This descriptive study with qualitative approach had the aims of identifying and analyzing the communication resources expressed by the educative leaflet addressed to people who needs continuous tracheotomy caring. The Bardin’s utterance analyses guided the elaboration of the form applied to collect data. The thematic analyses showed two categories: the production condition of words and the meanings of utterances. The communication resources adopted by the leaflet attended par tially the readers’ needs of learning regarding the management of tracheotomy. Although the subjects were presented in the question pattern, based on the idea of virtual readers with doubts, the answers were mediated by ambiguous language (scientific and folks) and uncompleted thoughts. Initiatives of producing educative material, that consider the patient experience and knowledge from real perspective rather than unreal, enhance to mediate a proper contents, because language are closer to the readers understanding and have more adherence to their realities.
Nursing; Health Education; Teaching Materials; Tracheostomy
