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A comparison of corporate social responsibility communication on the web between the electricity and supermarket sectors

Interest on Corporate Social Responsibility (CSR) in Brazil has grown and a large number of academic papers and business discussions have followed, showing the need for more diversity of studies. The Internet has become an important tool for corporations publishing their reports and other types of CSR communication. This paper analyzes how the CSR communication through corporate websites has been published, particularly by comparing two industry sectors: electricity and supermarket. The results show that no major differences were found between these two in the way they publish CSR related information on the web.

Corporate Social Responsibility; CSR Communication


Fundação Getulio Vargas, Escola Brasileira de Administração Pública e de Empresas Rua Jornalista Orlando Dantas, 30 - sala 107, 22231-010 Rio de Janeiro/RJ Brasil, Tel.: (21) 3083-2731 - Rio de Janeiro - RJ - Brazil
E-mail: cadernosebape@fgv.br