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Stories on learning and organizational management: an ontological and hermeneutical approach

This paper is based on a Story on Learning (according to an original work written in the Organizational Learning Center of Massachusetts Institute of Technology - MIT), which was the subject of a Master Degree dissertation on Knowledge Management and Information Technology, Catholic University of Brasilia. The analysis of this topic is to prove that it has an impact on the organizational learning and that it is an important instrument for Organizational Management. Two different approaches are analyzed: the Ontology of Language by Flores/Echeverría (ontology, a philosophy term, has here a different acceptation from the one used in Computer and Information Science) and Theory of Interpretation by Ricoeur, as a means for verifying the evidence of learning, both on first order level and second order. The conclusion is that the phenomena observed are statements of learning, conversational typologies and emotional flows present in the narratives of the story on learning.

Learning history; Organizational management; Ontology of language; Interpretation theory; Learning; Conversations


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