ABSTRACT:
The pandemic caused by the new coronavirus has brought several challenges to higher education and education in general. The nationwide lockdown disrupted traditional face-to-face teaching and forced teachers and students to stay home. The closure of all educational institutions led to the need to think about alternatives to continue the teaching-learning process. Thus, the educational field has experienced significant variation in terms of including a range of information and communication technologies (ICTs) tools. This qualitative and exploratory research starts from a universe of 283 online journalistic articles from the first two years of the pandemic that, after selection, resulted in 27 articles for a more detailed analysis. The results converge to three major areas: (1) structural aspects, (2) those concerning the teaching staff, and (3) those on the students. The analysis of the selected materials verified that, as support tools, the ICTs gave the educational system more flexibility, adaptability, and dynamism, allowing the continuity of the teaching process. Though these technologies have brought new and significant possibilities for educational practices, they have faced, and still face, several challenges related to teacher training, educational teams' resistance to changes, educational institutions' structural characteristics, and the need for students' motivation.
Keywords:
Information and communication technologies; Distance Education; Higher Education; Covid-19
RESUMO:
A pandemia provocada pelo novo coronavírus trouxe uma série de desafios ao ensino superior e à educação como um todo. Resultou no fechamento das atividades nacionalmente, interrompendo o formato tradicional de ensino presencial e forçando professores e alunos a ficarem em casa. Com isso, as instituições de ensino foram compelidas a pensar em formas alternativas para a continuidade do processo de ensino-aprendizagem. Assim, o campo educacional experimentou uma variação significativa com a inclusão das Tecnologias de Informação e Comunicação (TICs). Baseando-se no método qualitativo e exploratório, esta pesquisa parte de um universo composto por 283 matérias jornalísticas on-line publicadas nos dois primeiros anos de pandemia que, após seleção, resultou em 27 matérias para análise detalhada. Os resultados da investigação convergem para três conjuntos de domínios principais: (1) aspectos estruturais, (2) aspectos relativos ao corpo docente e (3) ao corpo discente. A análise pormenorizada dos materiais selecionados permitiu a constatação de que as TICs, enquanto ferramentas de suporte deram mais flexibilidade, adaptabilidade e dinamismo ao sistema educativo, permitindo a continuidade do processo de ensino. Embora o uso dessas tecnologias tenha trazido novas e significativas possibilidades para as práticas educativas, sua adoção enfrentou, e ainda enfrenta, diversos desafios relacionados à formação docente, à resistência às mudanças por parte das equipes educativas, às características estruturais das instituições de ensino e à necessidade de motivação dos discentes.
Palavras-chave:
Tecnologias da Informação e Comunicação; Ensino a distância; Ensino superior; Covid-19
RESUMEN:
La pandemia provocada por el nuevo coronavirus ha traído una serie de retos a la educación superior y a la educación en su conjunto. Resultó en el cierre de actividades a nivel nacional, interrumpiendo el formato tradicional de enseñanza presencial y obligando a docentes y alumnos a quedarse en casa. Con eso, las instituciones educativas se vieron obligadas a pensar en formas alternativas para continuar el proceso de enseñanza-aprendizaje. Así, el campo educativo experimentó una variación importante con la inclusión de las Tecnologías de Información y Comunicación (TICs). Basada en el método cualitativo y exploratorio, la investigación parte de un universo compuesto por 283 artículos periodísticos en línea pertenecientes a los dos primeros años de la pandemia que, luego de la selección, resultó en 27 artículos para un análisis detallado. Los resultados de la investigación convergen en tres conjuntos de dominios principales: (1) aspectos estructurales, (2) relacionados con la facultad y (3) cuerpo estudiantil. El análisis detallado de los materiales seleccionados permitió comprobar que las TIC, como herramientas de apoyo, otorgaron mayor flexibilidad, adaptabilidad y dinamismo al sistema educativo, permitiendo la continuidad del proceso de enseñanza. Mismo que el uso de estas tecnologías haya traído nuevas y significativas posibilidades para las prácticas educativas, su adopción enfrentó y enfrenta varios desafíos relacionados a la formación docente, la resistencia a los cambios por parte de los equipos educativos, las características estructurales de las instituciones educativas y la necesidad de motivación de los estudiantes.
