The purpose of this paper is to reach a concept of a specific kind of competency known as informational competency. This competency does not have to be exclusively linked to those professionals that are traditionally called information workers. It might be necessary in any professional activity and it is specially needed in those activities that are intensively based on information work. One of the purposes is to identify this kind of competency in order to evaluate the effectiveness of the informational activity of the workers that are not professionally prepared to deal with information tasks, allowing improvements on the performance of these workers based on the competencies of the informational workers. The conclusion is that the development of the informational competencies can make any kind of professional more effective with reference to informational tasks, mainly when these tasks are intensively based on information.
Competency; Informational competency; Information workers; Informational activities