ABSTRACT
Objective:
To know the strategies adopted for the construction of patient safety culture from the perspective of health professionals.
Methods:
A qualitative exploratory case study, held with 23 health professionals that work in a public teaching hospital, between August and December of 2010, conducted through semi-structured interviews and thematic analysis supported by QSR NVivo software.
Results:
From the analysis emerged two categories - Construction of patient safety culture; and Education for patient safety - which addressed from the health professionals' perspective the need to learn from mistakes, the importance of teamwork, invest in continuing education and curriculum changes in training courses.
Conclusion:
The acknowledgement of mistakes, the strengthening of teamwork, stimulus to continuing education and cross integration of the theme in professional training are strategies to build patient safety culture.
Keywords:
Patient safety; Continuing education; Teaching; Health professionals