Palabras clave:
Tecnologías de la información y la comunicación; Educación a distancia; Educación superior; Covid-19
INTRODUCTION
In modern societies, technological and digital devices have taken a prominent role. We use these tools for various activities, such as meetings, classes, shows, and lectures. Furthermore, we need technology to connect with people (Simonson; Smaldino; Zvacek, 2015SIMONSON, Michel; SMALDINO, Sharon; ZVACEK, Susan. Teaching and Learning at a Distance Foundations of Distance Education. 6. ed. Charlotte, North Carolina: Information Age Publishing, Inc, 2015. Disponível em: <Disponível em: https://www.academia.edu/39818858/Teaching_and_Learning_at_a_Distance_Foundations_of_Distance_Education_SIXTH_EDITION >. Acesso em: 25/06/ 2022.
https://www.academia.edu/39818858/Teachi...
). The increasing technological evolution that permeates our social and educational scenario reflects the demand for more modern and accessible devices that can solve simple and complex problems.
In the educational field, technological innovations started to raise discussions and studies about their role in teaching practices and promoting new learning types. Several publications emerged presenting Information and Communication Technologies (ICTs) as an important support for teachers' work and as relevant tools for the main demands of students' teaching and learning (Silva, 2021SILVA, Agmar José de Jesus; LOPES, Alcinei Pereira; SILVA, Acsa Talita Oliveira da; MAURICIO, Arlington da Costa; SANTANA, Fabio Fidel da Silva; SILVA, Carmen Malafaia; SANTOS, Geiziane Gama dos; LOURENÇO, Isai Ramos. Tempos de pandemia: efeitos do ensino remoto nas aulas de química do ensino médio em uma escola pública de Benjamin Constant, Amazonas, Brasil.Journal of Education Science and Health, v. 1, n.3, p. 1-21, 2021. <https://doi.org/10.52832/jesh.v1i3.36>
https://doi.org/10.52832/jesh.v1i3.36...
; Lastória et al., 2020LASTÓRIA, Coelho; MORANDINI, Thais Angela Cavalheiro de Azevedo; CARNIEL, Francislaine Soledade; SANTOS, José Faustino de Almeida. Formação inicial de professores na pandemia de COVID-19: estudo de caso sobre cartografia escolar. Revista docência do ensino superior, v. 10, p. 1-19, 2020. <https://doi.org/10.35699/2237-5864.2020.24720>
https://doi.org/10.35699/2237-5864.2020....
).
Despite this, until the 2020s, using ICTs in educational actions was not frequent in all realities, being restricted to specific contexts. This scenario started to change due to circumstances, when the need for social isolation was declared because of the Covid-19 pandemic in early 2020.
Faced with the virus spreading, the World Health Organization (WHO) declared the pandemic with worldwide repercussions, and measures started to be adopted to contain the dissemination of the disease. On March 16, 2020, in-person classes were suspended, and education institutions closed in Brazil. The following day, on March 17, the Ministry of Education (MEC) established Ordinance n.º 343 authorizing institutions to substitute in-person classes for digital ones, implementing the emergency remote education (ERE) during the pandemic and incentivizing the modality of online education (OEd).
Based on geographical distance, remote teaching shares the same time, i.e., classes occur synchronically, following the principles of in-person classes. Communication is predominantly bi-directionally, the one-to-many type, in which the teacher is the protagonist of video classes or gives an expository class through web conference systems, characterized by frontal and analogical learning architectures (Schlemmer; Felice; Serra, 2020SCHLEMMER, Eliane; FELICE, Massimo Di; SERRA, Ilka Márcia Ribeiro. De Souza. Educação OnLIFE: a dimensão ecológica das arquiteturas digitais de aprendizagem. Educar em Revista, v. 36, p. 1-22, 2020.).
However, this way of using ICTs, transposing and reproducing practices, does not represent innovation in education. Innovation takes place when there is a connection and a dialogue between ICTs and individuals, allowing the construction of interactive and connective networks. These networks create a logic of an intelligent ecosystem known as Education OnLIFE that transforms the way of thinking and doing education by overcoming the form of learning architecture to reticular and digital dimensions (Schlemmer; Felice; Serra, 2020SCHLEMMER, Eliane; FELICE, Massimo Di; SERRA, Ilka Márcia Ribeiro. De Souza. Educação OnLIFE: a dimensão ecológica das arquiteturas digitais de aprendizagem. Educar em Revista, v. 36, p. 1-22, 2020.).
In this new framework that was being established in the country, higher education degrees were forced to adopt teaching methods supported by technology to continue classes and students' learning, keeping social isolation and preventing COVID-19. The new educational situation that the world was experiencing brought new challenges to access and interpret this system at all educational levels, contradicting the perspective aimed by Law n.º 12.965/14 or the Brazilian Civil Rights Framework for the Internet. In its 4th, 7th, 26th, 27th, and 28th articles, internet inclusion and democracy are presented as objectives, and its access is a right for all and essential for citizenship.
