PURPOSE: To check the profile of the ophthalmology clinic administrator in Great São Paulo. METHODS: Several questionnaires were sent to clinics at random. Sex, age, schooling, graduate and postgraduate courses, partnership in the clinic, working hours, career plan, payment system and the amount of appointments per month in the clinic. RESULTS: 55% of them were men, and 60% of them were 30 to 59 years old. For 60% of them, this was their first experience in the area. 56% were in charge of clinics with more than 1,000 appointments per month. Among those with college degrees (70%), 56% had a degree in Business Administration. Half of the researched people had post-graduate courses, and the most frequent were Hospital Administration (40%) and MBA (30%). Only 10% were partners in the clinic. 75% work more than 40 hours per week. At present 60% are not attending specific courses and 56% think that it is the clinic's responsibility to incentive their careers. Benefits: 75% have private health insurance and/or are registered workers. Earning: salary with participation in the clinic's income (48%) and a fixed salary (42%). CONCLUSIONS: In this study we found the profession of administrator of clinics being structured, with the participation of male and female professionals, graduated in Business Administration, some with post-graduate courses on a related subject, working over 40 hours per week, thinking that the clinic should invest in their professional growth. Further research is required for a better understanding of this professional.
Practice management, medical; Office management; Organizational case studies; Physician executives; Practice management; Professional practice; Optimization
