Telephone or video conference triage |
Perform anamnesis for assessment of the patient for the presence of signs and symptoms of COVID-19, with careful tracking of all professionals who were in contact with a COVID-19 positive individual.(3,5–9,11,19) In this context, attention should be drawn to the suspicious signs of COVID-19: fever >37.8°C, conjunctivitis, chill, cough, shortness of breath, fatigue, muscle or body pain, headache, loss of taste or smell, sore throat, congestion or runny nose, nausea, or vomiting, diarrhea, which appear 2 to 14 days after exposure to the virus. The presence of indicative signs of severity for COVID-19 should be assessed, including breathing difficulties, persistent pain or pressure in chest, confusion, difficulty keeping awake and bluish lips(3,6,9,25,31,32) |
Check the real need for a face-to-face consultation, through a history taking focused on the basic concepts of:
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Emergency: situations involving the risk of death of the patient, such as airway obstruction and uncontrolled hemorrhage
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Urgency: refers to cases of severe pain and/or infection
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Elective procedure: refers to the scheduled consultation where there is no setting that requires emergency(3,6,7,9,11,26)
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If available, use teledentistry, which includes remote patient assessment and medication prescription. This remote prescription includes analgesics, anti-inflammatory and/or antibiotics, according to the disease condition, patient preferences, possible complications, and the possibilities coming from the local public health departments(5,11) |
Special attention should be given to elderly individuals and/or with comorbidities: if asymptomatic for COVID-19, only urgent or emergency care should be prioritised, and, if available, the possibility of home care should be considered. In turn, if infected with COVID-19, the elderly patient and/or with comorbidities should be referred to a hospital to assess the risk and benefit of urgent or emergency dental care(11) |
History-taking should be repeated for each new patient consultation request(11) |
Care in the face-to-face appointment |
Patient must wear a face mask and perform hand hygiene with soap or alcohol 70°(3,6,7,9,11) |
Measure temperature, and, if >37.8°C, consider fever(6,7,9,19) |
Check oxygen saturation levels with pulse oximeter and, if <93%, refer to medical care due to the risk of silent hypoxemia(27–29) |
Repeat the triage history for COVID-19 before appointment(5,11) |
Consider the use of a rapid test for COVID-19 since it has high specificity and sensitivity(6) |
Use of FFP2, N95 or FFP3 respirators for procedures with no generation of aerosols. However, in suspected or confirmed cases of COVID 19 and/or for any aerosol-generating procedure, it is ideal to use respirators, FFP3, N99 or N100 without exhalation valves(3,6,8,11,19,30) |
Priority should be given to emergency and urgent care, postponing elective procedures, avoiding adverse impacts on the patients’ conditions due to delayed care. If possible, carry out the entire treatment in a single consultation(3,6,9,11,19) |
Preferably, perform minimally invasive procedures, such as using excavators, chemical agents for tooth decay removal, and rubber dam to minimize the spread of microorganisms(3,5,7,8,11,19) |
Avoid procedures that produce aerosol (e.g. dental turbines, micro motor hand piece, ultrasonic scalers, air/water syringe and sodium bicarbonate powder jet), or procedures that lead to increased salivation, retching or coughing, such as an intraoral radiographic examination and impression. Otherwise, tomography or extra oral radiographic technique should be used(3,5–8,11,19) |
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Use PPE, such as goggles, face shields, gloves, apron, long-sleeved disposable fluid repellent coverall, surgical cap and, foot cover, in addition to adoption of work uniform (consider washing the uniform using the hospital services or specialised laundry facilities).(3,6–9,11,19) Change PPE at each appointment to avoid cross-contamination and spread of infection(7,11) |