Therefore, the insertion of technological resources, which seemed to be a simple path to continue the educational actions held in in-person environments, faced, from the beginning, endless challenges in practice: students’ technological support to follow remote activities; the regularization of actions and procedures; teacher formation and breaking the resistance against changes; students' access to equipment- and the consequent deconstruction of the idea that nowadays all individuals have access to the Internet; and the State's financial support to subsidize and guarantee everyone's access to these tools.
Given the above, knowing the tools applied in the teaching-learning process during the pandemic, focused on the development of current education, helps fill an important gap in educational transition nowadays and for future generations. In this sense, the present article aims to understand, through a qualitative and exploratory methodological design of journalistic articles, the approach of the main tools used in remote education during the pandemic and their challenges for higher education. Aware that journalistic articles are external narratives that seek to answer, in many cases, the interests of certain groups, their information are parameters to the critical analysis of our research object.
COVID-19 PANDEMIC AND THE EDUCATIONAL CONTEXT IN BRAZIL
Several countries have implemented social distance measures to mitigate and suppress the contamination caused by the new coronavirus. According to the United Nations Educational, Scientific and Cultural Organization (UNESCO), the closure of education institutions meant the suspension of in-person classes of approximately 1.5 billion students in 165 countries (from childhood education to graduate programs), strongly affecting academic performance and students’ academic progress (UNESCO, 2020UNESCO - Organização das Nações Unidas para a Educação, a Ciência e a Cultura. A UNESCO reúne organizações internacionais, sociedade civil e parceiros do setor privado em uma ampla coalizão para garantir a #AprendizagemNuncaPara. Unesco.org ., 2020. Disponível em: <Disponível em: https://pt.unesco.org/news/unesco-reune-organizacoes- internacionais-sociedade-civil-e-parceiros-do-setor-privado-em-uma >. Acesso em: 25/06/2022.
https://pt.unesco.org/news/unesco-reune-...
). Education mediated by technology was considered an alternative to substitute in-person classes during social distancing, decreasing the number of COVID-19 cases (Viner et al., 2020VINER, Russell M.; RUSSELL, Simon J.; CROKER, Helen; PACKER, Jessic.; WARD, Joseph; STANSFIELD, Claire; MYTTON, Oliver; BONELL, Chris.; BOOY, Robert. School closure and management practices during coronavirus outbreaks including COVID-19: a rapid systematic review. The Lancet Child & Adolescent Health, v. 4, n. 5, p. 397-404, 2020. Disponível em: <Disponível em: https://linkinghub.elsevier.com/retrieve/pii/S235246422030095X >. Acesso em: 25/06/ 2022.
https://linkinghub.elsevier.com/retrieve...
).
Due to the needed sanitary measures, the Brazilian government authorized exceptionally the substitution of in-person classes for remote ones through digital means during the pandemic crisis. Remote classes aimed to guarantee that high school students could access university and that those from technical and higher degrees could finish their professional and academic formations (Arruda, 2020ARRUDA, Eucidio Pimenta. Educação Remota Emergencial: elementos para políticas públicas na educação brasileira em tempos de COVID-19. EmRede - Revista de Educação a Distância, v. 7, n. 1, p. 257-275, 2020.).
The Conselho Nacional de Educação (CNE—National Education Council), the body responsible for advising the federal government on education issues, also expressed concerns about school organization during the pandemic. In the higher education scope, MEC's guidelines were reinforced, and it was established that higher education institutions (HEIs) could use ICTs as alternatives for curriculum and pedagogical organization (CNE, 2020CNE - Conselho Nacional De Educação. Parecer CNE/CP n. 5/2020 de 28 de abril de 2020. Reorganização do Calendário Escolar e da possibilidade de cômputo de atividades não presenciais para fins de cumprimento da carga horária mínima anual, em razão da pandemia da COVID-19. Brasília, 2020.). This guideline sought to direct the 2,608 HEIs in the country.
Several formats were experienced throughout the pandemic: synchronous remote education, with online interactions between teachers and students; asynchronous remote education, with recorded classes accessed by students at any moment; and the hybrid model, a mixture of in-person and remote activities.
In-person classes were gradually resumed in the second semester of 2020 and mainly in 2021, establishing the use of a hybrid format for educational actions in different contexts. According to information disseminated by the Coronavírus panel from the Ministry of Education, in March 2021, 93% of federal public universities held their pedagogical activities mediated by ICTs (INEP, 2022INEP - Instituto Nacional De Estudos E Pesquisas Educacionais Anísio Teixeira. Resumo técnico do Censo da Educação Superior 2020. Brasília: Instituto Nacional de Estudos e Pesquisas Educacionais Anísio Teixeira, 2022.).
