Negotiated quality is proposed as a counter-regulation alternative favoring complex change processes at school. This concept sees quality as produced through an institutional assessment process, collectively built, whose reference is the political-pedagogical project of school. The text substantiates the unsuitability of strategies that "spread" changes from a center, without any reference to the actual problems of school. It analyzes the concept of public services so as to understand its peculiar characteristics. Since civil servants have job security and work within specific relationships to power, money and time, it attempts to show that, as was the case with the neoliberal public policies (PSDB-PFL), the participative public policies (pt and allies) will also be faced with problems if they do not acknowledge such specificities and implement negotiated assessment processes that create agreed commitments and stimulate new organization forms in the internal relationships of schools.
Negotiated quality; Public services; Institutional assessment; Pedagogical project; Regulation
