthén, 2010Muthén, L. K., & Muthén, B. O. (2010). Mplus User’s Guide. In Los Angeles: Author (6th ed.). Muthén & Muthén. https://doi.org/10.1111/j.1600-0447.2011.01711.x).
To strengthen the construct validity indicating its convergence in measuring image content, the composite reliability (CR) and average variance extracted (AVE) were calculated and detailed in Table 05. The indicated is CR values >0.700 and >0.500 for AVE (Raykov, 1997Raykov, T. (1997). Estimation of composite reliability for congeneric measures. Applied Psychological Measurement, 21(2), 173-184. https://doi.org/10.1177/01466216970212006
https://doi.org/10.1177/0146621697021200...
; Valentini & Damasio, 2016Valentini, F., & Damásio, B. F. (2016). Variância Média Extraída e Confiabilidade Composta: Indicadores de Precisão. Psicologia: Teoria e Pesquisa, 32(2), 1-7. https://doi.org/10.1590/0102-3772e322225
https://doi.org/10.1590/0102-3772e322225...
). The perception of data convergence is also complemented by the analysis of their standardized loadings, which should present values >0.500, which occurs in all factor measures in the 2nd and 3rd order measurement model (Hair et al., 2009Hair, J. F. J., Black, W. C., Babin, B. J., Anderson, R. E., & Burke, R. L. T. (2009). Análise Multivariada de Dados (6th ed.). Bookman.).
With CR values of 0.977 and 0.935 and AVE >0.600, it demonstrates the internal consistency and convergent validity of the measurement scale in third or higher order. The finalization of the validation of the measurement structure as a 3rd order model is done by checking its discriminant validity, considering that convergence has already been estimated and supported.
Regarding the discriminant analysis, we initially followed the standard guideline of the Fornell and Larcker (1981Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.2307/3151312
https://doi.org/10.2307/3151312...
) criterion, which states that the square root of the AVE is higher than the correlations between the other components. The values achieved for model discriminant validity are shown in Table 6.
The cognitive component demonstrates discriminant validity when it is observed that its square root of AVE is higher than its correlation estimates with the other two components, also having its relationship more intention in the formation of the General Image (Assaf et al., 2011Assaf, A. G., Deery, M., & Jago, L. (2011). Evaluating the Performance and Scale Characteristics of the Australian Restaurant Industry. Journal of Hospitality & Tourism Research, 35(4), 419-436. https://doi.org/10.1177/1096348010380598
https://doi.org/10.1177/1096348010380598...
; Fornell & Larcker, 1981Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.2307/3151312
https://doi.org/10.2307/3151312...
; Hair et al., 2009Hair, J. F. J., Black, W. C., Babin, B. J., Anderson, R. E., & Burke, R. L. T. (2009). Análise Multivariada de Dados (6th ed.). Bookman.).
As occurred in the previous analysis of the 1st order measurement, the relationships between the affective and conative components would not demonstrate discriminant validity by the Fornell and Larcker (1981Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.2307/3151312
https://doi.org/10.2307/3151312...
) criterion; however, if we base the analyses according to Rönkkö and Cho (2020Rönkkö, M., & Cho, E. (2020). An Updated Guideline for Assessing Discriminant Validity. In Organizational Research Methods. https://doi.org/10.1177/1094428120968614
https://doi.org/10.1177/1094428120968614...
), taking into account that the components are well defined and validated by the literature, the strong correlations can be tolerated and claim discriminant validity to the model. Thus, it is confirmed that the model presents validation of the 3rd order measurement structure.
However, it is worth noting that, the cognitive component, is also treated in the literature as independent, differentiating itself from the others, both in its conceptualization, related to tourist perception in relation to the attributes or physical characteristics of the destination, being considered a second-order multidimensional component (Baloglu & McCleary, 1999Baloglu, S., & McCleary, K. W. (1999). A model of destination image formation. Annals of Tourism Research, 26(4), 868-897. https://doi.org/10.1016/S0160-7383(99)00030-4
https://doi.org/10.1016/S0160-7383(99)00...
; Gartner, 1994Gartner, W. C. (1994). Image Formation Process. Journal of Travel & Tourism Marketing, 2(2-3), 191-216. https://doi.org/10.1300/J073v02n02_12
https://doi.org/10.1300/J073v02n02_12...