The institutions were advised to implement online work for teachers and administrative staff, attending the university community while following the sanitary protocols established by local and regional authorities; to organize HEIs work according to the guidelines of local and regional authorities; and to inform regulation bodies about higher education in national and local contexts about the activities offered using ICTs resources (CNE, 2020CNE - Conselho Nacional De Educação. Parecer CNE/CP n. 5/2020 de 28 de abril de 2020. Reorganização do Calendário Escolar e da possibilidade de cômputo de atividades não presenciais para fins de cumprimento da carga horária mínima anual, em razão da pandemia da COVID-19. Brasília, 2020.). Following the recommendations of MEC and CNE to substitute the subjects and other activities for remote activities, the HEIs had to promote training actions for the teachers to learn how to use technological resources in the teaching-learning processes, as well as how to use social media to stimulate students’ participation in academic practices (CNE, 2020CNE - Conselho Nacional De Educação. Parecer CNE/CP n. 5/2020 de 28 de abril de 2020. Reorganização do Calendário Escolar e da possibilidade de cômputo de atividades não presenciais para fins de cumprimento da carga horária mínima anual, em razão da pandemia da COVID-19. Brasília, 2020.).
INFORMATION AND COMMUNICATION TECHNOLOGIES
Information and Communication Technologies are extremely relevant tools for human interaction during the pandemic period, allowing the continuity of several daily activities that, without their use, would be a great biological risk due to physical contact. In the educational sector, for instance, activities through chat or web platforms, trainings through webinars, forums, and others meant a return to academic processes after a short interruption period to plan the actions, avoiding the physical proximity between students and teachers in the classroom and, thus, protecting public health (Sinche Crispín et al., 2021SINCHE CRISPÍN, Fernando Viterbo; BALDEÓN TOVAR, Magno Teófilo; HUAPAYA CONDORI, Freddy Ronal.; MEDINA PELAIZA, Luz Edga; VALERO CAJAHUANCA, Julio Elvis. Las tecnologías de información y comunicación en el aprendizaje del estudiante en tiempos de COVID-19. Boletín de Malariología y Salud Ambiental, v. 61, n. 3, p. 520-526, 2021.).
In a study conducted by Galvis (2004GALVIS, Alvaro. Oportunidades educativas de las TIC. Portal Colombia Aprende, 2004. Disponível em: <Disponível em: http://www.colombiaaprende.edu.co/html/investigadores/1609/articles-73523_archivo.pdf >. Acesso em: 25/06/2022.
http://www.colombiaaprende.edu.co/html/i...
), the author described and classified the ICTs into three groups according to their use possibilities in educational practices: active, interactive, and transmission. The active resources seek to allow students to act over the study object and, from experience and reflection, generate and refine their ideas about the knowledge that grounds such object. The interactive resources allow learning to occur through a constructive, synchronous or asynchronous, a dialogue among co-learners using digital means to communicate. Finally, the transmission resources seek to support the effective delivery of contents to the target audience.
Information and Communication Technologies (ICTs) have established themselves as fundamental resources to broaden the possibilities of accessing education in Brazil. The incorporation of ICTs into education systems directly affects the decrease of digital exclusion in the country and provides opportunities to form individuals able to face the increasing demands of technology use in daily situations and work life (UNESCO, 2022UNESCO - Organização das Nações Unidas para a Educação, a Ciência e a Cultura. O uso de TIC na educação do Brasil Recursos Educacionais Abertos (REA). Unesco.org ., 2022. Disponível em: <Disponível em: https://pt.unesco.org/fieldoffice/brasilia/expertise/ict- education-brazil >. Acesso em: 25/06/2022.
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).
Thus, the insertion of education actions demands changes in pre-and in-service teacher training, allowing the development of competencies to use the technological resources so teachers might plan and implement educational actions suitable to students’ specificities and be able to promote the construction of new knowledge (UNESCO, 2022UNESCO - Organização das Nações Unidas para a Educação, a Ciência e a Cultura. O uso de TIC na educação do Brasil Recursos Educacionais Abertos (REA). Unesco.org ., 2022. Disponível em: <Disponível em: https://pt.unesco.org/fieldoffice/brasilia/expertise/ict- education-brazil >. Acesso em: 25/06/2022.
