OBJECTIVE: To unveil the perceptions of professionals working in Organ Procurement Organizations about the factors that facilitate and hinder family interviews in the process of donating organs and tissues for transplantation. METHODS: This qualitative, phenomenological research used the "structure of the situated-phenomenon" modality. The study included 18 professionals who worked in Organ Procurement Organizations. RESULTS: After analyzing the interviews, the factors that facilitate and hinder family interview were revealed. CONCLUSION: The proposals that emerged revealed that the factors that facilitate and hinder family interview were related to the interview site, assistance provided to potential donors and their families, the explanations provided to the family and the manifestations to the potential donors' lives on the decision regarding organ donation.
Transplant; Interview; Family; Tissue and organ procurement