THE ROLE OF THE MID-LEVEL BUREAUCRACY IN THE COVID-19 PANDEMIC

Guimarães, Flávia Alves; Souza, Letícia Godinho de; Costa, Bruno Lazzarotti Diniz

doi:10.12660/cgpc.v28.88138.84521

Acessibilidade / Reportar erro

Brasil

Cadernos Gestão Pública e Cidadania

Español English

Brasil

Español English

sumário « anterior atual seguinte »

Sumário

ARTICLES • Cad. Gest. Pública Cid. 28 • 2023 • https://doi.org/10.12660/cgpc.v28.88138.84521 copy

THE ROLE OF THE MID-LEVEL BUREAUCRACY IN THE COVID-19 PANDEMIC

Authorship SCIMAGO INSTITUTIONS RANKINGS

ABSTRACT

This article explores the effects of the COVID-19 pandemic on the performance of mid-level bureaucracy. This qualitative and exploratory investigation adopted the research strategy of a case study of the bureaucracy responsible for the social assistance policy of the city of Belo Horizonte, Brazil, in 2020. The research was conducted through bibliographic and documentary research and semi-structured interviews and questionnaires. The bureaucracy’s perception of the changes in the intra-organizational dimensions of public administration caused by the pandemic was captured. It was possible to notice that the crisis affected the work system, the decision-making processes, the interactions with other actors, and the skills required for the performance of the functions of these government actors. The research showed that how the mid-level bureaucracy acted helps to understand the functioning of the service and the resilience of public policy in the context of crisis.

Keywords:
mid-level bureaucracy; COVID-19 pandemic; crisis management; public administration; social assistance

INTERVIEWEE	EDUCATIONAL BACKGROUND	EMPLOYMENT STATUS	AREA OF ACTIVITY	HOW LONG THE INTERVIEWEE OCCUPIED THE MANAGERIAL POSITION DURING THE 2017-2020 LOCAL GOVERNMENT’S TERM
A	Social service	Tenured, hired through examination	Social service	Three or four years
B	Law	Tenured, hired through examination	Food security	Three or four years
C	Journalism	Politically appointed	Institutional activities	Two or three years
D	Public management	Politically appointed	Citizenship	Less than one year
E	Biology	Politically appointed	Food security	Three or four years
F	Administration	Tenured, hired through examination	Institutional activities	Three or four years
G	Administration	Tenured, hired through examination	Food security	Three or four years
H	Administration	Tenured, hired through examination	Institutional activities	Three or four years
I	Fashion design	Politically appointed	Citizenship	Three or four years

RESPONDENT	EDUCATIONAL BACKGROUND	EMPLOYMENT STATUS	HOW LONG THE RESPONDENT OCCUPIED THE MANAGERIAL POSITION DURING THE 2017-2020 LOCAL GOVERNMENT’S TERM
1	Psychology	Politically appointed	Three or four years
2	Social Service	Tenured, hired through examination	One or two years
3	Social Service	Tenured, hired through examination	Three to four years
4	Psychology	Politically appointed	Three to four years
5	Social Sciences	Tenured, hired through examination	Three or four years
6	Psychology	Politically appointed	Less than one year
7	Social Service	Politically appointed	Three or four years
8	Psychology	Tenured, hired through examination	Three or four years
9	Psychology	Politically appointed	Less than one year
10	Psychology	Tenured, hired through examination	Three or four years
11	Social Service	Tenured, hired through examination	Three or four years
12	Social Service	Tenured, hired through examination	Three or four years
13	Psychology	Tenured, hired through examination	Two or three years

Fundação Getulio Vargas, Escola de Administração de Empresas de São Paulo Cep: 01313-902, +55 (11) 3799-7898 - São Paulo - SP - Brazil
E-mail: cadernosgpc-redacao@fgv.br

Acompanhe os números deste periódico no seu leitor de RSS

[1] *Corresponding Author