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). In a continental country marked by extreme social inequalities, improving students' access to equipment and the Internet is also fundamental to making the use of technology a reality in teaching and learning practices.
Studies conducted by Souza et al. (2020SOUZA, Gustavo Henrique Silva de; MARQUES, Yuri Bento; JARDIM, Wallas Siqueira; LIMA, Nilton Cesar; Lopes JUNIOR, Geraldo Lopes; RAMOS, Rômulo. Silveira. Brazilian students’ expectations regarding distance learning and remote classes during the COVID-19 pandemic. Educational Sciences: Theory and Practice, v. 20, n. 4, p. 65-80, 2020.) with students from technical and higher education degrees highlighted that 25.7% of participants affirmed not having a computer or notebook at home, 7.5% had limited or no access to the Internet, and 26.2% stated having access to the Internet but with connection difficulties, be it through the mobile Internet of tablets or smartphones or via cable and household wireless.
METHODOLOGICAL PROCEDURE
This qualitative and exploratory research is anchored on documental search and analysis, using journalistic articles published on open-access websites as data sources. The study period was delineated between the first news about the COVID-19 pandemic, in early January 2020, and the end of June 2022, establishing a two-year cycle on the effects of the sanitary crisis in Brazilian education.
The search associated the terms "pandemic," "information and communication technology," and "higher education," thus establishing a set in which we seek to observe in depth a specific education segment. The phases of research were: insertion of search terms in the initial screen of Google; based on the initial results, the establishment of a first filter through the tab news, and, finally, a filter adjustment using the tab tools to research only in Portuguese with a personalized time frame, classified by relevance, and hiding duplicates.
As a result, we found 283 online journalistic articles that were classified and selected through a superficial reading. The inclusion criteria were guided by the three search elements and whose articles, of varied nature and objectives - such as public or private initiatives, research/perspectives, experiences/interviews - developed and reflected the themes studied, conceptual approximation/depth, relevance for the general public. Furthermore, they should be from reliable sources - such as specialists on the theme and consolidated studies or from nationwide trustworthy institutions. Texts that only cited the elements with no depth were excluded. Materials about different themes were also not selected.
After the first selection, 27 texts were left. These works were treated and analyzed to construct a table with general information on the articles and their summaries. The findings were analyzed from meaning units based on the content analysis in the thematic modality. To Bardin (2011BARDIN, Laurence. Análise de conteúdo. Lisboa: Edições 70, 2011.), the interpretation of the material raised takes place in three phases: pre-analysis using floating reading and the first organization of the material; exploration and treatment of raw data through codes aligned to the research objectives; and the result treatment, in which the vast material is analyzed, dialoguing with the theoretical reference of the knowledge field.
RESULTS AND DISCUSSION
The results of this study converge to three major areas: structural aspects, aspects related to teachers, and those related to students. Half of the articles were from 2020, a moment to reflect about the teaching paths during the sanitary crisis. Generally, the articles present, on the one hand, a panorama of the implementation of educational strategies to maintain educational activities. On the other, the most recent articles from the first semester of 2022 point out future challenges, such as using new tools to engage students, such as gamification and metaverse.
Faced with the learning challenges aggravated by the pandemic - as the increasing demand to use technology in the education process and schools' difficulties in dealing with technologies and different teaching methodologies - the articles analyzed (Box 1) revealed the concern in the political sphere, which raises the debate on guidelines, plans, and programs to improve university formation regarding the use of ICTs and innovative teaching methodologies, aiming to identify the pillars of a national policy of technology in education.
The subjects discussed refer to the main challenges to be faced in the education area in Brazil and worldwide, such as the update of curriculum guidelines to include or improve topics related to ICTs, innovative teaching methodologies, and digital culture; the difficulties faced by students, teachers, researchers, and managers in the universities and teaching institutions related to the use of ICTs in management; the development of ICTs and innovative teaching methodologies in undergraduate studies, research, and outreach; critical analysis and perspectives on on-going strategies to answer the theme; and examples of good practices and success cases.
STRUCTURAL CHALLENGES
Much is said in the educational area about the importance of teachers' continuing education to promote new learning. However, the observation of the scenario imposed by the COVID-19 pandemic unveiled the existence of other factors that, when directly interfering in the construction process of new knowledge, should be considered. The structural limitations in many schools and the lack of infrastructure in the homes of teachers and students also negatively interfere with the teaching-learning processes. (Monteiro; Silva, 2015MONTEIRO, Jéssica de Souza.; SILVA, Diego Pereira da. A influência da estrutura escolar no processo de ensino-aprendizagem: uma análise baseada nas experiências do estágio supervisionado em Geografia. Geografia Ensino & Pesquisa, v. 19, p. 19-28, 2015. https://doi.org/10.5902/2236499414315>
https://doi.org/10.5902/2236499414315...