; Hallmann et al., 2015Hallmann, K., Zehrer, A., & Müller, S. (2015). Perceived Destination Image: An Image Model for a Winter Sports Destination and Its Effect on Intention to Revisit. Journal of Travel Research , 54(1), 94-106. https://doi.org/10.1177/0047287513513161
https://doi.org/10.1177/0047287513513161...
; Kesić et al., 2011Kesić, T., Professor, P. D., Pavlić, I., & Assistant Professor, P. D. (2011). TOURISM DESTINATION IMAGE FORMATION-THE CASE OF DUBROVNIK, CROATIA FORMIRANJE IMIDŽA TURISTIČKE DESTINACIJE-PRIMJER DUBROVNIKA, HRVATSKA. In Ivana Pavlić: Vol. XXIII (Issue 1). Sveučilište u Zagrebu, Ekonomski fakultet Zagreb.; Peixeira, 2011Peixeira, C. (2011). MAPPING AFFECTIVE IMAGE OF DESTINATIONS. In Tourism & Management Studies (Vol. 0, Issue 0).; Pereira, 2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.; Stylos et al., 2016Stylos, N., Vassiliadis, C. A., Bellou, V., & Andronikidis, A. (2016). Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination. Tourism Management , 53, 40-60. https://doi.org/10.1016/j.tourman.2015.09.006
https://doi.org/10.1016/j.tourman.2015.0...
, 2017).
Using the assessments presented in Table 05 to interpret the estimated loadings and reliability, thus validating the convergence of the NBDI component constructs (Hair et al, 2009Hair, J. F. J., Black, W. C., Babin, B. J., Anderson, R. E., & Burke, R. L. T. (2009). Análise Multivariada de Dados (6th ed.). Bookman.; Raykov, 1997Raykov, T. (1997). Estimation of composite reliability for congeneric measures. Applied Psychological Measurement, 21(2), 173-184. https://doi.org/10.1177/01466216970212006
https://doi.org/10.1177/0146621697021200...
; Valentini & Damásio, 2016Valentini, F., & Damásio, B. F. (2016). Variância Média Extraída e Confiabilidade Composta: Indicadores de Precisão. Psicologia: Teoria e Pesquisa, 32(2), 1-7. https://doi.org/10.1590/0102-3772e322225
https://doi.org/10.1590/0102-3772e322225...
); complemented with Table 06 having calculations followed by the Fornell and Larcker (1981Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.2307/3151312
https://doi.org/10.2307/3151312...
) criteria and the analysis based on Assaf et al. (2011Assaf, A. G., Deery, M., & Jago, L. (2011). Evaluating the Performance and Scale Characteristics of the Australian Restaurant Industry. Journal of Hospitality & Tourism Research, 35(4), 419-436. https://doi.org/10.1177/1096348010380598
https://doi.org/10.1177/1096348010380598...
) and Rönkkö and Cho (2020Rönkkö, M., & Cho, E. (2020). An Updated Guideline for Assessing Discriminant Validity. In Organizational Research Methods. https://doi.org/10.1177/1094428120968614
https://doi.org/10.1177/1094428120968614...
), hypothesis H3 'The image components have convergent and discriminant validity' can be supported in the NBDI model tested with international tourists in the Brazilian Amazon Region.
Furthermore, a cautious interpretation of the discriminant characteristic of these components is indicated, considering that their high relationship estimates can be linked to the quality of responses and sample. It is suggested as future research a look at the proposition of this model in a different nature-based tourist destination, or yet, a sampling with an even larger or distinct population.
Focusing on the observation of the NBDI dimensions and their estimation in the relationships for measuring image as a higher order construct, presented in Table 06, the affective component has the highest standardized load with 0.976 and significant p value. Decreasing in the estimation of these standardized loadings are the cognitive components (0.969), in which all sub dimensions show relevance, and the conative (0.955), with both cases demonstrating significant p-values, being below the value of 0.05 (Brown, 2015Brown, T. A. (2015). Confirmatory Factor Analysis for Applied Research (2nd ed.). Guilford Press.). Meaning that the affective, cognitive and conative components, present direct and positive correlations in the formation of the overall image of the destination based on nature, supporting the set of hypotheses, H1a, H1b and H1c, in which, the components present high values of correlation and influence in the formation of the image, being the affective component of greater influence followed by the cognitive and conative components, it is worth noting that all relationships are close in the question of intensity with high value, assuming great importance and balance between them.
