The studies carried out in the country on the documentary/informational management process demonstrate the theoretical enthusiasm from different experts for better understanding the documentary issue. The project that has been developed by teachers and students from the Archivology Course at the State University of Londrina intends to contribute somehow to this discussion. It is proposed to study different aspects which involve the documentary/informational management in public institutions and organizations. As for the development of research, the structured interview and direct observation were chosen as procedures for the data gathering, aiming at the elaboration of a record survey. The development of such a study brings important experiences for the staff that seeks the specialized literature support and reflects upon the applicability of the knowledge obtained in a concrete reality.
Documentary and informational management; Processing of documents; Records survey