; Souza; Dainez, 2020SOUZA, Gustavo Henrique Silva de; MARQUES, Yuri Bento; JARDIM, Wallas Siqueira; LIMA, Nilton Cesar; Lopes JUNIOR, Geraldo Lopes; RAMOS, Rômulo. Silveira. Brazilian students’ expectations regarding distance learning and remote classes during the COVID-19 pandemic. Educational Sciences: Theory and Practice, v. 20, n. 4, p. 65-80, 2020.).
According to the Organisation for Economic Co-operation and Development (OECD), 95% of students have a computer with internet access to study in the so-called developed countries, while in Brazil, only 30% of public school students have a computer. This percentage in the private education system rises to 88% (OECD, 2020OECD - Organization For Economic Co-Operation And Development. A framework to guide an education response to the COVID-19 Pandemic of 2020. OECD iLibrary, 2020. Disponível em: <Disponível em: https://www.oecd-ilibrary.org/education/um-roteiro-para-guiar-a-resposta-educacional-a-pandemia-da-covid-19-de-2020_da7015da-pt >. Acesso em: 27/06/ jun. 2022.
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). The reflections about the structure refer to the need to guarantee financial resources to provide equipment, such as computers, webcams, and internet access. Furthermore, the development of information systems is vital, as well as the diversification of teaching methodologies that operate in this new digital universe: "Institutions need to quickly adapt to this new reality, from the structure of IT areas, the implementation of well-structured information system, up to the adequacy of teaching offer and digital solutions compatible to technological development” (A24).
Teachers’ testimonies point out that, in reality, structural adaptation to incorporate technologies into educational activities occurred in a rush, guided by the use of few resources and with no support from all parties. (Oliveira; Pereira Junior, 2021OLIVEIRA, Dalila Andrade; PEREIRA JUNIOR, Edmilson Antonio. Trabalho docente em tempos de pandemia: mais um retrato da desigualdade educacional brasileira.Retratos Da Escola, v. 14, p. 719-734, 2021. <https://doi.org/10.22420/rde.v14i30.1212>
https://doi.org/10.22420/rde.v14i30.1212...
; Nascimento, 2021NASCIMENTO, Carolina Picchetti. Escola, ensino e os processos de aprendizagem em tempos de pandemia. Linhas Críticas, vol. 27, p. 1-19, 2021. <https://doi.org/10.26512/lc27202139015>
https://doi.org/10.26512/lc27202139015...
).
A study conducted by the company Instructure, creator of the virtual learning tool Canvas in Latin American countries (Mexico, Colombia, Peru, Chile, and Brazil), showed that the educational institutions in these countries use communication management systems and online classes. More than 65% of the institutions have technological tools mediating teaching activities and almost 75% of learning tool users accessed them through mobile devices. Virtual learning environments are used well when comparing Latin America with other countries in North America, Europe, and the Middle East (A23).
Furthermore, the study considers that access to the internet and education technologies are key to the success of the virtual learning model. However, in the Brazilian cases, the socioeconomic factors are determinants for non-connectivity: "income levels and the access to learning resources and technological tools continue to harm some students, 80% of respondents point out family income as an impact factor for students’ engagement (A23).
Data from the research TIC Domicílios 2019 from the Comitê Gestor da Internet no Brasil (Valente, 2020VALENTE, Jonas. Brasil tem 134 milhões de usuários de internet, aponta pesquisa. Agência Brasil, 2020. Acesso em:Disponível em: <Disponível em: https://agenciabrasil.ebc.com.br/geral/noticia/2020-05/brasil-tem-134-milhoes-de-usuarios-de-internet-aponta-pesquisa >. Acesso em: 27/06/2022.
https://agenciabrasil.ebc.com.br/geral/n...
) show the impact of access inequality to ICTs by income, pointing out an accessibility difference of up to 33% when considering Brazilian’s income, among those earning less than the minimum wage and those earning over ten minimum wages. According to the lawyer and member of the Coalizão Direitos na Rede e do Comitê Gestor da Internet, Flávia Lefévre, overcoming this inequality should pass through more effective governmental actions in the area and greater public funding for digital inclusion (A3).
