1 |
Knowing my supplier |
Level of client involvement Subject of discussion Engineers on the field Frequency and duration of the visits Involvement or charging solution Understanding supplier operations, culture, limitations Mutual respect |
Significant Product development, Quality, Production Yes Monthly - 2 days Participation Yes Yes |
Low Product development, Quality, Audits No Once/2 months - 2 days Charging solution Superficial Yes |
2 |
Competition among suppliers |
Competition among suppliers Reward to winners Criteria for competition Motivating action? Clients direct involvement to help Certification of suppliers |
Not directly Volume, New product models Price, Delivery, Quality Yes Yes No |
Yes Volume, New product models Price, Delivery No No No |
3 |
Suppliers supervision |
KPIs assessed Frequency of monitoring Clients direct participation to improve KPIs Development of problem resolution skills Mutual trust Recognition for good performances |
DOT, Quality, Product development Monthly Yes No Yes Yes |
DOT, Quality Monthly Yes No Yes Sometimes |
4 |
Technical capabilities development |
Clients develop technical capabilities Developed capabilities Benefits Training promoted by the clients Frequency of trainings |
Yes Quality, Productivity, Factory infrastructure Better prices, Flexibility, Product compliance Quality, Audit requirements, Purchase Whenever necessary |
Yes Quality, Process organization, Factory infrastructure Culture of quality, better performances Quality Whenever necessary |
5 |
Dissemination of information |
Effective exchange of information Scheduled and effective meetings |
Yes Yes |
Yes Yes |
6 |
Joint improvement activities |
Good practice exchange Realization of joint projects Performance obtained Contribution client side Contribution supplier side Investments - clients requirements Investments - to help suppliers Guarantee for investments Return on investments |
No No --- --- --- Yes: Machinery, Factory infrastructure, Time, Visit, Audit, Quality tests Dedicated staff No Yes |
No No --- --- --- Yes: Machinery, Facture infrastructure, Time, Visit, Audits, Quality tests Dedicated staff No Yes |