OBJECTIVE: Considering the increasing professional preoccupation in accounting new patients and establish a close rapport with satisfied patients, this study aimed to evaluate the patient satisfaction level in orthodontic treatment in relation to orthodontic actuation. METHODS: Sixty questionnaires filled out by patients in orthodontic treatment with specialists in Orthodontics, from the Curitiba city. The patients were divided into two groups. The first had 30 patients which considered unsatisfied with the orthodontist's conduct or treatment and transferred of orthodontist in the last 12 months. The second group had 30 patients which considered satisfied, and were in treatment with the same professional during, at least, 12 months. RESULTS AND DISCUSSION: After the statistical analysis (chi-square test), it was concluded that patient's satisfaction with orthodontist actuation is strongly related to the doctor-patient personal relationship and interaction, motivation, technical degree, doctor's indication and titles. The factors that predicted satisfaction of the patient with the orthodontic treatment were the number of patients attended simultaneously and the integration of the patients during the proceeding
Patient satisfaction; Orthodontics; Dentist-patient relationship
