PROGRAMA MAIS MÉDICOS DO BRASIL: the centrality of the doctor-patient relationship for satisfaction with the program

The article examined the factors associated with the satisfaction of the communities served by the Mais Médicos do Brasil Program (PMMB), based on quantitative research carried out by the Ministry of Health and the Federal University of Minas Gerais in 2014, the year in which this program started. The approach occurred through face-to-face interviews, conducted with samples of users and non-users and residents in municipalities registered, but not yet covered. The interviews were carried out in more than 700 cities, segmented into 7 subgroups according to the criteria: 20% of poverty, capital, G100, low income and high economic vulnerability, the metropolitan, quilombolas, special indigenous sanitary district (DSEI) and other locations, totaling more than 18,000 informants. For the analysis of the variables related to evaluation of Mais Médicos, were elaborated descriptive statistics and inferences. Demonstrates, in the initial phase of the program, the majority presence of doctors cooperated (Cubans), the high experience of professionals involved with the basic attention to health, the good quality of medical care and your more Humanized, with the decisive relation between doctor and user to the positive assessment of the program.. It is concluded that the Mais Médicos reached the goals of bringing service to the municipalities of high social vulnerability, where there was still no doctors or your number was small, and that the program has potential for the reconstruction of the concept of the basic attention to health.

Public policy; Mais Médicos Program; Basic care; Communities