BSC
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Ravi et al. (2005)Ravi, V., Shankar, R., & Tiwari, M. K. (2005). Analyzing alternatives in reverse logistics for end-of-life computers: ANP and balanced scorecard approach. Computers & Industrial Engineering, 48(2), 327-356. http://dx.doi.org/10.1016/j.cie.2005.01.017. http://dx.doi.org/10.1016/j.cie.2005.01....
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Changli & Lili (2008)Changli, F., & Lili, X. (2008). A study on the operating mode decision-making in reverse logistics of manufacturing enterprise. In Proceedings of 4th International Conference on Wireless Communications (pp. 1-6). USA: IEEE. Recuperado em 7 de maio de 2015, de http://ieeexplore.ieee.org/document/4679561/
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Bansia et al. (2014)Bansia, M., Varkey, J. K., & Agrawal, S. (2014). Development of a Reverse Logistics Performance Measurement System for a battery manufacturer. Procedia Materials Science, 6, 1419-1427. http://dx.doi.org/10.1016/j.mspro.2014.07.121. http://dx.doi.org/10.1016/j.mspro.2014.0...
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BSC adapted
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Kongar (2004)Kongar, E. (2004). Performance measurement for supply chain management and evaluation criteria determination for reverse supply chain management. In Proceedings of SPIE 5583, Environmentally Conscious Manufacturing IV (pp. 106-117). Philadelphia: SPIE. http://dx.doi.org/10.1117/12.570635. http://dx.doi.org/10.1117/12.570635...
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Jianhua et al. (2009)Jianhua, Y., Lidong, Z., & Zhangang, H. (2009). Study on the performance evaluation system of reverse supply chain based on BSC and triangular fuzzy number AHP. In Proceedings of International Conference on Information Engineering and Computer Science (pp. 1-4). USA: IEEE. Recuperado em 6 de maio de 2015, de http://ieeexplore.ieee.org/document/5364327/
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Xin (2010)Xin, G. (2010). Study on the building of performance evaluation index system for the third party reverse logistics enterprise under low-carbon Economy. In Proceedings of The Conference on Web Based Business Management (pp. 323-327). USA: Scientific Research Publishing. Recuperado em 25 abril de 2015, de http://file.scirp.org/pdf/18-1.5.4.pdf
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Shaik & Abdul-Kader (2012)Shaik, M., & Abdul-Kader, W. (2012). Performance measurement of reverse logistics enterprise: A comprehensive and integrated approach. Measuring Business Excellence, 16(2), 23-34. http://dx.doi.org/10.1108/13683041211230294. http://dx.doi.org/10.1108/13683041211230...
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Shaik & Abdul-Kader (2014)Shaik, M. N., & Abdul-Kader, W. (2014). Comprehensive performance measurement and causal-effect decision making model for reverse logistics enterprise. Computers & Industrial Engineering, 68, 87-103. http://dx.doi.org/10.1016/j.cie.2013.12.008. http://dx.doi.org/10.1016/j.cie.2013.12....
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Consolidated indicators based on literature
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Nukala & Gupta (2007)Nukala, S., & Gupta, S. M. (2007). Performance measurement in a closed-loop supply Chain network. In Proceedings of the 2007 Northeast Decision Sciences Institute Conference (pp. 474-479). Baltimore: Omnipress. Recuperado em 6 de maio de 2015, de http://hdl.handle.net/2047/d10013556
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Jun (2009)Jun, W. (2009). A fuzzy evaluation model of the performance evaluation for the reverse logistics management. In Proceedings of 2009 WRI World Congress on Computer Science and Information Engineering (pp. 724-727). USA: IEEE. Recuperado em 6 de maio de 2015, de http://ieeexplore.ieee.org/document/5171269/
http://ieeexplore.ieee.org/document/5171...
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Huang et al. (2010)Huang, R. H., Yang, C. L., Wuang, M. S., & Tsui, C. S. (2010). Constructing a performance evaluation model for reverse logistics: cases of recycled tire traders. In Proceedings of International Conference on Management of Innovation and Technology (ICMIT) (pp. 606-611). USA: IEEE. http://dx.doi.org/10.1109/ICMIT.2010.5492749. http://dx.doi.org/10.1109/ICMIT.2010.549...
