ABSTRACT
Objective
to discuss the use of Failure Mode and Effects Analysis tools and their application in health care.
Method
this is a reflection article, aiming at presenting the proper application format for both tools, followed by their differences in execution in the work processes.
Results
both models have the same purpose, being directed to the detection of failures even before their manifestation, directly assisting in the promotion of safety. The analysis of the error with the participation of the teams and the generation of failure rates has repercussions on the planning and implementation of practical actions aimed at patient safety.
Conclusion and implications for the practice
although similar, there are distinctions regarding the prioritization of failures to list practical corrective actions, mainly in the calculation of the Risk Priority Index related to severity, probability of occurrence and failure detection. Both tools are shown to be important allies to health managers for the detection of serious failures that put care free from adverse events at risk.
Keywords:
Patient Safety; Health Management; Process Assessment, Health Care; Healthcare Failure Mode and Effect Analysis; Quality of Health Care