ABSTRACT
Objectives: to describe the operationalization of the steps of a model proposed by the Pan American Health Organization for implementing advanced practice nursing in Primary Health Care services.
Methods: a methodological study, with a qualitative approach, carried out in a local health system located in southern São Paulo. The first six steps of the model were followed: 1) improve health outcomes; 2) identify stakeholders; 3) determine unmet health needs; 4) identify priorities and goals to introduce advanced nursing practices in primary health care; 5) define advanced practice nursing in primary health care; 6) plan implementation strategies.
Results: in each step, the objectives, methodological strategies and operationalization were described.
Final Considerations: the model proved to be effective to support the process of development and implementation of advanced practice nursing in the local system studied.
Descriptors:
Advanced Practice Nursing; Nurse Practitioners; Primary Health Care; Nursing Staff; Health Workforce.
RESUMO
Objetivos: descrever a operacionalização das etapas do modelo proposto pela Organização Pan-Americana da Saúde para a implantação de práticas avançadas de enfermagem em serviços da Atenção Primária à Saúde.
Métodos: estudo metodológico, de abordagem qualitativa, realizado em um sistema local de saúde localizado na zona sul do município de São Paulo. Foram seguidas as seis primeiras etapas do modelo: 1) melhorar os resultados de saúde; 2) identificar os interessados; 3) determinar as necessidades de saúde não atendidas; 4) identificar prioridades e metas para introduzir as práticas avançadas de enfermagem na Atenção Primária à Saúde; 5) definir as práticas avançadas de enfermagem em cuidados primários de saúde; 6) planejar as estratégias de implementação.
Resultados: em cada etapa, foram descritas os objetivos, as estratégicas metodológicas e a operacionalização.
Considerações Finais: o modelo mostrou-se eficaz para apoiar o processo de desenvolvimento e implantação da prática avançada de enfermagem no sistema local estudado.
RESUMEN
Objetivos: describir la operacionalización de las etapas del modelo propuesto por la Organización Panamericana de la Salud para la implementación de prácticas avanzadas de enfermería en los servicios de Atención Primaria de Salud.
Métodos: estudio metodológico, con enfoque cualitativo, realizado en un sistema local de salud ubicado en el sur de la ciudad de São Paulo. Se siguieron los primeros seis pasos del modelo: 1) mejorar los resultados de salud; 2) identificar a las partes interesadas; 3) determinar las necesidades de salud insatisfechas; 4) identificar prioridades y objetivos para introducir prácticas avanzadas de enfermería en la Atención Primaria de Salud; 5) definir prácticas avanzadas de enfermería en la atención primaria de salud; 6) estrategias de implementación del plan.
Resultados: en cada etapa se describieron objetivos, estrategias metodológicas y operacionalización.
Consideraciones Finales: el modelo demostró ser efectivo para apoyar el proceso de desarrollo e implementación de la práctica avanzada de enfermería en el sistema local estudiado.
Descriptores:
Enfermería de Práctica Avanzada; Enfermeras Practicantes; Atención Primaria de Salud; Personal de Enfermería; Fuerza Laboral en Salud.
INTRODUCTION
Advanced Practice Nursing (APN) is recognized worldwide, however, it does not have a single definition. APN is an “umbrella” term that encompasses the activities performed by generalist nurses who have undergone advanced training at the postgraduate level and use in-depth knowledge to make complex clinical decisions, seeking to meet the health needs of individuals, families and communities(1).
The International Council of Nursing (CIE) defines an advanced practice nurse (APNu) as “a registered nurse who has acquired the expert knowledge base, complex decision-making skills and clinical competencies for expanded practice”, whose characteristics are shaped by the context or country in which it is accredited for practice. Master level is recommended”(2).
The first APN experiences focused on Canada and the United States of America. More recently, its expansion has been observed in different countries(3-5). Initially, APN was used as a response to the problems of fixing the workforce in remote and rural areas, but today it has been used mainly to expand access to health services and address care gaps in health care networks(3,6).
The results obtained from international experiences reveal the complexity of a process of composition, development, implementation and evaluation of APN in different local health systems (LOHSI) and make evident the challenges and barriers that had to be overcome to adopt this model. However, the benefits arising from its development and implementation are also clear, such as expanding access to services, reducing costs, increasing care quality and improving care outcomes(3-6).
The Pan American Health Organization (PAHO) has been encouraging countries in the Latin American and Caribbean region to develop and implement APN in their health systems in the context of Primary Health Care (PHC). In 2018, it published the document “Expanding the role of nurses in Primary Health Care”, in which it highlighted nursing role and its potential for improving access to health services and achieving universal coverage in the region countries(7). The publication highlighted the importance and strategies for the development, implementation and evaluation of APN, as well as the necessary skills profile, training paths and implementation and evaluation strategies so that countries have tools and are encouraged to adopt APN in their health systems(7).
