OBJECTIVE: To identify patient perceptions in an inpatient unit with respect to issues related to privacy in the hospital. METHODS: This was a qualitative, exploratory, descriptive study. The sample consisted of 12 patients admitted to a general hospital; data collection occurred through semi-structured interviews and simple observation of the ambience of this setting. RESULTS: Everyday situations showed the occurrence of violation of personal space and the patient's body, sometimes without apparent reason. The experience of exposure of one's body and the inadequate professional posture of the nursing staff, the vision of patients was formed under conditions that generated anxiety, embarrassment and stress that impacted on their health and well-being. CONCLUSION: The statements made clear the low expectation of patients about privacy in the care received at the institution, with privacy related to technical competence and knowledge of professionals about the procedures they perform, such as linking ideas including helpfulness and kindness with their treatment.
Privacy; Confidential communication; Ethics in nursing; Hospital administration