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Assessment of the quality of pediatric nursing consultation in the Family Health Program

OBJECTIVE: This descriptive study has objectified to evaluate the process developed in the nursing consultations given to the children up to one year of age in Basic Units of Health of the Family Health Program of São Paulo City, considering the application of technical scientific knowledge in the implementation of the basic actions of health proposed for the Ministry of Health. The theoretical reference adopted was based on systemic conception of the evaluation of health services. METHOD: It was carried through systemize comment of 114 nursing consultations given to the children, for 14 nurses, using itself an instrument, contemplating evaluated criterion been valid for 11 specialists. RESULTS: In the observed consultations, nurses had implemented these actions of adjusted form, lacking, however, of complementation. CONCLUSIONS: The care process, even so developed adequately, requires adjustments of easy resolution in some procedures, so as to enclose essential aspects to the children health in the selected Units of the Family Health Program.

Health services evaluation; Basic health services; Quality of health care; Child health (Public Health); Family health; Referral and consultation


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