The document(7) also presented a proposal for the development, implementation and evaluation of APN formulated by Oldenburguer et al. (2017)(8), developed based on the proposal by Bryant-Lukosius and DiCenso (2004)(9) and known worldwide as the PEPPA (Participatory, Evidence-based, Patient-focused Process for Advanced Practice Nursing role development, implementation, and evaluation) strategy. This strategy has been implemented by different countries(10-12) and has recently been used by Chile for the process of developing and implementing APN(13).
In Brazil, the discussion is relatively recent, however, it is of great relevance to the Brazilian context and should be encouraged so that it reaches the strategic subjects of health and nursing sectors, considering the health needs in the territories, especially those not met, the care gaps in PHC and in the Unified Health System (SUS - Sistema Único de Saúde) and the existing health and nursing workforce in the country(14-15).
A recent study mapped APN in PHC in a Brazilian city, revealing the need for specific training models for training these nurses, as well as regulatory mechanisms and professional accreditation. PHC was considered a potent context for the development of APN professional roles(16).
Thus, considering the challenges for the national scenario, the present study was guided by the following research question: how to operationalize the model proposed by PAHO for the implementation and development of APN in Brazilian PHC services?
OBJECTIVES
To describe the operationalization of the steps of a model proposed by the PAHO for implementing APN in PHC services.
METHODS
Ethical aspects
The research project was submitted and approved by the Research Ethics Committees (REC) of all institutions involved. All ethical precepts involving research with human beings were observed, according to Resolution 510/2016 of the Brazilian National Research Council (Conselho Nacional de Pesquisa).
Theoretical-methodological framework
The APN development and implementation model proposed by PAHO (2018)(7) was the basis for the course of this study. It is a model adapted from the PEPPA strategy proposed by Bryant-Lukosius (2004)(9) and is in line with the PAHO line of human resources for universal access and universal health coverage.
The PEPPA strategy is characterized as a participatory, evidence-based and patient-focused process used to develop, implement and evaluate APN role. This tool makes it possible to identify barriers and facilitators of APN implementation, as well as to carry out an assessment of APN roles in different contexts to meet local health needs and support the planning of human resources in health(7-8). It is organized into nine interactive steps(7-8) that should preferably be performed in sequence, as shown in Chart 1.
Description of a model for developing and implementing advanced practice nursing proposed by the Pan American Health Organization
Study design
This is a methodological study, with a qualitative approach, which in its methodological course used the Consolidated Criteria for Reporting Qualitative Research (COREQ)(17).
Methodological procedures
This study was part of a research that sought to trigger the process of developing APN in PHC for their future implementation in a LOHSI. It focuses on description of implementation of six of the nine steps proposed by the model. In order to achieve the objectives of each step, different tools and methodological designs were used and are presented in the Results section.
Study setting
In this study, LOHSI are formed by part of the municipal health services located in the territory under the responsibility of the Municipal Health Department of São Paulo (MHD/SP), more specifically the Technical Supervision of Health of Campo Limpo and Vila Andrade (STSCL - Supervisão Técnica de Saúde de Campo Limpo e Vila Andrade) of the South Regional Coordination of Health (South RCH), located in the south zone of the city.
Since 2001, the management of health services under this supervision is shared between MHD/SP and Sociedade Beneficente Israelita Brasileira Hospital Albert Einstein (SBIBAE), through the Instituto Israelita de Responsabilidade Social (IIRS). The partnership aims to support government initiatives in the health area to strengthen the SUS, through coordination, implementation and development of Family Health Strategy (FHS).
Thus, LOHSI is composed of 13 Basic Health Units (BHU) and an Outpatient Medical Assistance/Integrated BHU, which together aggregate 87 Family Health teams (FHt), 30 oral health teams (OHt) and 06 Family Health Support Centers (NASF - Núcleos de Apoio à Saúde da Família). It is also responsible for an Emergency Care Unit (ECU), two Ambulatory Medical Assistance (AMA) services, a Pediatrics Ambulatory Medical Assistance Service (Pediatrics AMAE), three Psychosocial Care Centers (CAPS - Centros de Atenção Psicossocial) and two Therapeutic Residential Services.
SBIBAE hires professionals, monitors the work of teams, training workers and improving the care provided through a partnership contract. It has 13,197 active professionals, with IIRS accounting for 25% of society, with 3,313 professionals, of which 1,903 work in partnership with MHD/SP. Nursing professionals (nurses, technicians and nursing assistants) account for 30% (570) of this workforce(18).
