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Reaction to the educational processes of an internet-based course: validation of a scale

Research into the evaluation of distance training is still in the early stages. This article intends to contribute to this area by validating statistically the tool Reaction to Educational Processes. The course being evaluated was offered by the Serviço Brasileiro de Apoio às Micro e Pequenas Empresas to students across Brazil. The data collection was conducted at the end of the course by means of a questionnaire that measures the satisfaction of the participants with regard to the educational processes offered in the course. Analyses were carried out of the main, factorial components and Internal Consistency (Cronbach's Alpha Coefficient). Following statistical validation, the questionnaire demonstrated two factors: Traditional Processes, 12 questions, α=0.91, factor loads ranging from 0.53 to 0.79; Web Resources, 3 questions, confidence level α=0.76, and factor loads 0.40, 0.76 and 0.88. The results indicated that the scale presented evidence of construct validity.

Course evaluation; Distance learning; Education program evaluation


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