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Xiong & Li (2010)Xiong, G., & Li, X. (2010). Empirical studies on the fuzzy comprehensive evaluation to the Performance of reverse logistics system based on the fuzzy AHP model. ICLEM Logistics for Sustained Economic Development., 4, 3447-3453.
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Xiao-Le et al. (2010)Xiao-Le, Z., Hong-Jun, X., & Potter, A. (2010). Interrelationship between uncertainty and performance within reverse logistics operations. In Proceedings of 5th International Conference on Responsive Manufacturing - Green Manufacturing (ICRM 2010) (pp. 343-348). USA: IEEE.
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Geethan et al. (2011)Geethan, K. A. V., Jose, D. S., & Chandar, C. S. (2011). Methodology for performance evaluation of reverse supply chain. IACSIT International Journal of Engineering and Technology, 3(3), 213-224.
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Olugu & Wong (2011)Olugu, E. U., & Wong, K. Y. (2011). Fuzzy logic evaluation of reverse logistics performance in the automotive industry. Scientific Research and Essays, 6(7), 1639-1649.
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Olugu et al. (2011)Olugu, E. U., Wong, K. Y., & Shaharoun, A. M. (2011). Development of key performance measures for the automobile green supply chain. Resources, Conservation and Recycling, 55(6), 567-579. http://dx.doi.org/10.1016/j.resconrec.2010.06.003. http://dx.doi.org/10.1016/j.resconrec.20...
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Fota et al. (2012)Fota, A., Dumitrascu, A. E., Barabas, S. A., & Sarbu, F. A. (2012). Tools and techniques used for performance evaluation of reverse logistics systems. In Proceedings of International Conference of Scientific Paper. Brașov: AFASES. Recuperado em 29 de abril de 2015, de http://www.afahc.ro/ro/afases/2012/manag/Fota_&.pdf
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Skapa & Klapalova (2012)Skapa, R., & Klapalova, A. (2012). Reverse logistics in Czech companies: Increasing interest in performance measurement. Management Research Review, 35(8), 676-692. http://dx.doi.org/10.1108/01409171211247686. http://dx.doi.org/10.1108/01409171211247...
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Butar & Sanders (2013)Butar, M. B., & Sanders, D. (2013). Improving green computing in business intelligence by measuring performance of reverse supply chains. GSTF Journal on Computing, 3(1), 75-81.
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Indicators mentioned by managers
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Li & Olorunniwo (2008)Li, X., & Olorunniwo, F. (2008). An exploration of reverse logistics practices in three companies. Supply Chain Management: An International Journal., 13(5), 381-386. http://dx.doi.org/10.1108/13598540810894979. http://dx.doi.org/10.1108/13598540810894...
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Xiangru (2008)Xiangru, M. (2008). Study of evaluation and selection on third party reverse logistics providers. In Proceedings of ISBIM '08. International Seminar on Business and Information Management (pp. 518-521). USA: IEEE.
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Olorunniwo & Li (2011)Olorunniwo, F. O., & Li, X. (2011). An overview of some reverse logistics practices in the United States. Supply Chain Forum an International Journal., 12(3), 2-9.
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Hall et al. (2013)Hall, D. J., Huscroft, J. R., Hazen, B. T., & Hanna, J. B. (2013). Reverse logistics goals, metrics, and challenges: Perspectives from industry. International Journal of Physical Distribution & Logistics Management, 43(9), 768-785. http://dx.doi.org/10.1108/IJPDLM-02-2012-0052. http://dx.doi.org/10.1108/IJPDLM-02-2012...
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Hernández et al. (2012)Hernández, C. T., Marins, F. A. S., & Castro, R. C. (2012). Modelo de gerenciamento da logística reversa. Gestão & Produção, 19(3), 445-456. http://dx.doi.org/10.1590/S0104-530X2012000300001. http://dx.doi.org/10.1590/S0104-530X2012...
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