Work steps
The first six steps of PEPPA strategy refer to the situational diagnosis and planning processes and can be used in other contexts similar to the one studied. Steps seven, eight and nine depend on strategic decisions at the national level, extrapolating the possibilities of this investigation. It is noteworthy that the steps’ titles were adapted to the study objectives, although the purpose of each of them was preserved, according to the original document (PAHO, 2018)(7), as shown in Figure 1.
RESULTS
The results of the methodological and operational path carried out in this investigation were gathered in Chart 2, which presents the title of each step, its objectives, methodological strategy and operationalization.
Description of the study methodological and operational path, according to the steps of a model proposed by the Pan American Health Organization(7)
DISCUSSION
This research aimed to describe the operationalization of the steps of a model proposed by PAHO(7) for implementing APN in PHC. The course carried out in this investigation consisted of conducting the steps (1 to 6) referring to the situational diagnosis and planning processes. In general, the methodological strategies employed enabled identifying health needs not met in LOHSI, assistance gaps in the RAS and contributed to outlining APN role, achieving the expected results.
The first step of this study provided, through documental research and analysis of data from reports made available by health information systems, elements so that workshop participants could identify the LOHSI population’s health needs, especially those that are not met, and thus prioritize the focus of APN action based on these needs(2,7,24-26). The use of secondary data is a consolidated and relevant strategy(27); however, in its application, it is necessary to guarantee the data collected quality. In this sense, it is important to consider, in the planning and execution of this step, the prior assessment of information sources’ quality dimensions.
Another point to be highlighted refers to the difficulty in obtaining data and identifying indicators in the sources used that represent outcomes and results of nursing practice and not just production markers. The literature portrays that the search for indicators of effectiveness and evaluation of nursing intervention outcomes is still a gap to be overcome(28). In view of this, it is advocated that managers and health professionals develop and use clinical management tools that strengthen, consolidate and expand the visibility of good nursing practices.
The second step taken consisted of defining stakeholders or strategic subjects for APN development and implementation. This was one of the most strategic and important moments, since they are subjects who actively participate in the process and who, therefore, can prevent or facilitate the way in which APN will be implemented in LOHSI.
One of the identified potentials that contributed to the success of this step concerns the strong institutional support received throughout the study development. The engagement of subjects who participate in LOHSI senior management enabled incorporating the proposed ideas and the follow-up of process activities as part of an institutional project and not just a segmented idea that was introduced in the scenario by the researchers. As it is a phenomenon of common interest, this condition favored the dialogue with professionals and the operationalization of ach step’s activities. Another strategic point in attracting strategic actors refers to the analysis of forces, relationships and distribution of institutional powers in LOHSI and in corporations with which the development of advanced nursing roles may be related. Therefore, a deep and strategic analysis is essential for the selection and identification of strategic actors.
The following steps (3 to 6) were developed mainly from workshops. Other strategies were also employed, such as the use of questionnaires. It is noteworthy that using workshop enhanced the results achieved, revealing a fruitful space for reflection and collective construction, which allowed the exchange of experiences and individual contributions(29). On the other hand, some challenges identified in this process were time management, organization and scheduling of meetings in order to guarantee the presence of all stakeholders.
Specifically in relation to the third step, the activities developed were based on the presentation of an epidemiological profile that supported the discussion of participants in the workshop to identify unmet health needs and care gaps in the current LOHSI RAS model so that participants could understand their specificities and assess how APN would act in this domain of practice. It is worth mentioning that the methodological strategies used in the first step were essential to guarantee a solid product that was used as a trigger for the discussions proposed for this moment.
The data and information collected in the previous steps allowed the identification of priority health needs, main barriers and facilitators to implement APN. In the second workshop, participants established measurable goals and objectives for APN implementation and subsequent assessment. The level of complexity of this step objectives required time and extensive debate, which is a research limitation, because it was only possible to dedicate a part of the workshop to the group to carry out its discussion, synthesis and presentation.
The fifth step, organized into two phases (quantitative and qualitative), sought to define APN roles and the new model of care. The quantitative processes involved the construction of a questionnaire and its application in an online survey format. Among the advantages of using a virtual platform for data collection, low cost, reduced exposure of participants to the researcher, convenience to respond at an opportune moment for participants, agility to trigger the instrument for a significant number of participants, real-time control of the number of completed instruments and reduction of possible errors during an eventual transcription of stand-out data, since participants’ responses are automatically entered into a database(30).
The use of this tool made it possible to identify the competence of LOHSI general nurses (self-reported and perceived by the other) to perform a series of activities and frequent procedures in PHC and also actions planned for APN in the field of work management, research and evidence-based practice. The literature considers it essential to identify and indicate the levels of responsibility and the expected performance for APN, as well as clearly describe its scope of action(25).