Considering the challenges for the future, mainly the insertion of the metaverse1 1 The metaverse is a concept of an online 3D universe combining several virtual environments. We can imagine the metaverse as a future internet interaction. The metaverse will allow users to work, meet, play, and socialize in 3D environments. Some articles (A25, A27) present how this new world will be established in the Brazilian educational context. Higher education institutions, such as Universidade de São Paulo (USP) and Fundação Instituto de Administração (FIA), opted for this new reality. The classroom from the metaverse, anchored in virtual spaces and using special goggles, needs ultrafast connections and demands equipment to process a large amount of data (A25).
According to Professor Luciana Allan from USP, interviewed in the article, “Before thinking about the metaverse, we need to understand that we still do not have technologies that allow us to enjoy all its possibilities. More sophisticated tools are needed to do so, which is not a reality in Brazil” (A25).
Another relevant issue is the consolidation of OEd in Brazil, which became stronger during the pandemic. An education model with flexible tools has the challenge of transposing socioeconomic barriers mainly in a country with great social and technological access inequality, thus expanding this education modality (A20).
TEACHERS’ CHALLENGES
Teachers' effective participation and involvement are fundamental for the success of pedagogical strategies mediated by technologies: “The whole faculty needs to be engaged, working with differentiated teaching and learning proposals" (A21). Most journalistic articles point out that educators' training is a challenge for HEI, encompassing the teachers in the institutions and future professionals during their undergraduate courses. Therefore, investments in teachers' training is needed regarding the use of technological equipment and the new educational methodologies, more flexible and dynamic (A23, A25, A27).
Besides the institutional effort to offer resources, teachers had to adapt their teaching and evaluation methods to attend to students in need in a collective effort to overcome inequalities in the process of online education (A7). Teachers in a public Brazilian university reported the challenges of teaching cartography amidst the pandemic, including the main forms of dialogue with students and the implementation of theoretical-practical activities. Furthermore, they revealed that among the problems resulting from the impossibility of teaching in-person, they constantly sought new ways of enacting practical activities and evaluate them (A12).
A special look can also be guided to the metaverse environment1, as it is a recent technology, and most teachers are not from the new generation of digital natives. Besides mastering the content, teachers should understand how to control technological resources and the expressions of students' avatars. According to teacher Alessandra Montini from FIA, “Teaching in the metaverse is like a marathon. You have to stop for 15 minutes and rest afterward" (A25).
The COVID-19 pandemic shed light on social inequalities in various fields. Connecting students and teachers is a frequent complaint, ranging from students not having access to the Internet or computers to teachers who are challenged to transpose content to online platforms (A6).
Therefore, students' needs should dictate and shape the future of higher education. The digital ecosystems in the field of learning and knowledge emerge and will increasingly be included in this journey towards quality digitalization. Far beyond physical innovation, there is a need to invest strongly in teachers' training.
STUDENTS’ CHALLENGES
Another axis in this equation is the higher education students. The articles reveal the need to personalize education, offering attractive pedagogical models to engage this new generation of digital natives (A21, A24). OEd seems quite promising in this aspect as it allows learning individualization, which is hard to reach in in-person education, using current technologies, such as Artificial Intelligence, that allow adaptive learning to be successfully implemented (A16).
In a qualitative study conducted with higher education students from a Spanish university, students raised the benefits and obstacles to using ICTs in pedagogical strategies. Among the positive points, internet access, time-saving, resource diversity, learning improvement, motivation increase, and greater convenience stand out. As obstacles, students highlighted the cost of some devices, technical and access difficulties, the formation level demanded, and the distractions they might create (Ricoy; Couto, 2014RICOY, María Carmen; COUTO, Maria João V. S. As boas práticas com TIC e a utilidade atribuída pelos alunos recém-integrados à universidade. Educação e Pesquisa, v. 40, n. 4, p. 897-912, 2014.).
The research from Instructure (A23) shows that the managers from education institutions consider students' engagement during remote learning as complex - 60% of managers from North America, 59% from Latin America, and 49% from Europe and the Middle East (A23). Among students, 47% identify themselves and prefer online education (A23). Nonetheless, during the pandemic, there was a lower emotional (feeling of belonging), intellectual (critical sense), and cognitive (wanting to learn) engagement from students (A27). To improve students' participation, the use of adaptative platforms, which value the formative itinerary of each student, and the development of soft skills, i.e., socioemotional competencies, represent a pathway to be taken by the universities.