Finally, at the end of this stage of analysis with confirmatory approach and corroborating with the preposition of the model validated in the studies of Pereira (2018Pereira, M. de L. (2018). Construção e Validação Empírica de Uma Escala Multidimensional Para Mensurar A Imagem dos Destinos Turísticos Costeiros. Universidade do Vale do Itajaí - UNIVALI.), it is also possible to support as true the hypothesis H2 'The global image of a tourist destination based on nature can be operationalized as a 3rd order construct', thus continuing in the advancement of scientific knowledge of image formation and tourist destinations that are dedicated to validate 3rd order scales.
CONCLUSIONS, IMPLICATIONS, AND FUTURE DIRECTIONS
Conclusions
The measurement model of NBDI was tested and validated, confirming the unidimensionality of the affective and conative components, and 5 sub-dimensions of the cognitive component with very significant loadings (infrastructure, cultural environment, tourism activities, beauty of the natural environment, protection and education), only factor 6 did not obtain strength to remain in the model (regional tree species, diversity of medicinal plants, diversity of non-conventional food plants - PANCs). The results found in relation to the factors corroborated the literature in the area that indicates that the affective and conative components are unidimensional and that the cognitive component presents sub-dimensions.
The set of quantitative hypotheses concerning H1(H1a, H1b and H1c), was supported pointing out that the overall image of nature-based destinations can be measured by a three-dimensional construct, formed by the cognitive, affective and conative components, which present high correlation values and influence in the formation of the image, being the affective component of greater influence followed by the cognitive and conative components. Hypothesis H2, was also supported, which indicates that the nature-based destination image model can be operationalized as a 3rd order construct.
Regarding the sets of hypotheses H3 can be supported indicating there is discriminant and convergent validity among the image components. Such confirmation was possible even though there were high correlations between the components, based on Assaf et al. (2011Assaf, A. G., Deery, M., & Jago, L. (2011). Evaluating the Performance and Scale Characteristics of the Australian Restaurant Industry. Journal of Hospitality & Tourism Research, 35(4), 419-436. https://doi.org/10.1177/1096348010380598
https://doi.org/10.1177/1096348010380598...
) and Rönkkö and Cho (2020Rönkkö, M., & Cho, E. (2020). An Updated Guideline for Assessing Discriminant Validity. In Organizational Research Methods. https://doi.org/10.1177/1094428120968614
https://doi.org/10.1177/1094428120968614...
) positioning.
Theoretical Implications
As a theoretical contribution, the study further advances the discussions on destination image by bringing as contributions, new discussions related to Nature-Based Destination Image, little discussed in the literature, helping future researchers with a significant theoretical framework. In addition, the research presents its main contribution, the validation of a multidimensional and structural model of IDBN, not yet presented in the literature.
Practical Implications
This study sought to provide information to support the marketing strategies of both public and private institutions. The results presented variables related to the affective component that express the formation of the feelings of tourists who visited the Amazon, listing them in 10 types of feelings. In relation to the conative component, some situations must be taken into consideration: first the issue related to cost, and consequently time were not pointed out by the tourists who have already visited the Amazon, as a factor that would prevent him from realizing the desire to know the Amazon; another situation is the desire to know the Amazon with strong relationships of personal contributions, linked to knowledge about the environment and culture, in addition to strengthening relationships with the environment and development as a person, indicating marketing strategies directed mainly to promote emotions, feelings that a trip to the Amazon can bring to tourists, including in the promotional speech the contributions of learning, adding in personal and spiritual formation that this connection between man and nature can provide, while emphasizing public policies and social engagement in defense and conservation of the environment.
Methodological Implications
Regarding methodology, this study sought to contribute a scale with reliable and validated psychometric properties, considered still scarce despite theoretical advances in destination imagery. To this end, the study advanced by contributing more robust statistical methods. The WLSMV estimator, or Robust Weighted Least Squares Method, is indicated as the best indication for data with non-normal distribution characteristic and categorical measure information.
Limitations and Future Research
The discriminant validity of the research presented results that should be interpreted sparingly. The strong relationships between the components are an indication that attention should be paid to the data and should be checked with caution, even though it is conceptually verified that the components are recognized and defined distinctly. This situation may have occurred due to data sample bias and respondent quality. Thus, future studies should use a more comprehensive sample, increasing the number of respondents, using other respondent bases, not just Mturk, in order to minimize the problems of variability and response bias.
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Publication Dates
-
Publication in this collection
07 June 2024 -
Date of issue
Jan-Dec 2024
History
-
Received
09 Jan 2023 -
Accepted
25 Aug 2023