It is noteworthy that the definition of a competency profile is essential to support the scope of practice definition and APN role in a LOHSI. However, the definition of this profile is quite complex and can generate controversy, being clearly a challenge for systems that intend to invest in the development of APN, since the profile is the basis for training and professional practice(25).
In addition to the scope of practice definition, the profile of competencies and a deep and critical analysis of the job market, in APN’s performance, it is necessary to define the domains of practice, which can be quite broad and diverse, expanding the scope of work and professional role. Countries that have nurses performing APN present a diversity of practice domains, which can even generate a confusion of roles(25).
Usually, the scope definition of APN practice arises from the expansion of general nurses’ clinical practice, which often causes conflicts, as general practitioners may be reluctant to shift their focus to an expanded clinical practice, with new standards of performance, in addition to refusing to develop more complex competencies and skills(25). Such assertions were identified in the operationalization of the fifth step’s qualitative phase, during the conduction of workshops. Thus, it is understood that the strategy employed enabled theme problematization and reflection product gathering.
Finally, in the sixth step, which was also carried out in the second workshop, participants were invited to discuss and present a planning proposal with strategies for future implementation. In this context, the importance of evaluating and discussing the workforce composition is highlighted, especially in health systems that need to strengthen universality, as well as SUS, which, despite being a universal system, faces important challenges related to universality and equity.
Both developed and developing countries face difficulties in achieving universal coverage for problems related to the health workforce. Often, geographical distribution is not adequate or professionals do not have the appropriate training and skills to meet the population’s health needs, maintaining a hospital-centric and fragmented logic, a problem also highlighted by the PAHO report (2019)(31).
In addition to inadequate training and distribution, health systems face challenges related to problems in supervision, regulation and precarious working conditions, creating difficulties in team composition and in professionals’ work(32). As in the fourth step, holding just one four-hour workshop represented an important challenge, requiring more meetings for the strategic subjects to mature and deepen their reflections.
Study limitations
In this study, it was possible to apply six of the nine steps of a model proposed by PAHO(7), as the others depend on decisions and actions at macrostructural levels, such as the Ministries of Health and Education, the Federal Nursing Council (COFEN), the Brazilian Nursing Association (ABEn - Associação Brasileira de Enfermagem), Council of State and MHDs, National Health Council and other professional and professional representation entities, whose participation is fundamental in the technical and political debate that must precede APN development and implementation in Brazil.
The fact that it was carried out in a single LOHSI may also represent a limitation, as the results of this study correspond to the characteristics of this specific context and cannot be generalized to the national reality. On the other hand, considering that LOHSI has 360,000 inhabitants, and is larger than the vast majority of Brazilian cities, this experience may support the realization of a similar process in some of these Brazilian cities.
Contributions to nursing
The model(7) proved to be adequate as a method to support APN development and implementation in PHC of a Brazilian LOHSI. The methodological and operational design described in the present study can be used in different regions of Brazil as a proposal for the elaboration of a national plan for APN implementation, based on different realities and possible dimensions for the performance of APN in PHC.
Thus, it is understood that the path presented can support future research, initiatives by health systems managers and effectively contribute to the actions of strategic actors involved in the development of human resources policies in health and nursing, thus promoting professional advancement of the category in a manner guided and structured by the population’s health needs, services and care networks.
FINAL CONSIDERATIONS
This research aimed to describe the operationalization of the steps of a model proposed by PAHO(7) to implement APN in PHC, specially formulated to support Latin American and Caribbean countries in the process of developing and strengthening their health systems. The proposed model proved to be adequate, as far as it was possible to apply it, as a method to support APN development and implementation in PHC a Brazilian LOHSI.
The data about the model operationalization, presented in this study, can support future research and even initiatives by health system managers for APN development and implementation in Brazil.
It is understood that APN implementation can contribute to strengthening nursing as a professional category and take over its leading role in the national health system, contributing even more to expanding access to services and strengthening SUS structuring principles and PHC essential attributes.
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SUPPLEMENTARY MATERIAL
The work was extracted from a physicianal thesis entitled “Práticas avançadas de enfermagem na atenção primária à saúde: subsídios para o desenvolvimento e a implementação em um sistema local de saúde”, presented to the Graduate Program in Nursing (GPN), Department of Public Health Nursing, School of Nursing, Universidade de São Paulo. The material is available on the USP Digital Library of Theses and Dissertations. Access at: https://www.teses.usp.br/teses/disponiveis/7/7143/tde-22022021-160137/pt-br.php
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ASSOCIATE EDITOR: Maria Itayra Padilha