In this direction, besides the aforementioned metaverse technology, which seems promising in terms of pedagogical praxis (A25, A27), according to Ricoy and Couto (2014RICOY, María Carmen; COUTO, Maria João V. S. As boas práticas com TIC e a utilidade atribuída pelos alunos recém-integrados à universidade. Educação e Pesquisa, v. 40, n. 4, p. 897-912, 2014.), the ICTs also contribute positively to students' motivational aspect, recognized by its validity and applicability in the teaching-learning process. An example is the interactive board that allows the projection of the computer in a board able to recognize writing by the hand touch, making learning more visual, playful, interactive, innovative, and captivating (Ricoy; Couto, 2014RICOY, María Carmen; COUTO, Maria João V. S. As boas práticas com TIC e a utilidade atribuída pelos alunos recém-integrados à universidade. Educação e Pesquisa, v. 40, n. 4, p. 897-912, 2014.).
However, the articles also show that technologies cannot generate educational results alone. The important point is how these education methodologies, whether remote, in-person, or hybrid, are using these technologies. There is no perfect model; it depends on several challenging factors, among them students' training (A16).
The need to train students to use ICTs is highlighted as necessary for the great transformations in teaching in Brazil and worldwide. About this issue, in an article from Agência Educa Mais Brasil, the implementation of free training courses on ICTs represent a great opportunity for students (A5). An example was the offering of a free and remote professional improvement course about ICTs, among others, offered by Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (Capes- Brazilian Federal Agency for Support and Evaluation of Graduate Education) together with MEC, which represented a public initiative to incentivize professional improvement by capacitating students with knowledge that complemented their regular studies. The course lasted 60 hours and approached relevant modules, such as the familiarization of studies in virtual learning environments, media in education and technological evolution, and OEd and network society (A5).
FINAL REMARKS
For a while now, the importance of using technological resources in teaching-learning practices has been the object of discussions in the education area. Despite evidence about the role played by ICTs, the effective insertion of these resources was done differently in different educational settings in the last decades. The social isolation demanded by the COVID-19 pandemic brought to light new demands about the use of technologies, as educational institutions from different levels had to face the challenge of continuing to offer educational actions with no in-person actions.
Using technologies in this context was essential for education institutions to continue the formative processes and impose the adoption of necessary actions. After the period of social isolation, some technological resources became part of the educational practices in certain educational realities. However, their use still presents new demands and challenges in the short, middle, and long term.
One of the greatest challenges is the search for new paths for pre-and in-service teacher training to allow the development of competencies to use technological resources and the means for these resources to be effectively inserted into teachers' planning. Teacher formation demands the creation of public policies that can equip schools with adequate equipment and fast and high-quality Internet. Good learning situations proposed in educational environments that are properly equipped can guarantee students' motivation to use technology and develop use competencies to act in an increasingly technological society.
In the Brazilian context, a large-scale barrier is social inequality, a structural problem. We depend on public policies to improve the education offered in the country and to offer an education that can contribute to constructing a fairer and more equal society.
The only certainty is that the future no longer supports the model from the past. Thus, the findings from this study reveal a conjecture that seeks changes in the teaching-learning process of higher education in Brazil, represented by the incorporation of ICTs in education methodologies.
The conditions of virtual classes and emergency remote education in Brazil offered during the period of social distancing due to the pandemic were experiences that point to a pathway for the future. This path should be grounded in the creation of public policies that guarantee access to quality equipment and internet access to all students.
Besides this, it is important to observe the conditions to access and use ICTs, mainly regarding the abilities with applications, a potency for students - natural to digital natives, contrary to teachers, who are part of a generation that seeks to improve their knowledge during the technological innovations. Being a digital native does not necessarily mean being able to use the equipment and information available critically. Students' engagement in seeking the development of digital literacy demands the insertion of technological resources in different subjects, not as an instrument to reproduce the traditional and mechanical practices but to adopt active learning methodologies that allow the whole formation of subjects.
Regardless of the modality of education practiced - in person, hybrid, or online - the use of tools in higher education faces challenges inherent to its work conjecture, such as teacher's and students' training, education innovation, and personalization, increasingly demanded by new generations of students, as well as challenges that escape its scope, for instance, the socially unequal reality, which impact the accessibility to mobile technology. This scenario establishes a need to face these challenges, at intrasectoral and intersectoral levels, to effectively build a digital culture in education in Brazil. We need to race against time, and it is quite relative concerning this reinvention.
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1
The metaverse is a concept of an online 3D universe combining several virtual environments. We can imagine the metaverse as a future internet interaction. The metaverse will allow users to work, meet, play, and socialize in 3D environments.
Publication Dates
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Publication in this collection
26 Aug 2024 -
Date of issue
2024
History
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Received
30 Mar 2023 -
Accepted
06 Dec 2023 -
Preprint posted on
28 Mar 2023
10.1590/SciELOPreprints.5813