Acessibilidade / Reportar erro

Competitive intelligence and its epistemologic conections with information and knowledge management

The article presents a literature's review showing the conceptual state-of-the-art of the corporate discipline called Competitive Intelligence (CI), from a point of view of Information Science (IS), exploring developments and experiences in the organizations. Although present in the ancient societies, subject of study of emperors, thinkers and warriors, Competitive Intelligence (CI), inspired in military intelligence activities, is a contemporary theme in the corporate world of global competition with renewed concern in market and academy. As the theme presents evident epistemological connections with Information Management (IM) and Knowledge Management (KM), the text aims to show how this happens and the relationship of cause and effect among several ranks of activity linked to the development of intelligence and decision making in the organizations, inspired in the Liebowitz's (2006) framework based on an onion structure. Correlated concepts are also explored, as the concept of KM itself, in a praxis integrated by corporate disciplines, is called organizational learning, intellectual capital or human capital management, and organizational intelligence. Other new concepts connected to CI are included in the Liebowitz's (2006) intelligentsia galore set, as structural capital, customer capital, competitive capital, and Strategic Intelligence (SI).

Competitive intelligence; Strategic intelligence; Information intelligence; Knowledge management; Artificial intelligence; Business intelligence; Organizational learning; Intellectual capital management; Human capital management; Organizational intelligence; Structural capital; Customer capital; Competitive capital; Intelligentsia galore


IBICT SAS, Quadra 5, Lote 6, Bloco H, 70070-914 Brasília DF - Brazil, Tel.: (55 61) 3217-6360 / 3217-6350, Fax: (55 61) 321.6490 - Brasília - DF - Brazil
E-mail: ciinf@ibict.br