OBJECTIVE: To develop an explanatory theoretical model of the system of care. METHOD: Grounded theory served as the conceptual framework to conduct this qualitative exploratory study. Unstructured interviews were conducted among 15 care professionals. RESULTS: The theoretical model was delimited from the phenomenon "building complex system of care" as determined by the following categories: "dealing with a dynamic system of care" and "organizing the system of care through multiple interactions." CONCLUSION: The explanatory theoretical model of system of care was developed as a vital and dynamic system built from interactions among health care professional who share responsibilities and ways of knowing through multidisciplinary work.
Health care (Public Health); Patient-centered care; Patient care management; Models,nursing
