Abstract
Objective
to analyze the challenges for the therapeutic relationship from the perspective of person-centered care.
Method
strategic social research, with a qualitative approach, carried out with 17 professionals from two Psychosocial Care Centers (CAPS) in central Brazil. Data were collected through individual online interviews with a semi-structured script and notes in a field diary. They were organized with the help of the ATLAS.ti software, submitted to thematic analysis.
Results
four categories emerged on the challenges for the therapeutic relationship that addressed aspects related to health teams, users, family and work processes of the services studied.
Conclusion and implications for practice
challenges were identified that interfere with the establishment of the therapeutic relationship between CAPS professionals, users and their families that make it impossible to implement the person-centered care model. Fragile interpersonal relationships constitute obstacles to bond building, which demands continuing and permanent education processes to transform this reality.
Keywords:
Mental Health Assistance; Patient-Centered Care; Interpersonal Relations; Therapeutics; Community Mental Health Services