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Telework: conceptualization and issues for analysis

Abstract

A literature review about telework - modality in which the work is performed remotely through Information and Communication Technologies (ICTs) - shows different understandings on this subject. This work present a review of the research on this topic, discussing the main research practices and the different viewpoints portrayed in academic production. Several conclusions were obtained from the study, from optimistic understandings, disseminating only the supposed benefits of telework, to understandings that take it as a modern way to exploit the workers. It is noted that telework is a trend in the current scenario of the world of work, and the benefits for companies, workers and society are well propagated. On the other, there are also many risks involved, especially regarding to the individualization of work, which can result in social, professional and political isolation of the workers.

Keywords:
Telework; Work management; Subjectivity

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